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So let’s start off with the positives... the room was clean, staff was friendly enough, the internet was fast enough to stream Netflix, and it was a convenient location to the convention center. Now for the negatives: Check in took about 10 minutes, even though...More
This hotel is very consistent always clean and smells so nice. I've spent at least 15 nights here. There is a restaurant district right next to the hotel if you want more choices. The pool here is wonderful quiet and clean. Has a sauna in...More
First, I would like to say that the staff are great, however they couldn't quite overcome the hotel's flaws. The computers had crashed when we arrived so we waited 30 minutes before being escorted to a room which turned out to be taken already. We...More
I have Been going to convention of Jehovah's Witnesses and we have stayed here two times. The hotel is Convenient to the BJCC and walking distance of several restaurants and police are nearby riding bikes.
We were there for my son’s basketball tourney and reserved a room to be onsite. After our first night the room was not serviced the second day. Their excuse was that there was two different rates so they treated our stay as two separate stays....More
Response from Pam W, Manager at Sheraton Birmingham HotelResponded 1 week ago
Thank you for taking the time to share your recent experience at the Sheraton Birmingham Hotel with us.
Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell...More