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Sheraton Birmingham

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Sheraton Birmingham
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914 Reviews from our TripAdvisor Community

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Showing 910: English reviews
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Chattanooga, Tennessee
Reviewed yesterday NEW

Top notch hotel, but know who you are booking through to get the best deal and the free breakfast. Adequate, Clean rooms without microwaves or refrigerators (which is why I gave a 4/5 review) well located to local attractions, friendly staff, and late check-out was not an issue. They even locked our bags in the room behind their desk after...

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Helpful?
Thank SheliaJim2015
Medford, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 15 January 2017 via mobile

Perfect place to stay in Birmingham. They have a shuttle from the airport every thirty minutes. Front desk was very friendly and offered a ton of information about hotel and surrounding area. Downtown is a short walk away. Rooms are good sized, clean and quiet. Hotel is attached right to convention center. Club lounge is well stocked and has a...

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Helpful?
Thank AAUte
About Hotel's Favourite Review
sheswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello AAUte, Thank you for taking the time to share your comments with us. We look forward to seeing you the next time you are in town. Warm Regards, Pam Washington Hotel Manager

Reviewed 5 days ago NEW

Light switches are hard to find. Need to crawl under tables or move furniture to access power outlets (?) Loud teenagers swarming the hotel at 11pm. No water in room. Hotel wifi didn't work when I tried it. Not a good hotel for business travelers - try somewhere else next time.

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Helpful?
Thank Brendan R
Management response:

Brendan R, Thank you for sharing feedback regarding your recent stay at the Sheraton Birmingham Hotel. At Sheraton, we take pride in delivering exceptional service. Unfortunately, we fell short of our goal. Please accept our sincerely apology for the inconveniences you experienced during your stay. Your feedback was shared with the appropriate managers to ensure we make the necessary corrections...

Eagan, Minnesota
Reviewed 1 week ago

The Airport shuttle will pick you up at the Airport. The ride is relatively short.When you arrived to the hotel. the staff is very friendly and welcoming . I was greeted by Rachael at the front desk! She was great explaining to me all the options the hotel had to offer and very informative about where to eat and what...

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Helpful?
Thank Nzpilot1
Nashville, Tennessee
Reviewed 2 weeks ago

Nice hotel and convenient for attending a convention. I was there for 4 days and loved being able to walk to Uptown. The only complaint that I had was that on one of the days our room wasn't cleaned when we returned at 5:30pm. I mentioned it to the front desk staff and was told that they have until 6pm...

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Helpful?
Thank Veronica M
Management response:

Thank you for taking time to share your recent experience at the Sheraton Birmingham Hotel. As cleanliness is a top priority, I sincerely apologize we fell short of your expectation. Rest assured I have shared your feedback with our housekeeping team to ensure this is corrected going forward. Again, thank you and we look forward to another opportunity to serve...

Reviewed 2 weeks ago

I came with a group of high school students as their advisor. I was socked to find that there are no refrigerators in the rooms. I called to the front desk, because I thought they might be doing some remodeling, but they told me they are not offered. They failed to mention that they allegedly offer them for $25 per...

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Helpful?
Thank Martin B
Management response:

Hello Ms.Martin, Thank you for sharing your feedback regarding your recent stay. At Sheraton Birmingham, we pride ourselves on creating memorable experiences for our guests. Unfortunately, we fell short of your expectations. Please accept our sincere apology. I have shared this feedback with the appropriate team members to ensure we make the necessary improvements moving forward. Again, thank you for...

Madison, Alabama
Reviewed 4 weeks ago

The rooms are clean and the staff is friendly. This is a basic hotel room that is convenient for people attending a conference. There are many restaurants in walking distance of the hotel. The convenience factor is the reason I would return. Shuttle service to the airport was excellent.

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Helpful?
Thank Karen T
Alamosa co
Reviewed 19 March 2017

Nice hotel, enjoyed our time here. Close to many restaurants and the airport. Easy to locate and close to the downtown area. Rooms were clean and comfortable, staff were positive and easy to work with.

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Helpful?
Thank Konnie M
heswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello Konnie M, So happy to hear that you enjoyed your time with us. We looking forward to you visiting again in the near future. Warm Regards, Pam Washington Hotel Manager

Galena, Ohio
Reviewed 6 March 2017 via mobile

One of the nicer Downtown Hotels for the Sheraton chain! Clean, roomy, comfortable bed, nice layout, Clean bathrooms...nothing stunning but would stay here again! The only negative is that they were understaffed at the front desk..., check in took over 25 minutes because they were checking in all these student athletes from different schools for the NCAA Festival! It would...

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Helpful?
Thank jadava
heswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello jadava, Thank you for your feedback. We look forward to seeing you again in the future. Warm Regards, Pam Washington Hotel Manager

Atlanta, Georgia
Reviewed 5 March 2017 via mobile

I reserved a room on the "Executive" Club level. As a Marriott Gold Rewards member, I am giving the Starwood properties a chance to earn my business. This Sheraton left me underwhelmed. I had to ask three employees for directions to the proper elevator for the 17th floor. The lobby elevator has a button for 17 but it does not...

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Helpful?
Thank dawg237
heswithstarwood, Manager at Sheraton Birmingham, responded to this review

Hello dawg237, Thank you for taking the time to share your experience with us. I would like to apologize that we were unable to meet your expectations during your stay. We hope that you return and give us another chance. Warm Regards, Pam Washington Hotel Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more   less 

Additional Information about Sheraton Birmingham

Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
Region: United States > Alabama > Birmingham
Price Range: ₹ 11,595 - ₹ 20,922 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Number of rooms: 757
Reservation Options:
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Birmingham Sheraton
Hotel Style:
#2 Green Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Birmingham staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel if you want a fridge!”
martinbK5378VR, 6 Apr 2017 | Read review
“King beds are comfortable”
A2951QOchristianm, 25 Feb 2017 | Read review
“I had a great view of a major highway including being able to easily hear traffic. Avoid 650 rooms at minimum.”
Barista90, 5 Feb 2017 | Read review
“no complaint about room. If you want a cocktail, I would suggest you take your own.”
yayaann, 4 Feb 2017 | Read review
“Relax and definitely visit the historic sites.”
Scrutchings, 6 Jan 2017 | Read review
5 of 5