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Doubletree Hotel Birmingham

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Doubletree Hotel Birmingham
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570 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Birmingham
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Showing 567: English reviews
Reviewed 19 June 2016 via mobile

The hotel was very convenient to UAB. The staff was friendly. The cookie was delicious. It could use upgrading, but was nice. I stayed on HH floor, where it was very quiet. I needed that. The bed was comfy. I needed that. Overall, I'd stay again when I return to UAB.

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Helpful?
Thank Tennille H
Boyce, Louisiana
Reviewed 13 June 2016

Decent accommodation. I would not plan a route of travel to avail myself of this particular property. Average in most respects at best. High points do exist; certain aspects reflect poorly. Lowering the global impression of the property. Access from the major road traveled was trying.

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Thank Barbara M
Birmingham, United States
Reviewed 13 June 2016

I expected more with the price of the hotel. Simple amenities were not available. The beds were a little too soft. The mattresses were not upgraded to the type in most hotels where you can adjust the firmness.

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Thank Jessica H
Atlanta
Reviewed 10 June 2016

This hotel needs an update! Breakfast was disgusting and served without condiments, so I couldn't even cover up the bad hashbrowns with ketchup! Considering the premium price, they should be ashamed:(

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1Thank W4282ISstevenw
Matthew G, Front Office Manager at Doubletree Hotel Birmingham, responded to this review

StevenW, thank you for commenting on your recent stay. I'm sorry the room service order didn't meet your standards. Room service orders are always supposed to have a selection of butter and various condiments like salt and pepper. Ketchup isn't normally sent with breakfast orders but was easily available. I'm sorry you weren't told this and that the food wasn't...

Ozark, United States
Reviewed 8 June 2016

Unfriendly staff, not attentive to needs at check-in, staff involved in to much conversation rather than assisting customer toilet overflow-no maintenance on duty at night, room not properly clean-bed. Disappointed with overall experience; stay not representative of Hilton*

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Helpful?
Thank Winnie F
Matthew G, Front Office Manager at Doubletree Hotel Birmingham, responded to this review

Winnie F, thanks for commenting on the hotel. I'm sorry for some of the experiences you had here. I've spoken with the desk clerks on staff the night of your checkin to task them to be more attentive to all guests waiting to check in. We do have maintenance until at least 11PM every night. I apologize if someone misinformed...

Fountain Inn, South Carolina
Reviewed 8 June 2016

We were in town two days for a jazz festival. The hotel was convenient to the festival venue, clean, and attractive. The room was a bit cramped for a wide wheelchair, although it was billed wheelchair accessible. The room service pizza was not very good and tasted a bit like cardboard -- not exactly as advertised on the menu.

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Thank cpabroker
Oxford, Mississippi
Reviewed 8 June 2016 via mobile

Check-in clerks in front office took an imprint of our credit card. And within weeks was using it to make purchases around the country. Not worth a luxury or the headache you will deal with afterward. Should've known when they wanted to make a copy.

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Helpful?
Thank scgoodgame
Matthew G, Front Office Manager at Doubletree Hotel Birmingham, responded to this review

scgoodgame, I sent you a private message with my contact information to get the details of your date of stay and what happened so we can look into your claim. We do not imprint cards but we do swipe them with an encoder into the same secure system that thousands of Hilton properties use everyday. Every Hilton property is also...

Philadelphia, Pennsylvania
Reviewed 8 June 2016

Sign up for Hilton Honors. And enjoy downtown Birmingham. The staff is happy to serve. The rooms are clean and very comfortable. Especially if you're Hilton Honors members and land a room with a balcony overlooking downtown Birmingham.

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Thank P6151IZdaveg
Charleston, West Virginia
Reviewed 8 June 2016

Hey the bathroom door opens in towards the toilet. If you're on the commode your knee is up against the door. The carpeting edges were up against the molding on the opposite wall from the bed and near the window and hvac. When I came into the room the plastic framing on top of the unit was rattling and making...

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Thank 86francinep
Oakwood Village, United States
Reviewed 6 June 2016

The staff at the Double tree were top notch. They were very attentive and the customer service was outstanding. I had forgotten to mention that I had really bad allergies and they went over and beyond to find the room that would was accommodating and made my stay just that more enjoyable.

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Helpful?
Thank Karen P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Doubletree Hotel Birmingham

Address: 808 South 20th Street at 8th Avenue, Birmingham, AL 35205
Region: United States > Alabama > Birmingham
Price Range: ₹ 9,408 - ₹ 13,469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Birmingham 3.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Doubletree Birmingham
Birmingham Doubletree
Hotel Style:
#23 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Doubletree Hotel Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get on the 14th floor if you are an HHonors member.”
 of 5 bubbles GuyFromAtlanta_GA, 8 Nov 2016 | Read review
“14th floor”
 of 5 bubbles jodythecat, 26 Aug 2016 | Read review
“we stayed on the HH level away from the elevator”
 of 5 bubbles rsusanw, 22 Aug 2016 | Read review
“corner room had nice views”
 of 5 bubbles Rednorge, 15 Jul 2016 | Read review
“A room with odd # will have a little less ambulance and train noise. Remember, this is downtown with 2 large medical centers.”
 of 5 bubbles socalgalx4, 30 Jun 2016 | Read review
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