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The Hotel Highland Downtown UAB

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The Hotel Highland Downtown UAB
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335 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel Highland Downtown UAB
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Showing 335: English reviews
Pasadena, Texas
Reviewed 12 September 2016

Lovey little Hotel. The staff was wonderful. Lots of places to eat and drink close by. Only con is the parking. Got in kind of late at night and had to use the valet, no parking available on the street. I understand there is a parking lot very close, but too tired to look for it or to lug my...

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Helpful?
Thank donnawlucy
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

We would love to have you stay with us again donnawlucy the next time you are in Birmingham! Thank you for the awesome review and stars....we really appreciate your taking the time to do so. Have a wonderful day and we look forward to seeing you again!

Reviewed 3 September 2016 via mobile

Rooms had very musty smell. Bathroom was not very clean, hair and scum on walls and floor. They charge 16.00 valet for guests, and had to retrieve our own car next morning . Breakfast was to be served at 6:00am, very rude breakfast lady told us to leave breakfast area because it was not ready at 6:00 Would not recommend...

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Helpful?
Thank Sharon M
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Sharon M for letting us know about your stay here at the Hotel Highland. I do so apologize for the issues and inconvenience you experience while staying with us. We have certainly adjusted off the valet parking and have had a conversation with the Executive Housekeeper regarding your rooms and the breakfast hostess regarding her attitude. I do...

Sullivan's Island, South Carolina
Reviewed 30 August 2016

I thought I recognized this building. Turns out it was the old Medical Arts Building of my childhood. In 1988 it became the Pickwick Hotel and in 2007 the Hotel Highland at Five Points. Talking to the staff, there has been no real update since the Pickwick days, but a major refurbishment is in the offing. Honestly, the property needs...

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Helpful?
Thank Mavmed
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you mavmed for taking the time to write about our hotel! We are so glad you liked your upgrade and you are so right about all the wonderful restaurants! We hope to see you again in the very near future! Thank you for the wonderful rating too!! Have an awesome day~

A TripAdvisor Member
Level Contributor
9 reviews
6 hotel reviews
4 helpful votes
Reviewed 28 August 2016 via mobile

Awesome Local with modern artistic flare. Incredible walking district. No need to go far, though. Killer steakhouse to one side and incredible beer bar to the other. Friendly, courteous staff, great location, FANTASTIC hotel. Reasonable rates - especially compared to surrounding hotels.

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1Thank A TripAdvisor Member
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you for the most awesome review and rating! We appreciate the wonderful comments and look forward to seeing you again in the near future! Have a great day and thank you again~

Pigeon Forge, Tennessee
Reviewed 22 August 2016 via mobile

As a hotelier, I called many hotels to find the perfect stop over from Knoxville to Rosemary Beach. Once I called Hotel Highland and spoke to Brenda I was Sold! Her service was over the top from inquiry to reservation to arrival and snack request! She was so accommodating and is seriously the definition of FIVE Star Service! I have...

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Helpful?
Thank Renie C
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much Renie C for the most awesome review and Brenda is a wonderful asset to our hotel!! Thank you for taking the time to tell me about your experience, as a hotelier you know how great it is to hear and to compliment our team member...thank you!! Have a wonderful rest of your vacation and we look...

Chapel Hill, North Carolina
Reviewed 20 August 2016

We planned a family reunion in Birmingham and stayed at this hotel. The location was perfect for events planned, as well as for getting a feel of downtown Birmingham. Arrival and assistance with luggage and parking were handled smoothly. The room was spacious and clean. The breakfast ample and offerings broad enough for our tastes.

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Helpful?
Thank QueenBee0301
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you QueenBee0301 for the most awesome review! We loved having you all and hope to see you again in the near future! Our team members will be excited to see such a great review! Thank you again and have a wonderful day~

Oklahoma City
Reviewed 3 August 2016

My family and I stayed at this hotel on our way back home from vacation. The hotel is very unique and decorated in a posh manner. The breakfast was very fresh and good. We were greeted at the front desk with a wonderful smile and warm welcome. The location is right in the middle of the five points area of...

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Helpful?
1Thank basaokc
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for the awesome review! We are so glad you enjoyed the hotel! Yes, we did take ice machines out as they seemed to noisy on the floors and the compliant level was high....but we really do not mind bringing the ice to you, we are happy to do so!! We look forward to seeing you again...

Chattanooga, Tennessee
Reviewed 21 July 2016

The hotel is older and well worth a good deal (via priceline or whatever)... but I wasn't wildly impressed. The hotel backs up to a park that is full of homeless; however the hotel is minutes from anywhere you would want to be in Birmingham, Alabama.

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Helpful?
Thank lesliefr2016
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you lesliefr2016 for telling us about your stay. We have been working with the police regarding the transient people in the area to hopefully help them find their way. I do so hope you will stay with us again in the future and appreciate your comments! Thank you again and have a wonderful day~

Reviewed 19 July 2016

Room was very clean, staff was nice and helpful, hotel was central to a lot of shopping and restaurants. I noticed that some people in their reviews were grumbling about $16/day valet. We opted not to do valet and there is a parking garage right around the corner that is $4/day. In other words, valet can be avoided easily.

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Helpful?
Thank Carly S
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you CarlyS for your review of our hotel! I am glad that our team members where helpful and friendly, as we do pride our staff in having the southern hospitality, as we love our guests! We hope to see you again in the near future and our many thanks again for the wonderful review. Have a great day~

Huntsville, Alabama
Reviewed 10 July 2016

We loved our stay at Hotel Highland. The hotel is centrally located to walk to some of the best restaurants in Birmingham. Our room was very spacious with a separate living area, the bathroom also had a lot of room and a nice shower with a lot of water pressure. Our room was very quite with dark curtains for the...

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Helpful?
Thank Paula L
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Paula L for such a wonderful review! We are so pleased that you enjoyed your stay and am looking forward to reading your review to our team members! We certainly appreciate your taking the time to write and tell us how everything was with your accommodations! Our many thanks again and have a wonderful day! Come see us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 

Additional Information about The Hotel Highland Downtown UAB

Address: 1023 20th St S, Birmingham, AL 35205-2605 (Formerly Hotel Highland at Five Points)
Region: United States > Alabama > Birmingham
Price Range: ₹ 9,228 - ₹ 13,940 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Highland Downtown UAB staff and other travellers.
5 questions
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Pittsburgh, Pennsylvania
10 months ago
Hattiesburg, Mississippi
over a year ago
Bowling Green KY
over a year ago

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Questions? Get answers from The Hotel Highland Downtown UAB staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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