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Hilton Garden Inn Birmingham SE/Liberty Park

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Hilton Garden Inn Birmingham SE\/Liberty Park
Hilton Garden Inn Birmingham SE/Liberty Park
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589 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Birmingham SE/Liberty Park
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Showing 582: English reviews
LaGrange, Georgia
Reviewed 27 July 2016

Nice quiet location nice lobby and staff. Very nice rooms. Understaffed at breakfast and ran out of a lot of items frequently. Other than breakfast delays and inconvenience a positive experience. In an office park so very quiet on weekends

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank georgecF1039RL
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for this review of your stay with us. I am glad to hear you found the hotel and staff to your liking. I am sorry that there were issues with breakfast during your stay but I hope you will give us a chance to make it up to you next time you are in town.

Reviewed 27 July 2016

I loved this hotel, I had to check in around 6PM and I was hungry so rather than go back out for food I ate at the bar. The hotel is on an exit that did not appear to have a lot of food choices so that was a relief to eat there. The food was really good. Everyone was...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank juliebM107EI
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for providing this feedback on your stay. I am so glad to hear you enjoyed your stay and the on site restaurant we have. I look forward to seeing you again!

Reviewed 27 July 2016

Nothing special with this hotel ... just an average establishment that's suitable for a short stay. Small rooms with some fittings that needs repair/replacing, and a fridge that was in dire need of defrosting, but nevertheless ok if you really have to visit Birmingham.

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Helpful?
Thank Peter M
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for providing this feedback on your stay. I am sorry to hear you were not completely satisfied with your stay. I hope you will give us another chance next time you come to Birmingham.

Reviewed 26 July 2016 via mobile

We will only stay at this hotel while traveling! We thoroughly ENJOYED our stay. The service from the staff was superb and exactly what we needed after a long day. Our bartender was the best that evening and the breakfast was cooked for us hot and ready to eat.

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Helpful?
Thank Jajeremy
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for providing this review of your stay. I am so glad to hear that you always enjoy your stays with us. I look forward to seeing you again soon.

Reviewed 26 July 2016 via mobile

As always, the Hilton family of hotels are comfortable and clean. The Hilton-Garden Inn at Liberty park was just that...clean and comfortable. We only stayed one night. Check in was a breeze. Our disappointment came at check-out. Housekeeping began banging on our door at 7:30 AM. We told her we were not ready to check out. She and the other...

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Helpful?
Thank aleahd2016
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for providing this feedback on your stay. I do apologize about housekeeping knocking on your door and being loud in the hallways and rooms around you so early in the morning. We will be taking this feedback to help improve our service in the future.

kferrell1
Reviewed 25 July 2016

Never stayed at a Garden Inn before, but our previous hotel (Drury) was disgusting and left us late at night looking for a place to sleep after a long day of driving. Had no problem getting a room via the Hilton website. The location is on off the highway in a safe, well lit area Hotel is big and nice....

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Helpful?
Thank kferrell1
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this feedback on your stay. I am glad you were happy with your room and the hotel. I am sorry that your check in was rushed, I will be looking into this issue. I hope to see you again in the future.

Reviewed 24 July 2016 via mobile

My husband and I were going on our annual adventure trip and this year we went to Jamaica. Our flight was leaving out of Birmingham so we stayed here the night before our flight. I wanted to see what it was like on the first night to determine if I wanted to stay when we came back. This hotel was...

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Helpful?
Thank Travelgirl8190
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for the review of your stay. I am so happy to hear that you enjoyed your stay and look forward to seeing you again once you come back from your vacation.

Birmingham, AL
Reviewed 22 July 2016

Hilton has a product no one can match, ever. They wrote the book on customer service and are great at presenting their patrons every available option in travel stay. And strive to improve on it all the time.

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Thank james c
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this feedback on your stay. I am happy to hear that you enjoyed your stay with us and look forward to seeing you again!

Dallas
Reviewed 21 July 2016 via mobile

Beds are not typical for HGI as they are not adjustable like the other HGIs I frequent. Also, nothing going on in lobby or check in like some cookies or whatever. Not a real welcoming place if you ask me. Room quality is tops.

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Thank PrimalEater
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for providing this feedback on your stay. I am sorry to hear you were not completely satisfied with your stay. I hope you will consider giving us another chance to wow you with our service.

Jackson, Mississippi
Reviewed 20 July 2016

The HGI provided a pleasant opportunity for a get away. It's located way too far to walk anywhere, but that's not necessarily a bad thing. Once you get past the winding roads to get to the location, you can find a hidden gem. You're still not far from civilization, but it is a nice drive. The staff is pleasant and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rqs_007
Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty Park, responded to this review

Thank you for taking the time to provide this feedback on your stay. I am glad to hear that you enjoyed your time with us and the serenity that our location offers. I hope you will consider staying with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Birmingham SE/Liberty Park

Address: 2090 Urban Center Pkwy, Birmingham, AL 35242-2537
Region: United States > Alabama > Birmingham
Price Range: ₹ 6,721 - ₹ 11,963 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham SE/Liberty Park 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham Se/Liberty Park Hotel Birmingham
Birmingham Hilton
Hotel Style:
#5 Business Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#6 Romantic Hotel in Birmingham
#7 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Birmingham SE/Liberty Park staff and other travellers.
5 questions
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Richland
1 month ago
Trinidad and Tobago
2 months ago
Vidalia, Georgia
4 months ago
Boston, Massachusetts
6 months ago
6 months ago

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Questions? Get answers from Hilton Garden Inn Birmingham SE/Liberty Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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