We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe todd english puboctane coffeeconvention centerrain showerfront deskroom serviceentertainment districtlobby barnice hotelself parkingrestaurants and barshotel guestsbusiness hotelguest roomscheck in was a breezeshower headparking deck
I have stayed here many times and always enjoy my stay. This time NOT. It started about 2 in the morning, people running in the halls, doors slamming, screaming. Called downstairs, they sent someone up because they put a note under my door. That lasted...More
Response from jose9699, Manager at The Westin BirminghamResponded 2 April 2017
We are sorry that the youth group staying in the hotel caused a less than positive experience. We always try to have them confined to one area, but sometimes there a few rooms that end up outside their area. We would love for you...More
Pretty women of ALPHA KAPPA ALPHA Sorority Inc. Came in full force at the Westin Birmingham and I must say me and my group were quite impressed with The Westin Birmingham. Although we had to wait because only a small variety rooms were ready at...More
Response from heswithstarwood, Director of Operations at The Westin BirminghamResponded 23 March 2017
Thank you so much for your kind words about my staff. I will be sure to pass your comments over to them. We look forward to having the pretty women of ALPHA KAPPA ALPHA Sorority Inc. visit our hotel again soon.
I was here as part of a large group with a company that regularly books 100 people at a time at the hotel.
Check in was easy as room was pre paid and despite arriving with 12 or so others I was in my room...More
Response from heswithstarwood, Director of Operations at The Westin BirminghamResponded 17 March 2017
Thank you for sharing your thoughts with us. I am sad to hear that we did not meet your expectations during your time here. We pride ourselves on exceeding each of our guest needs during their stay. We hope you decided to give...More
I was there a week on business and I expected a bit more with it being a Westin. I found the housekeeping to be average and the breakfast buffet was very average. Items were not replenished, service was not the best. I found restaurant attention...More
Thank Craig G
Response from heswithstarwood, Manager at The Westin BirminghamResponded 15 March 2017
I am sorry that we fell short of your expectations during your stay. I will forward your comments to our housekeeping manager and to our restaurant manager. We pride ourselves to take care of every guest, and we hope that you will return...More
My husband & I stayed here over the weekend for a concert; the location was perfect!! Walking distance to several restaurants without the hassle of traffic for out if towners. The staff is super friendly; especially Cassie!!! She went above and beyond to make sure...More
Response from heswithstarwood, Director of Operations at The Westin BirminghamResponded 9 March 2017
Thank you for your kind words about my staff and Cassie. I will be sure to pass them on. We look forward to seeing you stay at your new favorite hot spot!
Dir. of Ops
Response from heswithstarwood | Property representative |
We do not have a concierge/club level lounge, at this hotel. However, the Sheraton, which is located next to the Westin, does have a Club Lounge that offers light breakfast and reception food in the evening... More
We do not have a concierge/club level lounge, at this hotel. However, the Sheraton, which is located next to the Westin, does have a Club Lounge that offers light breakfast and reception food in the evening, for those that book a Club Level room. Hope this answers your question.