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Hilton Garden Inn Birmingham / Lakeshore Drive

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Traveller (13)
Room & Suite (19)
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Overview
  • Excellent55%
  • Very good23%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“breakfast staff”(11 reviews)
“great hotel”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Birmingham / Lakeshore Drive
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Birmingham / Lakeshore Drive
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (466)
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Traveller rating
249
108
58
30
19
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Time of year
LanguageEnglish
249
108
58
30
19
Show reviews that mention
All reviewsbreakfast staffrecommend this hotelgreat hotelroom was cleanrestaurant staffstay there againfront desk staffconvenient locationstaff was friendlyfitness centereasy accessexcellent stayenjoyed my staybusiness triphgilobbyfireplace
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41 - 45 of 464 reviews
Reviewed 19 September 2017

The Hotel was clean,rooms were spacious,breakfast bar was 11.00 and offered to cook my husbands eggs! They came out the opposite of what he asked for! biscuits were cold even over gravy! Too expensive for you not to get what you ordered!More

Review collected in partnership with Hilton Garden Inn
1  Thank lethau2017
Response from David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 3 October 2017

Thank you for contacting us regarding your stay. Guest satisfaction is our number one goal. I will be sure to pass your comments on to our head chef so they can address this in the future. Thank you for your time and we look forward...More

Reviewed 18 September 2017 via mobile

We stayed here while being evacuated from our Florida home due to a hurricane. We had a King Suite, plenty of space and were very comfortable. The staff was terrific despite many guests treating them poorly due to frustration. The front desk staff was always...More

Thank Dee T
Response from David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 3 October 2017

I glad we could take care of you and your family during this difficult time.

Reviewed 18 September 2017

Hilton Garden Inn never disappoints. It was very clean and comfortable. The staff is excellent. Good value for money. We would definitely stay there again. And we would definitely recommend to friends.

Review collected in partnership with Hilton Garden Inn
Thank jinthecape
Response from David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 3 October 2017

It was our pleasure to serve you!!

Reviewed 14 September 2017

Great place to stay!!!! The hotel was very clean and the staff was very friendly!!!!! It was also convenient to downtown and many restaurants!!!! I would definitely recommend this hotel to family and friends!!!!

Review collected in partnership with Hilton Garden Inn
Thank 715aprilg
Response from David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 3 October 2017

Thank you and we look forward to having you back soon!!

Reviewed 11 September 2017

Have stayed here before and both times were pleasant and enjoyable.Food was good.Room extremely comfortable.Friend stated that she will stay here in the future.love location Staff was friendly and professional

Review collected in partnership with Hilton Garden Inn
Thank bucketlist13
Response from David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 3 October 2017

Thank you for your kind words!!

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Restaurant
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 104 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Birmingham
#15 Business Hotel in Birmingham
#15 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 104 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Birmingham
#15 Business Hotel in Birmingham
#15 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (13)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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MrsDodge1
14 July 2017|
AnswerShow all 4 answers
Response from David C | Property representative |
$25 per day is authorized to the credit card on file over and above the room and tax. This is to cover all incidentals such as movies, telephone calls, meals, etc.
0
Votes
Room Tips
"Pick a room somewhere else..."
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"Rooms on the fourth floor was easy to get to."
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"#409 has a bathroom door that sticks."
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"I stayed on the 2nd, 3rd and 6th floors. All were quiet."
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