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Best Western Plus Carlton Suites

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
All suites hotel, free full hot cooked breakfast buffet, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board.
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Property amenities
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Indoor pool
Dry Cleaning
Heated pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Family
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
36Car recommended
Grade: 36 out of 100
37Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
967Reviews
368Photos
16Q+A
93Room tips
Traveller rating
  • 600
  • 221
  • 74
  • 36
  • 36
Time of year
Traveller type
Language
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  • English
Show reviews that mention
I been staying at this hotel for the Thanksgiving holiday for the past 4 years and each year its been getting worse as far as the whole experience . It is convenient to the highway and shopping but the quality of the room doesn't even out
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Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 2 weeks ago
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
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The hotel was clean staff was very friendly beds were slighty uncomfortable and pullout couch was an issue but room was able to be pitch dark and very quiet, temperature setting was easy and breakfast was for best western standards was average
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Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 2 weeks ago
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.
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The place offered wonderful and friendly service. The woman who checked us in was super helpful. Spotless room and bathroom. Well stocked. Very comfy bed. Clean and working elevator. Nice temperature. Excellent all around!
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Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 2 Nov 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
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Nice decor after recent renovations. Friendly staff - we are always happy to stay at this hotel! Location is close to Samford University and to UAB. Mr. Patel and his staff are extremely friendly and helpful! Great hotel!
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Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 1 Nov 2018
Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.
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our overall stay was good. staff was kind and helpful, there pool needed some safety issues looked at. the hotel is clean and well kept. we enjoyed our stay and we would go back to this hotel. breakfast was good and the staff was very nice..
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Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 31 Oct 2018
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
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Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The Two Queen Bed Suite at the BEST WESTERN PLUS Carlton Suites
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The One King Bed Suite at the BEST WESTERN PLUS Carlton Suites
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The Jacuzzi Suite at the BEST WESTERN PLUS Carlton Suites
Photo provided by managementBest Western Plus Carlton Suites
Newly Remodeled Family Suite
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Carlton Suites
The Two Queen Bed Suite at the BEST WESTERN PLUS Carlton Suites
Previous
Is this hotel in a safe part of Birmingham?
Yes we located in safe area.
1 vote
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How far is the hotel from the Rucker Place? Do you accept pets? Are there rules or restrictions for pets?
We are about 15 mins / 6 miles from Rucker's place. We do allow pets( Dogs Only), it is $20 per pet per night maximum 2 per room.
0 votes
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What are the pool hours?
9am-9pm
-1 votes
How far are you from Birmingham Jefferson Center?
We are right at 7 miles from the BJCC.
1 vote
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How far to UAB hospital?
10 - 15min drive on mornings, rush hour traffic considered.
0 votes
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Previous
"All rooms are quiet no carpet"
"Nice all over"
"ask for backside, a little quieter"
"The third floor still seems like the best bet for quiet."
"All rooms much the same"
Previous
PRICE RANGE
US$ 96 - US$ 131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus carlton hotel birminghambest western carlton hotelbest western birminghambirmingham best western
LOCATION
United StatesAlabamaBirmingham
NUMBER OF ROOMS
100
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