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Embassy Suites by Hilton Birmingham-Hoover

874 reviews
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Traveller (84)
Room & Suite (36)
Dining (15)
Overview
  • Excellent59%
  • Very good20%
  • Average10%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Birmingham-Hoover
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (874)Write a Review
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All reviewsgreat hotelevening receptionmade to order omeletsliving roomcomplimentary breakfastgalleria mallgreat stayfree drinksrestaurants and shoppingenjoyed my stayrooms were cleanbusiness tripthe breakfast areastaff was friendlysofatuscaloosaconference
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1 - 5 of 860 reviews
Reviewed yesterday

There were stains on several areas of the carpet. The sofa and lounge were soiled on the arms and cushions. The Cushion to the sofa had cigarette burns in it. There was pink paint or nail polish in the carpet and on the walls. The...More

Review collected in partnership with Embassy Suites Hotels
Thank yolainej2018
Hotel's Favourite
Reviewed 2 weeks ago

An excellent place to stay with some of the hardest working and friendliest staff I have ever encountered, especially at the evening reception. They went above and beyond to be helpful. The food in the restaurant, including the complimentary breakfast was excellent.

Review collected in partnership with Embassy Suites Hotels
Thank 123qwe
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded 2 weeks ago

Thank you for letting us know you enjoyed staying here at the Embassy Suites by Hilton Birmingham-Hoover. Your good review is appreciated.

Reviewed 2 days ago

Stayed here New Year’s Eve weekend. I’m a Hilton reward member, but didn’t receive a welcome gift. Check in was a breeze, did everything online even chose my room and digital key was activated when room was ready. I chose this hotel for location, indoor...More

Thank lj24c
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded yesterday

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank...More

Reviewed 5 days ago

Extremely nice stay for a weekend getaway...great service and great rooms. The breakfast was great. Location was perfect for shopping and any place you could want to eat at within a couple miles driving distance. Can’t beat it.

Review collected in partnership with Embassy Suites Hotels
Thank DHall05
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded 3 days ago

Thank you for choosing to stay with us here at the Embassy Suites by Hilton Birmingham-Hoover for your weekend getaway. Your good review is appreciated and we look forward to your next stay.

Reviewed 1 week ago via mobile

The location of this hotel is great. It’s near a big mall and there are many restaurants nearby. The staff is friendly and helpful. The beds are comfortable, but I had trouble with the air/heat in the room. I tried the automatic setting with auto...More

Thank Thehoods1
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded 1 week ago

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case. We are in the process...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 131 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Birmingham
#9 Family Hotel in Birmingham
#10 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 131 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Birmingham
#9 Family Hotel in Birmingham
#10 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (84)
Room & Suite (36)
Dining (15)
Pool & Beach (9)
Hotel & Grounds (100)
Business Centre & Event Rooms (6)
Bathroom (5)
Questions & Answers
Ask a question
austiny
7 October 2016|
AnswerShow all 5 answers
Response from jgholland | Reviewed this property |
Maybe you should check the website bc I'm not sure. At best you could call the hotel
0
Votes
Lisa H
14 September 2016|
Answer
Response from georgiac445 | Reviewed this property |
The pool is indoor. I am not sure if there is a hot tub . I believe pool is always open.
0
Votes
Lisa H
14 September 2016|
Answer
Response from Jim S | Reviewed this property |
They do have an indoor pool and an indoor hot tub on 1st floor by atrium.
0
Votes
Room Tips
"spacious rooms"
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"Choose 9th floor for no overhead noise additional charge. if you ask for AT&T code can receive upgraded..."
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"The rooms are very large."
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"Skip this hotel. Choose another Hilton location"
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