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Hotel Cumbres San Pedro de Atacama

920 reviews
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Traveller (564)
Room & Suite (78)
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Overview
  • Excellent57%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“outdoor shower”(31 reviews)
“free shuttle”(6 reviews)
“shuttle service”(7 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (920)Write a Review
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Traveller rating
128
69
21
15
8
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128
69
21
15
8
Show reviews that mention
All reviewsoutdoor showerfree shuttleshuttle servicesan pedroenormous bedexcellent hotelexcursion staffhotel shuttlespa areadesert landscaperooms are spaciousan oasisin towntour groupsspa servicesrented a carmoon valley
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1 - 5 of 241 reviews
Reviewed 6 days ago via mobile

Not what it looks like, we booked thinking it was a mid scale boutique hotel, but it turned out in a cheap hotel experience. Let me start with the reservation process, completely unorganized. Then we arrived and discovered the room and hotel needed a lot...More

Thank Pimienta10
Management response:Responded 4 days ago

Dear Guest, Thank you for taking the time to review your recent stay with us. I am sorry you did not have such an enjoyable stay with us this time and you had a poor experience during your stay. Please rest assured all of your...More

Hotel's Favourite
Reviewed 27 July 2017

Highly recommend this hotel for a luxury escape in the desert.Room service was delicious, rooms were clean and had all the mod cons needed. All the staff were super friendly and helpful. The tours run by the hotel were great as well. Thanks so much...More

Review collected in partnership with this hotel
Thank camjoo
Management response:Responded 4 days ago

Dear valued Guest, Thank you for your review. We appreciate your choosing to stay with us at Cumbres Hotel and for sharing your feedback with us and the TripAdvisor community. We look forward to welcoming you back soon. Best Regards, Susana Cárdenas Pozo Hotel Cumbres...More

Reviewed 6 days ago

This is an architecturally interesting site with separate villas that have outdoor showers and individual patios. The surrounding area is quite lovely with nice landscaping. The lodge and the pool/spa area are both attractive. The rooms are comfortable and spacious. And if your room is...More

Thank janiewa
Management response:Responded 4 days ago

Dear guest, We appreciate your time in sharing your opinion of your recent stay with us. We are glad that you have spent a good time at Hotel Cumbres, we appreciate each of your words, which help us grow every day. We hope to have...More

Reviewed 1 week ago

We had an amazing stay at the hotel and definitively recommend it. I did not rate it 5 stars due to the service at the restaurant, that was below our expectations. Food was great and waiters were nice to was, but too disorganized. Several times,...More

Review collected in partnership with this hotel
Thank Rafael L
Management response:Responded 5 days ago

Dear Guest, Thank you for taking the time to share your thoughts regarding the your experience with the our restaurat. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Please accept our apology for not meeting your...More

Reviewed 1 week ago

Clearly the architect and interior designers had high hopes for this place but it simply didn't translate into the real world. Guests stay in one of about 20 cute triplex "huts" scattered about the reasonably well-maintained grounds. Our unit had an air condsitioner that struggled...More

Thank Shawnino
Management response:Responded 5 days ago

Dear Guest, Thank you for taking the time to share your comments. We are delighted to learn that you enjoyed the hotel facilities. We took note of your comments regarding the restaurant and the facilities in your room, we are sorry it did not live...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Free Internet
Restaurant
Pool
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 287 - US$ 465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in San Pedro de Atacama
#4 Spa Hotel in San Pedro de Atacama
#5 Romantic Hotel in San Pedro de Atacama
#5 Family Hotel in San Pedro de Atacama
#7 Luxury Hotel in San Pedro de Atacama
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 287 - US$ 465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in San Pedro de Atacama
#4 Spa Hotel in San Pedro de Atacama
#5 Romantic Hotel in San Pedro de Atacama
#5 Family Hotel in San Pedro de Atacama
#7 Luxury Hotel in San Pedro de Atacama
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (564)
Room & Suite (78)
Dining (34)
Pool & Beach (29)
Hotel & Grounds (411)
Bathroom (39)
Family and Play Areas (20)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
JB-edm
3 January 2018|
AnswerShow all 3 answers
Response from Ann_Cincin | Reviewed this property |
We had a room with 1 king bed, not sure of other options. Plenty of space for roleaway bed. Suggest room close to main reception
1
Vote
Luxtrave11er
23 August 2016|
AnswerShow all 10 answers
Response from BrewsMom | Reviewed this property |
I don't remember seeing any insects in our rooms or in the hotel public spaces. We were there in March.
1
Vote
Ben K
19 September 2015|
Answer
Response from camjoo | Reviewed this property |
Hi Ben, Yes the 19% tax is added to the room rate. It's the same for every hotel in Chile. You don't have to pay the 19% tax if you show the hotel the immigration slip you had when you entered the country. It's usually... More
0
Votes
Room Tips
"Stay elsewhere."
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"Some rooms are far from lobby but close to pools and spa. If you have limits on walking you may want to..."
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"Don't get a room out near the swimming pools because the diesel generator is nearby."
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"Some rooms do not have any view and are very far from reception and restaurant. Some are very close to the..."
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