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I just came back from a week at Portillo and reading all the reviews, it seems that one thing the general manager likes to speak to clients when things don't go well: " Things happen....."
I just heard the some phrase that Bernard mentioned below....More
I was in portillo in mid-july.
We choose this place because it had the most snow and was not too far away from Mendoza.
The trip there is a bit tricky if you don't have a car, you can use the numerous bus companies that...More
One of the main reasons I decided to take my family to Portillo was its "family friendliness", and as soon as we arrived we were assured by the staff that our kids would be safe around the property since there were plenty of watchful eyes...More
7 Thank Bernardo F
Response from Miguel P, Gerente at Portillo HotelResponded 17 July 2014
We are very sorry that your experience in Portillo did not meet your expectations. We take extreme pride in our Family Friendly environment and cherish the safety of all the guests, especially the young ones.
In reference to your son hitting his head, the person...More
A stunning place to stop when going between Chile and Mendoza. We only stopped for breakfast but we were awed by the lagoon view! Breakfast was delicious and a good price. Definitely worth stopping for!
This was our 3rd stay at Portillo in the summer. The best place for a stopover between Mendoza and Santiago to relax before or after the long wait at customs.
The place is always also beautiful.Relaxing in the summer
This was our 3rd stay at...More