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The Sanctuary Villa

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287 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Siem Reap, Cambodia
Reviewed 1 week ago NEW

The place could be very beautiful but it seems very un-loved. Public places were scruffy, service was slow, and our rooms were not very clean. Such a shame because it has huge potential and in a lovely quiet location.

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Helpful?
Thank AmyRT
Reviewed 3 weeks ago

The resort is in quiet area, a short tut tuk ride ($1) from town with spacious villas in a lovely garden setting. The staff were ever smiling, discreet and offered great tours around the local area. The restaurant supplied good basic food.

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Helpful?
Thank Helen S
Management response:

Dear Helen, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your review about us. We are looking forward to serve you again in the near future and to ensure your next stay would be better than you were with us before. Best Regards, Ratha An...

Reviewed 3 weeks ago via mobile

Quiet and relaxing. Beautiful spacious rooms with bath and shower. Beautifully kept and clean. Great service with a simple restaurant and bar. Peaceful place to chill out. The staff can arrange all your local tours and Tuk Tuk & boat trips. About 1km to town center or $1 dollar Tuk Tuk ride. We enjoyed our stay.

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Helpful?
Thank FlyboyAde
Management response:

Dear Flyboy Ade, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your review about us. We are looking forward to serve you again in the near future and to ensure your next stay would be better than you were with us before. Best Regards, Ratha...

Washington DC, District of Columbia
Reviewed 31 October 2016

You would think that if you have seen one "Bungalows-Villa," which are all throughout Asia, you have seen them all. They do have the same setup: a hidden entrance followed by forest-like greenery (thanks to the abundance of rainwater), and then your room appears like a deja vu with the only difference being whether it is closer to the swimming...

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Helpful?
Thank gabykouchacji
Management response:

Dear Gaby Kouchacji, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We are looking forward to serve you again in the near future and to ensure your next stay would be better than you were with us before. Best Regards,...

Reviewed 3 October 2016 via mobile

The silence was pleasant, the room was big and comfortable. The shower was hot, big and clean. The staff was friendly and very helpful for any request. Mosquito nets were provided and the tuk tuk (at 1$) to go downtown as it' s a bit outside town. The pool was surrounded by lots of green, it looked big and nice...

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Helpful?
Thank Anna M
Management response:

Dear Anna, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We are looking forward to serve you again in the near future and to ensure your next stay would be better than you were with us before. Best Regards, Ratha...

Phnom Penh, Cambodia
Reviewed 2 October 2016 via mobile

Sanctuary Villa is really lovely. The rooms are separate bungalows set in lush garden setting. It is not too far from town (an easy walk). The staff are wonderful and the rooms are so comfortable. I have read some other reviews and I agree that some things look a little worn and could do with repair. But for me it...

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Helpful?
Thank DaleR1960
Management response:

Dear DaleR, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. I have found your main review about our foods at the restaurant, we really appreciate your advise and for sure we are looking into this improvement soon. Once again, thank...

Reviewed 15 September 2016 via mobile

Really pondered about 3 or 4 stars for this place. The staff were unequivocally excellent. Couldn't do enough to help, booked us tours and helped us with travelling problems for future planning. I'm not a massive tipper but I did leave them a nice envelope. When we arrived we were told we would be moved mid way through our stay...

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Helpful?
Thank Jim S
Management response:

Dear Jim, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We have pointed out some of your comments that need our improvement and we will commit to do so. Once again, thank you and we are looking forward to serve...

Hoi An, Vietnam
Reviewed 12 September 2016

The setting if the sanctuary villa is in tranquil grounds. It is actuall not close the the pier where we were dropped off but there are tuk tuk drivers a plenty to take you there and you can walk to the town centre easily but not with luggage unless you are young and fit. The staff are just lovely. Breakfast...

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Thank jmary6060
Management response:

Dear Mary, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We have taken note all your comments about our breakfast and other things that require our improvement, we will not hesitate to make them better all. We are looking forward...

Brisbane, Australia
Reviewed 31 August 2016

We booked into here as the reviews and pictures made it sound ideal for a short stay in Battambang. We arrived at the Post Office from our transfer with Cambodian Post and the waiting for us was the Sanctuary arranged tuk-tuks. Further out of town than we realised wasn’t too much of an issue as we we looking forward to...

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Thank Yorkie_Traveller
Management response:

Dear Yorkie, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We have taken note all your comments about our entire services and we have no hesitate to taking any necessary things that may require our improvement even not all, but...

Nijmegen, The Netherlands
Reviewed 1 August 2016 via mobile

The staff was absolutely amazing. Very friendly and always trying to help. They really think of everything. Our room was quite big, and had all amenities we expected for the price we paid. At some points some maintenance is required, but there were no real problems. It would be nice to have a mosquito net in the room. Now we...

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1Thank YR V
Management response:

Dear YR V, Greeting from The Sanctuary Villa Battambang by AIC Thank you for your staying with us and we appreciate for your value time writing your realistic review about us. We have taken note all your comments about our mosquito net with spray in the room and other things that require our improvement, we will not hesitate to make...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Airport Transportation
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
The Sanctuary Villa, Battambang Town, Cambodia Nested in a lushly green, peaceful, and strategically located within the charming town area of Battambang, The Sanctuary is truly a great base for travelers who wish to explore this local town and its surrounding attractions. The Sanctuary only offers ten unique and individual tropical villas for single, double, triple or family occupies to ensure utmost comfort and privacy of our guests. ... more   less 

Additional Information about The Sanctuary Villa

Address: 519, Chrey Kong Village, Slaket commune (250m from Battambang Boat Pier) | Sla ket District, Battambang 02000, Cambodia
Region: Cambodia > Battambang Province > Battambang
Price Range: ₹ 2,927 - ₹ 8,100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sanctuary Villa 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
The Sanctuary Villa Hotel Battambang
Hotel Style:
#3 Spa Hotel in Battambang
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Questions & Answers

Here's what travellers have asked, with answers from The Sanctuary Villa staff and other travellers.
2 questions
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Seattle, Washington
over a year ago

See all questions (2)

Questions? Get answers from The Sanctuary Villa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 105 overlooking the pool”
 of 5 bubbles KimBarossaAustralia, 27 Apr 2016 | Read review
“Room 105 overlooking the pool”
 of 5 bubbles KimBarossaAustralia, 27 Apr 2016 | Read review
“Avoid at all costs!”
 of 5 bubbles murraygray69, 13 Mar 2016 | Read review
“Room 105 looks straight onto the pool”
 of 5 bubbles parsley99, 17 Sep 2015 | Read review
“My villa facing the pool was perfect”
 of 5 bubbles 434rachelw, 23 Mar 2015 | Read review
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