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Luz Plaza Sao Paulo

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#16 of 322 Hotels in Sao Paulo
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Luz Plaza Sao Paulo
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528 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Hout Bay, South Africa
Reviewed 1 October 2015

This hotel was centrally located, close to Metro which was ideal for traveling/ exploring. I was staying here for business at the Anhebi Convention center! Staff could speak English. Rooms were nice and big, nice views over the park which was situated right next to the Hotel! Thank you! Greetings from Cape Town, A.J. van den Berg

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Helpful?
Thank bokbus
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Mr. Van Den Berg, Thank you for sharing your experience at Luz Plaza Hotel. We value our guest comments, and we are delighted that our team helped exceeded your expectations in all your needs. We appreciate your compliment to our strategic location, close to the metro station and also the convention center. Thank you again for your reccomendations. We...

Manchester, United Kingdom
Reviewed 9 September 2015

The staff were really helpful and friendly. Any query was dealt with straight away. The hotel was clean and facilities were good. The restaurant was quiet at night and perhaps could do with a wider variety on the menu.

Review collected in partnership with Amoma.com
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Helpful?
Thank williammB8516EB
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Mr. William, Thank you for sharing your experience at Luz Plaza Hotel. We value our guest comments, and we are delighted that our team helped you in all the situations you needed and exceeded your expectations. We appreciate your compliment to our cleaning team, and we would like to say that we are in constant development of our Restaurant,...

Atlanta, Georgia
Reviewed 11 June 2015

Luz Plaza exceeded my expectations. The staff went above and beyond to assist me in every way possible. They were extremely helpful given the fact that I spoke little to no Portuguese. I would recommend this hotel to everyone who travels to Brazil!!

Review collected in partnership with this hotel
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Helpful?
Thank 406melissa
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Mrs. 406melissa, Thank you for sharing your experience at Luz Plaza Hotel. We value our guest comments, and we are delighted that our team helped you in all your needs and exceeded your expectations. We appreciate your kind words, and thank you for your recommendation. We hope you can visit us next time you´re in town. Cordially, Pamella Rego

Oxnard, California
Reviewed 26 May 2015

The restaurant service for diner is always very weak, It takes very long for the food to come out and the quality is inferior. The hotel surroundings are not very good. Bad location. Keep in mind all of Sao Paulo is questionable.

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Thank miltonr758
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Mr. Milton, Thank you for sharing your experience at Luz Plaza Hotel. We appreciate all guest reviews, and we apologize for any issues you had during your stay. Our restaurant was overcrowded during last week, and we are sorry your order took longer than normal. Our location is well apreciated because we are close to the main tourist attractions...

Reviewed 18 April 2015 via mobile

I stayed in a standard king room. It was large and comfortable with a nice view of Luz Station, but the room seemed sparse. The front desk staff and bellmen were very nice and helpful. Most of the front desk staff spoke English. The hotel is in a good location and there are taxis in front of the hotel at...

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1Thank Stephanie R
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Mrs. Stephgrich, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you enjoyed your stay and felt safe and comfortable in our hotel. The SPA is closed on Mondays, and is suitable only for men. However, we do offer a sauna facility in the women´s locker room at...

Marseille, France
Reviewed 14 October 2014

Gess for business matters Well placed, room cleaned, Good ratio quality / Price. Good commodities. Buffet correct . Wireless free. Good place for Lappa Region in São Paulo. .............................

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Helpful?
Thank Toto187253
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you enjoyed your stay and that our services fit your needs. We strive for the best service in town. We hope you can visit us next time you´re in São Paulo. Best regards Pamella Rego

Reviewed 3 September 2014

The Luz Plaza is a great hotel in a no so centralized part of the city. I stayed there because of the proximity to the convention center. The hotel staff was great to deal with regarding my odd arrival and departure times. The room was comfortable, clean and quite. Great AC! The breakfast could have had more choices, but overall...

Review collected in partnership with this hotel
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Thank wgliradio
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you enjoyed your comfortable room and that our staff helped you anytime you needed. We strive for the best service in town. We hope you can visit us next time you´re in São Paulo. Best regards Pamella Rego

San Francisco, California
Reviewed 22 August 2014

I stayed at Luz Plaza for 5 nights for a conference. It is about a 10 minute taxi from Anhembi Convention Center, so a decent place to stay for a conference-goer. The staff was attentive and highly competent. Breakfast was boring but okay. The area is nice enough - and very close to the old train station, which doubles as...

Review collected in partnership with this hotel
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Helpful?
Thank Robert W
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Guest, Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you enjoyed your big room and our location helped you in every way. We hope you can visit us next time you´re in São Paulo. Best regards Pamella Rego

Marilia, Brazil
Reviewed 23 July 2014

The hotel is modern and at a great location if you have business in the neighborhood (Bom Retiro). The staff was very friendly. The breakfast was very good. Rates are fair for Sao Paulo, but look for a promotional one at specialised sites. The free wifi was not working properly though.

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Thank oiglau
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you had a good stay and enjoyed our breakfast. We are sorry that our internet didn´t meet your expectations. You can always ask at the Front Desk for a high speed internet password. We hope you can visit...

Toronto, Canada
Reviewed 7 July 2014

I Stayed at Luz Plaza in Sao Paulo for 2 nights (June 29 - July 1). The hotel is nice and offers a great free breakfast. The rooms are clean and very comfortable. Location is in Korea Town. All streets surounding the hotel are full of shops/stores/boutiques. Everything closes down at night. If you plan on going out in the...

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Helpful?
Thank pibedeoro11
Pamella R, Gerente geral at Luz Plaza Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your experience at Luz Plaza Hotel. We feel proud of your comments. We are delighted that you had a great comfortable stay in our big rooms, and that you enjoyed our rich breakfast. We hope you can visit us next time you´re in São Paulo. Best regards Pamella Rego

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Located in the Bom Retiro neighborhood. The Luz Plaza São Paulo Hotel is close to São Paulo's commercial, cultural and entertainment center, ensuring comfort and easy access to the city's most interesting attractions. Enjoy! ... more   less 

Additional Information about Luz Plaza Sao Paulo

Address: Rua Prates 145, Sao Paulo, State of Sao Paulo 01121-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bom Retiro
Price Range: ₹ 5,493 - ₹ 8,250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luz Plaza Sao Paulo 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Luz Plaza Sao Paulo Brazil
Hotel Style:
#10 Spa Hotel in Sao Paulo
#11 Business Hotel in Sao Paulo
#15 Luxury Hotel in Sao Paulo
#21 Family Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Luz Plaza Sao Paulo staff and other travellers.
11 questions
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Questions? Get answers from Luz Plaza Sao Paulo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces the park, the backside can be noisy because train whistles.”
 of 5 bubbles robinw630, 26 Mar 2017 | Read review
“not good to go out at night”
 of 5 bubbles 470sissyd, 11 Dec 2016 | Read review
“very inexpensive”
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 of 5 bubbles Dacrow1970, 22 Mar 2016 | Read review
“Upper floors at front for the view over the park”
 of 5 bubbles 986rayh, 18 Nov 2015 | Read review
“Ask for a room on the park side of the hotel. Nice view at night of the train station, etc.”
 of 5 bubbles bbarrs, 3 Jul 2013 | Read review
5 of 5