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Hotel Novotel Sao Paulo Jaragua Convention

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#31 of 322 Hotels in Sao Paulo
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1 room 2 adults 0 children
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Hotel Novotel Sao Paulo Jaragua Convention
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1,840 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Loanda, Brazil
Reviewed 1 week ago

The staying was average until our second night when we ordered room service to have dinner in our room. We ordered it at 09:00 PM and the meal arrived at 11:30 PM. After many phone calls to the restaurant and reception, my wife decided to go down to talk to the restaurant staff and just go back to our room...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ph0jeda
London, United Kingdom
Reviewed 3 weeks ago

Excellent location close to Famiglia Mancini restaurants and very close to Anhangabaú metro station. Very good customer service. Delicious breakfast and a big variety different dishes available. Nice rooms.

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3Thank Rebfabsei
Reviewed 8 January 2017

This is a good property, but below par as compared to Novotel properties around the world. Room was small, without a Tea Maker, amenities were not good, the hotel is nor close to either of the airports in the city. May not be a repeat next time.

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1Thank Samir K
Ewerton C, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Samir: Thank you for your message. We are sorry for not achieving your expectations, compared to another Novotel hotels you have been. We are in the heart of the City, which means we are very well connected to all areas of the massive São Paulo. We hope to keep your loyalty to our brand all around the world. Regards.

Portugal
Reviewed 19 December 2016

Nice hotel, good commodities. in downtown São Paulo. The hotel and the rooms are quite good. The location is good, close to the subway and many good restaurants, besides some security problems, becaus this part REPUBLICA is an old/depressed part of the city The worst part of this hotel is the incapacity of the staff to solve small problems... I...

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Helpful?
1Thank DuartePT1
Ewerton C, Gerente geral at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review

Dear Mr. Duarte: I feel extremely sorry for what happened to you during your stay with us. I'll contact you directly in order to get more information and to purpose a deal, to reduce the negative impact of your last experience here. We would love to welcome you again to serve you better, according to our regular service. Please accept...

London, United Kingdom
Reviewed 16 November 2016

The room is ok but the services was just a nightmare. my reservation had been booked and payed by a local museum. I arrived at 7am after a long international flight and needed to wait for over 1hour as they could not find the reservation. The following day I was asked to pay for my stay. I showed them the...

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1Thank Pedro S
Fort Washington, Maryland
Reviewed 4 November 2016

The location is excellent and the staff are wonderful, but your wireless system needs to be properly upgraded or place 2-3 wireless router extenders on each floor for maintaining proper connections. When traveling, I have to stay connected to my clinics/nursing homes in the event of emergencies and they have to reach. Also, your online system needs to be fixed....

Review collected in partnership with Accorhotels.com
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Thank Hilbert H
Santiago, Chile
Reviewed 1 November 2016 via mobile

Excellent hotel for business or tourism. Located in centric location with easy access to any place of Sao Paulo. Good cuisine (mix of local and International food). Sadly no pool, but good equipes gym

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Thank Marianela O
são carlos
Reviewed 19 October 2016

Situated in a privileged localization, in the very center of São Paulo city. The staff is very helpful and attentive. Parking is easy and safe. I strongly recommend this hotel. The breakfast is delicious.

Review collected in partnership with Accorhotels.com
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Thank Roberto Nicolau O
Huntington Beach, California
Reviewed 19 October 2016 via mobile

The rooms are very old and desperately need updating. First room I got had a shower door so jammed even the facility maintenance guy couldn't get it opened. Safe also was dying, even after new batteries were out in, it was still moving slowly. Aster complaint to manager, I was moved to a different room. In this room, blow dryer...

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Thank dry_surfing
Taipei, Taiwan
Reviewed 18 October 2016

Novotel is an extremely old hotel, however, with its age, it is quite well kept. Some of the complaints I'd have is the thinness of the wall. The walls were literally paper thin that you could hear your neighbors chit chat. Additionally, the elevator was tricky to use when trying to push to your floor. However, the hotel staff were...

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Helpful?
Thank morganyyang

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Staying in Consolacao

Neighbourhood Profile
Consolacao
Consolação lies between the old historical centre of the city and busy Paulista Avenue. It’s surrounded by the fancy Higienópolis neighbourhood, which makes it a very diverse place. The nightlife along Augusta Street offers visitors a variety of options to dine, dance and be entertained. Roosevelt Square, Consolação's main meeting point, is surrounded by fringe theaters and has become a popular skateboarding area. Right across the street from the square is the elevated highway known as “Minhocão.” Though it is busy with car traffic all week, it shuts down every weekend and becomes a leisure spot right in the middle of the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 

Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Address: Rua Martins Fontes 71, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Region: Brazil > State of Sao Paulo > Sao Paulo > Consolacao
Price Range: ₹ 4,412 - ₹ 8,022 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Sao Paulo Jaragua Convention 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil
Hotel Style:
#12 Family Hotel in Sao Paulo
#14 Green Hotel in Sao Paulo
#15 Romantic Hotel in Sao Paulo
#20 Luxury Hotel in Sao Paulo
#22 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Sao Paulo Jaragua Convention staff and other travellers.
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Questions? Get answers from Hotel Novotel Sao Paulo Jaragua Convention staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing the main street”
 of 5 bubbles DFM66, 6 Aug 2016 | Read review
“Higher floor for view.”
 of 5 bubbles TCDenver, 7 Jul 2016 | Read review
“Prefer rooms on higher floors to avoid road - traffic noise”
 of 5 bubbles Yogaprasad, 6 Jun 2016 | Read review
“Upper floor in back of hotel away from the street is recommended.”
 of 5 bubbles FitDude, 30 May 2016 | Read review
“it's fairly ok - but if you have other options rather go for those!”
 of 5 bubbles JUW65, 19 May 2016 | Read review
5 of 5