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Grand Hyatt Sao Paulo

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Grand Hyatt Sao Paulo
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2,898 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Sao Paulo
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Showing 829: English reviews
los angeles, United States
Reviewed 30 July 2015

very clean and excptional service. concierge, room cleaning is phenomenal, room service, business office, meals.....extremely courteous....quiet hotel....great hotel for those attending business meetings in Sao Paulo

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mohdhar H
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us and other TripAdvisor travelers. I was very pleased to read that our service, accommodations and restaurants were to your liking. Our team and I hope to welcome you back very soon. Michael Stephens, General Manager

Reviewed 23 July 2015

The hotel is in a "newer" area of Sao Paulo. They have a great pool that also offers towel, cocktail and bring food out to the pool for you if you desire. The service is fantastic, great amenities and they have a great gym too. The Amanary spa, offers great treatments especially the massages.

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Helpful?
Thank Alexis H
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Alexis, Thank you for your review. I was pleased to read that our pool area and pool services were memorable to your stay. Thank you for your recomendations about our Fitness Center and the Amanary Spa. I hope to welcome you back very soon. Michael Stephens – General Manager

New York, United States
Reviewed 20 July 2015

This hotel is in a somewhat inconvenient area if you want to explore SP on foot and it is a little sterile in that global five star way, but it's just a pleasure to stay here. The staff are wonderful, the room is very comfortable, light, luxurious, the swimming pool is really nice, beautifully designed. The gym is small but...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jonathan D
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jonathan, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us and that our service, accommodations and swimming poolwere to your liking. We are located in one of the most growing business areas of the city, within 5 minutes walking distance from two of the largest shopping centers in São Paulo...

Paris, France
Reviewed 16 July 2015 via mobile

A very enjoyable experience. Rooms are fitted to a high standard albeit the TV did not work. Staff very helpful and attentive. As the hotel is used by foreign business travellers, it would be good to have 24hr coffee/snacks available in Lobby either for those who are jet lagged or have to leave before breakfast. That being said, a great...

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Helpful?
Thank dfindla
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind comments regarding your last stay. I was pleased to read that our service and accommodations were to your liking. Please allow me to apologize for your experience with the TV; I would appreciate it if you could please send more details about your experience to info@hyatt.com.br so that we can discuss the issue...

Reviewed 7 July 2015

Very clean, very comfortable rooms. Nice breakfast and bar area. Very large, well-planned bathrooms and great beds. Two malls next door and a few great BBQ places very close-by. The Grand Hyatt is approximately 40 minutes from the airport (GRU) but can run longer during the weekdays because of heavy traffic. I made it in 35 minutes because it was...

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1Thank TravelJeff69
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing with us your review. I was pleased to read that you enjoyed our accommodations, breakfast and location. I hope to welcome you back very soon on your next visit to São Paulo. Michael Stephens, General Manager

London, United Kingdom
Reviewed 6 July 2015

I stayed here for 3 nights whilst on business, this is not a vacation hotel, its not in a great area but ideal for business, plus most of the guests seemed to be on business. You pull up to the hotel, lots of space for taxis and cars with very helpful staff if you need a taxi. The checking area...

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Helpful?
1Thank keegan d
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your comments with us. I was pleased to read that our accommodations, service and location were to your liking. Please allow me to apologize regarding your experience at our restaurants, I would be thankful if you could send more details about your dinner to the email info@hyatt.com.br so that we can discuss the issues...

Reviewed 5 July 2015

This hotel is a very nice hotel with incredible staff who speak very good English. The nearby river is not for a nice walk as discussed by Trip Advisor. There really is nothing to see as a tourist but for a relaxng stay on your trip this is a great choice. I am sure it is mostly for business people.

Review collected in partnership with Hyatt Hotels
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Thank Matt G
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing with us your review. I was pleased to read that our service was memorable to your stay. We are located in one of the most modern and sophisticated areas of São Paulo, a next two Shopping Centers (5 minutes walk) and entertainment options, like theaters and concert halls . Our Concierge will be happy...

River Vale
Reviewed 3 July 2015

We have stayed in many hotels around the world - but we have NEVER had a better experience than during out recent visit to the Grand Hyatt Sao Paulo! The hotel itself is simply beautiful - modern, comfortable, inspiring public spaces and rooms - and the dining (Grand Club and Japanese restaurant - Kinu) was excellent. But what really sets...

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1Thank Paul D
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind review. I was pleased to read that you consider us the best hotel in São Paulo. Your comments were received with great satisfaction as they confirm our commitment to providing authentic hospitality and to making a difference in the lives of those we touch every day. I was pleased to read that our...

Reviewed 1 July 2015

I liked this hotel a lot, I stayed there 19 days and all the time I felt like home. Most of the staff is very professional, friendly and helpful. Breakfest service was awesome, quality of food very good. Also, Kinu restaurant has great service and food. Spa, pools, fitness rooms - all great and clean. I'm looking forward to coming...

Review collected in partnership with Hyatt Hotels
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Thank robertmrp260
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for you review. I was pleased to read that you had an excellent service experience and that our accommodations, Fitness Center and Amanary Spa were to your liking. I would also like to thank you forthe compliments about our restaurant Kinu and our breakfast. We look forward to welcoming you back again. Michael Stephens – General...

Braga, Portugal
Reviewed 30 June 2015

Grand Hyatt São Paulo Hotel is a real 5 star hotel, with high standards, great amenities, excellent food, and extraordinary conditions. Moreover it has a great, helpfull and kind staff. Finally, it is located in a safe neighborhood. I truly recommend this hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ana Margarida M
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Ana, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us and that our accommodations, restaurants, service and location were to your liking. We look forward to welcoming you back again soon. Michael Stephens – General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: ₹ 7,967 - ₹ 27,639 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hyatt Hotels Corporation and Hotels.com so you can book your Grand Hyatt Sao Paulo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
5 questions
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London, United Kingdom

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Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand View Room”
  • view
 of 5 bubbles 248fabianed, 12 Mar 2017 | Read review
“Noriega suite two thumbs up”
 of 5 bubbles Koreaninsingapore, 8 Feb 2017 | Read review
“High floors, and for the view I had choose 1,3,5,7 or 9.”
  • A view of Sao Paulo
 of 5 bubbles Zorzidad, 22 Jan 2017 | Read review
“Club Room worth it”
 of 5 bubbles HappyTravel888, 13 Nov 2016 | Read review
“Ask the staff. I'm pretty sure they will do the best for your staying.”
 of 5 bubbles , 9 Nov 2016 | Read review
5 of 5