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L'Hotel PortoBay Sao Paulo

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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978 Reviews from our TripAdvisor Community

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Showing 391: English reviews
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Center
Reviewed 7 April 2017

I had a wonderful stay at the Portobay. Very elegant atmposhere. PROs: it's not too big. it's homy. The room is large enough with fine Marble in the bathroom. Excellent breafast and internal restaurant. Kind service in all compartments. Nice location, out of Av. Paulista -therefore you avoid the direct contact with the traffic. CONs: the pool and the gym...

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Helpful?
Thank Hedin
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Hedin, Thank you for taking the time to write your review following your recent visit to us. We are glad to hear you had a pleasant stay and look forward to welcoming you back in the future. Kind regards, Alexandre Esnarriaga Front Desk Manager

Stockholm, Sweden
HOTEL’S FAVOURITE REVIEW
Reviewed 14 October 2016 via mobile

Excellent service, fantastic breakfast, great room and nice view from the room. The staff remembered my name "Donna Angelica", and I felt like home. Actually we spent more time at the hotel than expected just because we thought it was so nice.

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Thank AngelicaHellgren
About Hotel's Favourite Review
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Mrs. Hellgren , We were very grateful for your feedback and for choosing L'Hotel PortoBay. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Kind Regards, Alexandre Esnarriaga Front Desk Manager

Sydney, Australia
Reviewed 7 April 2017

A lovely boutique hotel with a European feel. Quite small, so this has some minuses with regard to facilities and service. It wasn't always easy to find someone to give assistance. Well-located just off the Avenida Paulista. More for leisure than business since the wifi was poor and there were minimal powerpoints for devices.

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Helpful?
Thank Beatrice478
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Beatrice478, It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels. Best regards, Alexandre Esnarriaga Gerente de Recepção

Edmonton, Canada
Reviewed 5 April 2017 via mobile

I wanted to give this hotel a great rating. The location is right off the Main Street. The breakfast was the best we had on our Brazilian trip. The wifi was free. It is a nice small hotel. I'm sure anyone who reads this next part will not believe this happened but I can't make this up. We came back...

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Helpful?
Thank Jesse A
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Jesse, I appreciate your comments and am sorry that we were not able to provide our usual standards of service during your stay. I am analysing your comments in detail together with the team to ensure that this does not happen again. We hope to see you again soon. Cordially, Alexandre Esnarriaga Front Desk Manager

Israel
Reviewed 22 March 2017 via mobile

Nice Hotel, situated well. The rooms are nicely decorated and spotless with nice crisp sheets and soft towels. The breakfast is good with wide variety of food and fruits. The rooms are well equipped with mini bar and safe. Staff are welcoming and helpful.

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Thank alonsegs
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear alonsegs, Thank you very much for your kind feedback after your stay at L'Hotel PortoBay São Paulo. We are delighted to read your positive review and hope to welcome you back soon. Best regards, Alexandre Esnarriaga Front Desk Manager

Annecy, France
Reviewed 16 March 2017

It really doesn't get much better than this! We loved this hotel. Firstly, it has a really good, but quiet, location, just off Avenida Paulista. The airport shuttle bus stops 50m away, just round the corner (outside the Maksoud Hotel) and there are two underground stations close by - Trianon/Masp and Brigadeiro (Green line 2). The room was lovely and...

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Helpful?
Thank Rln428
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Rln428, Thank you for taking the time to write this review. We are pleased to hear that you appreciated all our services, especially the breakfast offer, location and our friendly staff. We would be pleased to have you back at L'Hotel PortoBay São Paulo soon again. Best regards, Alexandre Esnarriaga Front Desk Manager

San Francisco
Reviewed 9 March 2017

always very knowledgable and helpful staff. They even provided in our room, without request, a surprise birthday cake for my wife. Very well situated hotel in central SP. Looking forward to our next visit to L'Hotel PortoBay.

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Helpful?
Thank bsmithSanFrancisco
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear bsmithSanFrancisco, Thank you for taking the time to write your review following your recent visit to us. We are glad to hear you had a pleasant stay and our surprise birthday cake was a big hit. I hope it is not too long before we have the privilege of welcoming you back. Kindest Regards, Alexandre Esnarriaga Front Desk Manager

Kuala Lumpur, Malaysia
Reviewed 6 March 2017

We started our Brazil trip in style! We stayed at the more than wonderful L’Hotel Porto Bay. After a quick check-in we were guided to our room and it was more than we could ask for after a long day and night of traveling. The first two days, we didn’t do anything except enjoying all the facilities the hotel has...

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Helpful?
Thank Ourtraveldreams
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Ourtraveldreams, Thank you for taking the time to write this review. We appreciate your kind words and hope you also enjoyed the rest of your trip in Brazil. It was a pleasure to have you as our guest! Once again, thank you very much for staying with us and we really look forward to welcoming you back to L’Hotel...

Panama
Reviewed 4 February 2017 via mobile

I stayed for a week in São Paulo and this hotel hosted me and my event, everything was perfect... the hotel is small which allow them taking car of all the details, is very quiet and the quality of sleep is very comfortable. Internet was very good and for free... Maybe the restaurant needs to include more options in the...

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Helpful?
Thank Jose Daniel P
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Jose Daniel, We very much appreciate your recommendation and are very pleased to hear that you had a perfect experience staying with us. Thank you for taking the time to share it on TripAdvisor and we hope you plan to return very soon. Best regards, Alexandre Esnarriaga Front Desk Manager

Isle of Lewis, United Kingdom
Reviewed 2 January 2017

This hotel is very clean and comfortable. Comfortable bed and a great shower. The staff were all very friendly and helpful. Breakfast was brilliant. The location is really great just a very short walk from Avenue Paulista. There is a fabulous park close to the hotel just off Ave. Paulista which is well worth exploring.

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Helpful?
Thank Mairi
LHPB_SP_Management, Gerente de recepção at L'Hotel PortoBay Sao Paulo, responded to this review

Dear Mairi, Thank you for choosing our hotel for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest! We hope to welcome you back to L’Hotel PortoBay in...

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04/06/2017 05/06/2017
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Staying in Bela Vista

Neighbourhood Profile
Bela Vista
Known for its Italian cantinas, Bela Vista is the place to go for great pasta. Also called “Bixiga”, the area is an important cultural part of the city, with the bohemian and the religious costumes of its inhabitants on full display. In August, the large Nossa Senhora Achiropita party fills the streets with a variety of Italian food and music. You can experience the liveliness of the neighbourhood walking through the antiquities fair at Dom Orione Square or visiting the “Brazilian Caminito”, a version of the Argentinian street complete with colorful buildings. Bela Vista is also home to the traditional samba school “Vai-Vai”. Buy a ticket to a rehearsal and get a taste of what Carnival is like.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The cosmopolitan city of São Paulo, the financial capital of Latin America, is the setting for the five star L' Hotel Porto Bay São Paulo. Situated on Alameda Campinas, 50 metres away from the corner of Avenida Paulista, and close to the best restaurants, bars, museums and stores selling the most emblematic brands in the world, L' Hotel Porto Bay São Paulo offers a central location without the bustle of the main avenue. Designed in a European style, the sophistication of this boutique hotel is perfectly complemented by high standards of service and comfort. Particular care has been taken with the quality of products and materials used in the hotel. Single pieces of Art can also be found, for example the presence of a Flemish tapestry woven in Brussels in the second half of the XVIth century bought at a Christie's auction in London. This 84 room boutique hotel has a restaurant, SPA, indoor pool, gym and offers a very personalised standard of service. Special occasions, weddings, shopping, art and culture... Special, personalised events designed to meets its guests' requirements. L'Hotel Porto Bay São Paulo offers free Wi-Fi throughout the whole hotel. ... more   less 

Additional Information about L'Hotel PortoBay Sao Paulo

Address: Alameda Campinas 266 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01404-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Price Range: ₹ 10,174 - ₹ 18,080 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — L'Hotel PortoBay Sao Paulo 5*
Number of rooms: 84
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Also Known As:
L'Hotel PortoBay Sao Paulo Brazil
Hotel Style:
#6 Spa Hotel in Sao Paulo
#6 Romantic Hotel in Sao Paulo
#8 Business Hotel in Sao Paulo
#8 Luxury Hotel in Sao Paulo
#10 Family Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from L'Hotel PortoBay Sao Paulo staff and other travellers.
12 questions
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Questions? Get answers from L'Hotel PortoBay Sao Paulo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on floor 5 and I never noticed any noise from A/C or other guests.”
Mairi, 2 Jan 2017 | Read review
“Room With balcony. Nice place to relax”
  • The balcony from room
  • The room from the balcony
carlosmp, 26 Dec 2016 | Read review
“Room 12 -- has an amazing terrace”
Westofcenter, 28 Oct 2016 | Read review
“There are rooms with baldonies, but they are on the first floor...it can get noisy and hot.”
kiaikiai, 24 Oct 2016 | Read review
“Retract the roof on the spa pool for great tanning!”
  • Lovely welcome to the room x
DrDanWest, 4 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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