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Mercure Sao Paulo JK

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391 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Sao Paulo JK
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Showing 31: English reviews
Rio de Janeiro, RJ
Reviewed 9 June 2015

Good - location near to the luxurious mall JK iguatemi as well as the famous Eataly restaurant. taxi stand is just walking distance. Early check in as early as 1100 hrs. Room is spacious. Various restaurants around the corner. Staff are helpful. Near to the CGH airport. Not so good - Metro station is far away. Climbing needed to enter...

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Helpful?
Thank leostud
Jussara M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence....

Rio de Janeiro, RJ
Reviewed 15 May 2015 via mobile

I chose this hotel relying on the MERCURE mark, but it was a HUGE HUGE mistake. The hotel was built in the late 70's or early 80's and the rooms - although clean and well kept - look exactly as they were on the opening night. It is like staying at an old aunt`s place - only that the aunt...

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Helpful?
1Thank Alvar0_l0
Erica M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Miami, Florida
Reviewed 9 May 2015

I was not expecting an outstanding experience, as this is a reasonably priced hotel, but I must say this was disappointing. Room was ok and clean but extremely noisy at night due to construction works performed just in front of the hotel. Staff is courteous but not really helpful; they do not seem to care much about your needs. They...

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Helpful?
1Thank jerome p
Erica M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Buenos Aires, Argentina
Reviewed 31 January 2015

Let's start with the good things! First of all the location is good. Hotel is short safe walk away from two malls, restaurants and bars. It is on a bit more quiet street and therefore should be rather quiet. Rooms are quite spacious, you have small kitchen, sleeping room and spacious toilet in addition to this there is a living...

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Helpful?
3Thank Ville K
Erica M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Rio de Janeiro, RJ
Reviewed 18 January 2015

Review collected in partnership with Accorhotels.com
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2Thank MonneratValle
Erica M, Gerente at Mercure Sao Paulo JK, responded to this review

Ponta Grossa
Reviewed 11 December 2014

The hotel is too old and the room was really dirty. The location is good, the breakfast is good, the gym is horrible and also the restaurant is too small. There is a construction in front of the hotel so the noise is terrible. The staff is friendly.

Review collected in partnership with Accorhotels.com
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1Thank Rúbia R
Erica M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London, United Kingdom
Reviewed 27 November 2014

I spent 3 nights here because the hotel I usually stay in Sao Paulo was full. Location is good, but currently surrounded by a demolished building construction site which inevitably is noisy. However, that's temporary. The staff is friendly, but does not speak English nor Spanish, only Portuguese. Not enough to actually understand you need an iron, directions to a...

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2Thank rahulh7
Erica M, Gerente at Mercure Sao Paulo JK, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure São Paulo Funchal. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please be...

Porto Alegre, RS
Reviewed 22 July 2014

Review collected in partnership with Accorhotels.com
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Thank kristo_vatef
Erica M, Gerente geral at Mercure Sao Paulo JK, responded to this review

Uk
Reviewed 11 February 2014

Review collected in partnership with Accorhotels.com
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Thank MarkMEnviro
Alisson F, Gerente de recepção at Mercure Sao Paulo JK, responded to this review

Porto Alegre - Brazil
Reviewed 20 November 2013

The main feature of this hotel is the location. Near Congonhas Airport and several places, including shoppings, restaurants, and so on. It is a regular hotel, clean, with a good breakfast. Room service acceptable but lacking quality. Rooms are spacious, with a living room and a bedroom, a small kitchen (microwave and coffee maker however no cutlery available), the bathroom...

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Helpful?
Thank Ladybug0506
Alisson F, Gerente de recepção at Mercure Sao Paulo JK, responded to this review
Google Translation

Prezada, Gostariamos de agradecer pelos comentários referente nosso hotel, as obras em fente ao hotel estão sendo finalizadas e o...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Mercure Sao Paulo JK has 78 apartments and leisure area with pool, fitness center, sauna and the restaurant Familia Castro. The hotel is located in Vila Olimpia neighborhood of which is one of the main commercial and financial centers of the City of São Paulo. The region is home to major companies and shopping malls JK Iguatemi and Vila Olimpia. In addition to the financial and commercial importance the neighborhood has several leisure options among them the people's park, several renowned restaurants and a bustling nightlife. ... more   less 

Additional Information about Mercure Sao Paulo JK

Address: Rua Funchal 111 | Vila Olimpia, Sao Paulo, State of Sao Paulo 04551-060, Brazil (Formerly Mercure Apartments Sao Paulo The Must)
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: ₹ 4,052 - ₹ 9,085 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sao Paulo JK 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Mercure Sao Paulo JK Brazil
Hotel Style:
#57 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo JK staff and other travellers.
1 question
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Questions? Get answers from Mercure Sao Paulo JK staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room to the back of the hotel (not facing Rua Funchal) and ask to be in a room with strong wi-fi connection.”
 of 5 bubbles IM_KP, 28 Jul 2015 | Read review
“5th floor rooms were spacious”
 of 5 bubbles Madhumitab2013, 16 Jun 2015 | Read review
“Early check in as early as 1100 hrs. Room is spacious.”
 of 5 bubbles leostud, 9 Jun 2015 | Read review
“The higher the better... although the lifts are not great and lead you to dark passages...”
 of 5 bubbles rahulh7, 27 Nov 2014 | Read review
“Stay at the back to be on the quieter side.”
 of 5 bubbles Ladybug0506, 20 Nov 2013 | Read review
5 of 5