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Mercure Sao Paulo Nortel

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#56 of 322 Hotels in Sao Paulo
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Mercure Sao Paulo Nortel
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515 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Reviewed 13 September 2016

The hotel has reasonable, spacious and poorly furnished rooms - it provides the essentials but lacks furnishings to make you feel at home. The internet is slow to say the least, and if you rely on being connected this is not the place to stay, but it has some basic connectivity, The hotel shines wit the breakfast buffet, which is...

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Helpful?
Thank Axel V
Lourdes C, Gerência at Mercure Sao Paulo Nortel, responded to this review

Dear Mr. Axel, Thank you for taking the time to share your feedback. We are sorry that your experience did not completelly meet your expectations. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Chicago, Illinois
Reviewed 8 May 2016

A good property and attentive staff. Kitchen was great and although I did not have any breakfast, the set up and smells were very nice. Dinner was excellent on 2 nights. My only complaint is in the booking inflexibility. I made a mistake and booked 4 nights when only needing 3. I chose the prepayment option to save money and...

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Helpful?
Thank johnk2468
Lourdes C, Management at Mercure Sao Paulo Nortel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

London, United Kingdom
Reviewed 13 April 2016

I like very much the Mercure Nortel, well located, close to bars & restaurants, easy way to wherever you may want to go in São Paulo. A very large and confortable room. Only a bit disapponted abou the wifi, it doesn´t work good enough. Also, I think the blury TV picture quality can be improoved.

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Helpful?
Thank Roberto S
Lourdes C, Gerência at Mercure Sao Paulo Nortel, responded to this review

Dear Roberto, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed 2 September 2015

Well located near Campo de Marte Airport, Anhembi, Expo Center Norte and Tiete Bus Station. Room has a nice size, good shower, free wifi internet. Breakfast is charged and expensive, parking charged too.

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Helpful?
Thank Mneto29
Lourdes C, Management at Mercure Sao Paulo Nortel, responded to this review

Dear guest, Thank you for your comments regarding your stay at Mercure SP Nortel. We hope to see you again on your next visit to the city. Sincerely,

Cobourg, Canada
Reviewed 19 June 2015

Stayed here during a 4 day convention held in Sao Paulo's Anhembi Convention Centre. The hotel shares an arrival traffic circle as well as a dining room and bar with the Aparthotel Adagio Sao Paulo Nortel. Security is assured. The room had a king sized bed, was newly renovated with modern amenities, very clean, with free WiFi, CNN in English...

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Helpful?
Thank Barry123013
Lourdes C, Management at Mercure Sao Paulo Nortel, responded to this review

Dear Barry, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Natal, Brazil
Reviewed 22 December 2014

Great Hotel. I highly recommend this hotel. The staff is very kind and polite. The rooms are clean, quite big and you they have all amenities I would need, such as wi fi, restaurant, a small kitchen in the room. The check in and check out were fast and easy.

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Helpful?
Thank Marco C
Lourdes C, Management at Mercure Sao Paulo Nortel, responded to this review

Dear Mr. Marco, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nortel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Austin, Texas
Reviewed 22 October 2014

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Helpful?
Thank fabiopin p
Lourdes C, Gerência at Mercure Sao Paulo Nortel, responded to this review

Rio De Janeiro, Brazil
Reviewed 12 June 2014

Good quality of service! From the front door to the rooms. Nice breakfast, lots of space in the room, fitness center and summing pool, what is amazing for young people and families with children. Perfect!

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Helpful?
Thank Bruno O
Giselle S, Assistente de Gerente at Mercure Sao Paulo Nortel, responded to this review
Google Translation

Prezado Membro do programa Tripadvisor, Agradecemos seus comentários gentis sobre sua experiência no Mercure SP Nortel. É uma alegria saber...

Riese Pio X, Italy
Reviewed 27 May 2014

I really enjoyed the few days spent at the Mercure Nortel. The room was fine and the food excellent! Very good the transfer for and to the exhibition. I would suggest to improve the knowledge of the English or Spanish for people working there to improve the communication and speed up check in and check out procedures.

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Helpful?
Thank Barbara C
Giselle S, Assistente de Gerência at Mercure Sao Paulo Nortel, responded to this review
Google Translation

Como é bom ler seu comentário! Realmente, seguimos com muito orgulho o padrão de nossa rede, mas também adicionamos o...

Santos, Brazil
Reviewed 15 May 2014

Excellent stay in the north of São Paulo. The rooms are cleans, big and functional. They have microwave, mini refrigerator, oven, plates, pan. There is a restaurant in hotel, but they also sell frozen food to you cook in the room. Very practice if you don´t want to spend too much money. The free wi-fi in the room is very...

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Helpful?
Thank AndreMiyabara
Giselle S, Assistente de gerente at Mercure Sao Paulo Nortel, responded to this review
Google Translation

É muito gratificante saber que pudemos atender às suas expectativas em relação aos serviços oferecidos pelo nosso hotel. Gostaríamos de...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Privileged location, in the North Zone entertainment area. Shuttle service available to Anhembi, Expo Center Norte and Shopping Center Norte, with it's many attractions. Close to Campo de Marte local airport and just 22 km from Sao Paulo International Airport (Cumbica, Guarulhos). ... more   less 

Additional Information about Mercure Sao Paulo Nortel

Address: Avenida Luiz Dumont Villares 400, Sao Paulo, State of Sao Paulo 02085-000, Brazil (Formerly Parthenon Nortel)
Region: Brazil > State of Sao Paulo > Sao Paulo > Santana
Price Range: ₹ 4,516 - ₹ 7,481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo Nortel 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Sao Paulo Nortel Brazil
Hotel Style:
#34 Romantic Hotel in Sao Paulo
#34 Business Hotel in Sao Paulo
#61 Family Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo Nortel staff and other travellers.
1 question
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Questions? Get answers from Mercure Sao Paulo Nortel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 1811 and liked it- it was not facing the busy street and was quite calm.”
 of 5 bubbles pawell2013, 12 Aug 2013 | Read review
“Do not use the laundry service unless you are a millionaire.”
 of 5 bubbles No7Agency, 4 Mar 2013 | Read review
“The double twin rooms in tower B (where the check-in counter is currently located) are bigger than tower A.”
 of 5 bubbles NinjaExpat, 12 Sep 2011 | Read review
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