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Mercure Sao Paulo Paulista

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#28 of 322 Hotels in Sao Paulo
Certificate of Excellence
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552 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Curitiba, Brazil
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

I'm used to stay in Accor Group Hotels so, there is always na standard in each of the hotels of this group. Not in this case. I stayed there in a old room with stains in the carpet and chair. This supposed to be an 3 stars hotel but 2 is more appropriate to it.

Helpful?
Thank Julio_Padilha
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Julio_Padilha Thank you for telling us about your experience at the Mercure Paulista. We apologize for not correspond your expectations, please let me introduce my most sincere apologies. At Mercure, seek to provide a high level of service to each of our customers; so your feedback is very important to us. Thank you again for sharing your experience and... More 

Juiz de Fora, MG
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is comfortable, new, and clean, and was conveniently located for what I required. Showers are well pressured and offer good temperature range. Spacious bathrooms. No windows in bathroom, only air exhaustion. I didn't get a nice view, even though my room was at a high floor. The phone in my room was disconnected, it was promptly fixed once... More 

Helpful?
Thank maria p
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and I hope to receive you again. Best regards, More 

Seoul, South Korea
1 review
Reviewed 3 weeks ago

The hotel offers the highest quality internet experience in my experience in Sao Paulo. The rooms are moderately sized with wired and wireless internet access. The location is also on Paulista street in the center of Sao Paulo and the staff is friendly.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Chulyoung H
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Chulyoung H Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards, More 

Rio de Janeiro, Brazil
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Well located, very close to a metro line (from there you can go almost everywhere in the city), quiet and Mercure's good paterns. Good price and all you can expect from an Accor hotel. Good breakfast as well!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sheila0904
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Guest Sheila0904 We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and I hope to receive you again. Best regards, More 

Nouakchott, Mauritania
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 weeks ago

I stayed at the weekend when I understand prices are normally lower in Sao Paulo, but I found it very good value. Mercure is not a luxury brand but everything works and room was comfortable. I arrived at 0900 after an overnight flight and was delighted to get access to my room immediately. Gave me a positive feeling from the... More 

Helpful?
Thank John_Conakry
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear John_Conakry Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards, More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 September 2016

I stayed at this hotel a week and Really enjoyed the area!! The hotel staff is fairly nice but the guys working out in the front don't speak and just stare!! Only a few staff speak english but that's enough to get you around!! I had a issue with my Air and Tv my entire stay but the staff always... More 

Helpful?
Thank kandy f
Rosilene W, Assistant Manager at Mercure Sao Paulo Paulista, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 September 2016

Ideal location for this hotel, just next to Paulista and nice restaurants. Easy to get there and park, nice large rooms and good breakfast. Bathroom and shower would be better with additional shampoo...

Review collected in partnership with Accorhotels.com

Helpful?
Thank LoicV130
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear LoicV130 Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards, More 

Plymouth, United Kingdom
Level Contributor
221 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 21 September 2016 via mobile

I did not book this hotel, and probably would not have selected it from a list, but I am quite happy my colleague in the local office has better knowledge than me! The rooms are quite large and have a really useful workbench layout with plenty of space - my travelling colleague and I had enough space to work together... More 

Helpful?
Thank Izvor
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Izvor We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards, . More 

Nairobi, Kenya
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2016

This was our first stop in Brazil. The got us a room that could accomodtae a family of 5 in this small business hotel. Anderson, at the frontdesk was a very helpful gentleman. The food at the restaurant is excellent and reasonably priced. This Hotel is on the street parallel to the Paulista avenue. Big up to Japhet!

Helpful?
Thank CheckInNGO
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Guest, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your experience, and I hope to receive you again. Sincerely, More 

Hamburg, Germany
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 August 2016

The hotel is located next to Paulista avenue with many shops and good restaurants in walking distance. Rooms are decent to good (if you get one with a balcony on the higher floors). Overall a decent choice and I'd come again.

Helpful?
Thank axgwl
Rosilene W, Gerente geral at Mercure Sao Paulo Paulista, responded to this review

Dear Axgwl We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards, More 

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Staying in Bela Vista

Neighbourhood Profile
Bela Vista
Known for its Italian cantinas, Bela Vista is the place to go for great pasta. Also called “Bixiga”, the area is an important cultural part of the city, with the bohemian and the religious costumes of its inhabitants on full display. In August, the large Nossa Senhora Achiropita party fills the streets with a variety of Italian food and music. You can experience the liveliness of the neighbourhood walking through the antiquities fair at Dom Orione Square or visiting the “Brazilian Caminito”, a version of the Argentinian street complete with colorful buildings. Bela Vista is also home to the traditional samba school “Vai-Vai”. Buy a ticket to a rehearsal and get a taste of what Carnival is like.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Hotel offering 154 rooms. The Mercure Sao Paulo Paulista hotel is located downtown close to the Paulista Avenue financial district. The hotel is 3 kilometres from the Historical Centre and 8 kilometres from Congonhas Airport.The hotel features a lobby bar and a restaurant. Additionally, the Mercure hotel offers a fitness centre and meeting rooms. ... more   less 

Additional Information about Mercure Sao Paulo Paulista

Address: Rua Sao Carlos do Pinhal 87, Sao Paulo, State of Sao Paulo 01333-001, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Price Range: ₹ 4,719 - ₹ 7,523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo Paulista 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Mercure Sao Paulo Paulista Hotel Sao Paulo
Mercure Sao Paulo Paulista Brazil
Hotel Style:
#44 Romantic Hotel in Sao Paulo
#52 Family Hotel in Sao Paulo
#70 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo Paulista staff and other travellers.
9 questions
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Victoria, Canada
over a year ago

See all questions (9)

Questions? Get answers from Mercure Sao Paulo Paulista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very small elevators!!”
 of 5 bubbles 366kandyf, 28 Sep 2016 | Read review
“3 minutes walk from the Paulista Avenue”
 of 5 bubbles CheckInNGO, 9 Sep 2016 | Read review
“Great location;”
 of 5 bubbles shaan0783, 9 Jul 2016 | Read review
“There are no real views. I was on the top floor and could see Paulista from my room”
 of 5 bubbles allanbowers, 25 May 2016 | Read review
“corner suites are large and have a nice balcony.”
 of 5 bubbles silviacQ6709JC, 31 Mar 2016 | Read review
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