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Novotel Sao Paulo Center Norte

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#32 of 322 Hotels in Sao Paulo
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Novotel Sao Paulo Center Norte
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1,260 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Reviewed 5 days ago NEW

This hotel is well located for Expo Center so if you are in town for a convention this is probably your best bet. If not then you are outside of the city. This is the ONLY business hotel in the world that only Owns 4 irons. for more than 300 rooms , so if you need an iron please request...

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Helpful?
Thank Aitzi M
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences. Your comments and suggestions will be shared will our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Colombo, Sri Lanka
Reviewed 1 week ago via mobile

It's good hotel. Good breakfast. Next to a shopping mall. There is a shuttle from the hotel to the mall. Closer to the airport. But if you have to go to the city. This is not the hotel. It's a waist of time so much of traffic

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Helpful?
Thank Kumi08
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Buenos Aires, Argentina
Reviewed 1 week ago

Very good hotel maintainig the Novetel style of quality. The service of the staff is excellent. This place is recommended for Conventions or if you need to stay in that area. The general envinroment is boring, everything is square and plain....the pool too and it is sorrounded of walls and a plastic ceiling. There is a Mall and supermarket in...

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Helpful?
1Thank Saxon120
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Cape Town
Reviewed 8 January 2017 via mobile

We were extremely happy with the excellent service we received at this hotel. After a poor experience with our hotel in Rio we were apprehensive when going to São Paulo. We were however pleasantly surprised! The staff spoke great English and were very knowledgeable in local attractions and modes of transport to get around the city - the hotel is...

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Helpful?
Thank indy_bushpig
Helio G, General Manager at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Rio de Janeiro, RJ
Reviewed 9 December 2016

I didn't expect such excellence in hospitality for that price! Best breakfast and cappuccino (in the bar), people are great! The room was big enough for 2 adults and 2 kids. One king size bed and 2 single beds.

Review collected in partnership with Novotel Hotels
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Helpful?
1Thank Flaviobrea
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Flavio, Thank you for sharing your hospitality experience. We have entertainment options for the family, such as the swimming pool, the fitness center and the Family Space, where children can play. We are very close to two subway stations: Carandiru and Portuguesa Tietê, from where it is possible to go to the Centre of Sao Paulo. We hope to...

Reviewed 15 November 2016 via mobile

Didn't like the hotel even though it is convenient close to the airport, and big shopping mall. It is not the cleanest hotel ever. Staff very helpful I just had one night. They are restaurants. Fitness club not bad but small.

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Helpful?
Thank porshm93
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences. Your comments and suggestions will be shared with our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Reviewed 5 November 2016

Stupid people at this hotel did not add my points. Absolute crap customer service. I have lost silver status thanks to them. NEVER USING THIS HOTEL AGAIN, as I only used as I was an accor member. Impossible to contact too.

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Helpful?
Thank Angus R
Helio G, Gerente geral at Novotel Sao Paulo Center Norte, responded to this review

Dear Angus, We verified that you stayed with us in the period from 04 to 07/10 and that your reservation was made through Gullivers, so it is not eligible to score because it is an OTA (outside travel agency). Please, let us know your email adress, than we can send you the LCAH Policies, where you can check our information...

Reviewed 22 October 2016 via mobile

I stayed at this hotel to participate in a trade show at the hotel. It is close by to the expo center and right across from the Center Norte mall. However, the area is not very nice and I would definitely not stay here unless participating in an event. The rooms are average and showing wear. However, they were spacious...

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Helpful?
Thank Brett C
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We are sorry about the inconveniences of the power. Your comments and suggestions will be shared with our staff. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Reviewed 20 October 2016 via mobile

It's a nice hotel close to a mall, easy to get to and to get out of town. Not fancy, but clean and wide. It has several options for company events and staff is kind. For this second time I stayed here, seemed like I could get a better room for the same fare in other places.

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Helpful?
Thank Jose L
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Jose, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager

Reviewed 7 October 2016 via mobile

The only reason someone would stay here is to participate at a trade show at the nearby Expo Center Norte or some other business event. The hotel is NOT in one of the nice areas of São Paulo but it's close and convenient to the expo center and they run shuttle busses. My point is, the hotel must cater to...

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Helpful?
Thank Stephen G
Helio G, Gerente at Novotel Sao Paulo Center Norte, responded to this review

Dear Mr.Stephen G, We are really sorry as we could not reach all your expectation. We are always working about how to improve in order to serve our Guests always with the best that we can do and offer, according to our standard for the Novotel brand in Brazil. Thank you very much to be informing us about it. Concerning...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Part of complex that includes Center Norte Shopping, Lar Center Shopping and Expo Center Norte convention center, Novotel Sao Paulo Center Norte it is also located near from Anhembi convention center. ... more   less 

Additional Information about Novotel Sao Paulo Center Norte

Address: Avenida Zaki Narchi 500 | Vila Guilherme, Sao Paulo, State of Sao Paulo 02029-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: ₹ 4,628 - ₹ 9,525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sao Paulo Center Norte 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
Novotel Sao Paulo Center Norte Hotel Sao Paulo
Sao Paulo Novotel
Novotel Sao Paulo Center Norte Brazil
Hotel Style:
#14 Green Hotel in Sao Paulo
#19 Family Hotel in Sao Paulo
#20 Luxury Hotel in Sao Paulo
#25 Business Hotel in Sao Paulo
#25 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sao Paulo Center Norte staff and other travellers.
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Questions? Get answers from Novotel Sao Paulo Center Norte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ther are 3 towers, asw for a room in Tower 1 or 3 looking outside”
 of 5 bubbles Saxon120, 13 Feb 2017 | Read review
“Ask for a suite upgrade in the weekends! It's courtesy...”
 of 5 bubbles Flaviobrea, 8 Dec 2016 | Read review
“Choose higher floors”
 of 5 bubbles danmN9699LB, 24 Jun 2016 | Read review
“preferably look for another hotel”
 of 5 bubbles sachin_kamat, 13 Sep 2015 | Read review
“Insist on non smoking and no soccer teams nearby”
 of 5 bubbles NoelA_12, 14 Jun 2015 | Read review
5 of 5