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Hotel Mercure Santo Andre

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Traveller (69)
Room & Suite (50)
Dining (11)
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Overview
  • Excellent36%
  • Very good48%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(4 reviews)
“great hotel”(2 reviews)
“park”(5 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (448)
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49 results
Traveller rating
14
21
11
0
3
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LanguageEnglish
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14
21
11
0
3
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1 - 5 of 49 reviews
Reviewed 1 week ago

The hotel is very organized, it is placed in a good location, the only problem I constantly have is when my wife needs to use the hair dryer, the one who is fixed on the bathroom wall is not a good equipment, she always have...More

Review collected in partnership with Accorhotels.com
Thank Antony B
Response from Patricia X, Gerente de recepção at Hotel Mercure Santo AndreResponded 5 days ago

Hello Antony, It is always a pleasure to receive opinion from our guests, next time you stay with us, we can borrow our portable hair dryer on the front desk you can just dial 9 to ask it. We really appreciate your comments on this...More

Reviewed 7 February 2018

Excellent! Nice place to stay with no hassles - effortless, and breakfast was excellent in terms of selection! staff not well versed in English but hey tits Brazil, and we worked it out perfectly! taxis available as well as Uber with friendly peopleMore

Review collected in partnership with Accorhotels.com
Thank 197Walter
Response from Patricia X, Gerente de recepção at Hotel Mercure Santo AndreResponded 8 February 2018

Dear Walter, Thank you very much for sharing your comments, and your stay with us, we are working very hard to improve our services, this is a motivation to our team, and make sure that we will share with all hotel team. We hope to...More

Reviewed 11 December 2017

Very good room, where the appropriate acoustic insulation and the confortable bed give you a nice sleep. The service is also very good, with special attention to the front desk and the breakfast service.

Review collected in partnership with Accorhotels.com
Thank claudio_lapa
Response from Patricia X, Gerente de recepção at Hotel Mercure Santo AndreResponded 14 December 2017

Hello Claudio Lapa, We really appreciate your comments on this web site, we hope to see you very soon, and we wish you a merry Christmas and a Happy New year! Regards, Evandro de Andrade Front Desk Coord. Mercure Santo André

Reviewed 29 October 2017

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Review collected in partnership with Mercure Hotels
Response from Patricia X, Gerente de recepção at Hotel Mercure Santo AndreResponded 31 October 2017

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Reviewed 16 August 2017 via mobile

Very good location for visiting several clients in automotive industry. The breakfast is good, wifi is reliable, staff is friendly and attentive, beds are comfortable. I would stay here again when in this area.

Thank Bill C
Response from Patricia X, Gerente de recepção at Hotel Mercure Santo AndreResponded 18 August 2017

Hello Dear Bill, Thank you very much, we really appreciate your comment on this site, we hope you always come to stay in our hotel, you will be always welcome. Best Regards, Evandro de Andrade Front Desk Coord. Mercure Santo André

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Conference Facilities
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 63 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 63 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (69)
Room & Suite (50)
Dining (11)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
kujinkeat
30 April 2015|
Answer
Response from kujinkeat |
Please do let me know the Price (US dollar) for total of 5 adults with 5 pieces of luggage.
0
Votes
DarcyLynnD
17 September 2014|
AnswerShow all 2 answers
Response from Patricia X | Property representative |
Dear lynn, Thank You for your question. The Mercure Santo André doesn't have pool. Best Regards, Alexandre Preto General Manager
0
Votes
Room Tips
"Do not stay there"
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"Even number rooms for the away from the street backside facing the park."
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"There is a good mall across the street and a nice park next door."
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"Try to get a room on the ends of a floor and facing the park not the street to reduce the noise."
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