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Pullman SP Guarulhos Airport

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Pullman SP Guarulhos Airport
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860 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman SP Guarulhos Airport
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Showing 275: English reviews
Midhurst, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 29 September 2016

The room was spacious with a well-appointed bathroom. It was of the standard type for such hotels and included a TV, mini-bar, free bottled water etc. I arrived late after a 12 hour journey from the Amazon. I found room service food inadequate and poorly presented in a cardboard box. Excellent selection of food for breakfast.

Helpful?
Thank Serenade
Mariana L, Gerente geral at Pullman SP Guarulhos Airport, responded to this review

Dear guest, Thank you for sharing your feedback about your stay at Pullman São Paulo Guarulhos Airport. Your satisfaction is the best reward for all of us who works everyday to provide you with an impeccable service. The cardboard box that you mentioned is our visual brand identity of our restaurant. But we will insert in your profile if you... More 

Paris, France
1 review
Reviewed 24 September 2016

I have request last Thursday evening (11pm) an extra cleaning of my bathroom. This one was done by Wesley. He do an excellent job in a minimum of time. Next time, if it's necessary I call this guy.... Hotel is excellent new lobby and new restaurant. Breakfast is very with very large chose in the buffet

Helpful?
Thank Jacques C
Mariana L, Gerente de relações com clientes at Pullman SP Guarulhos Airport, responded to this review

Dear Mr. Jacques, Thank you for all the kind words about Wesley. We are very happy for him and for all service he made it. We are very glad you enjoyed your stay with us. Thank you again for sharing your thoughts, and we hope see you soon. Best regards, Mariana Lobo Customer Experience Pullman São Paulo Guarulhos Airport More 

Gloucester, United Kingdom
Level Contributor
172 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 21 September 2016

I'd booked the hotel and breakfast as a sale deal directly from the website so always best to check the offers before booking. Had a great deal, thanks! We arrived early morning on a flight from Heathrow and stayed here for the night as we were flying to Cuiaba the following day. The shuttle bus is just to the left... More 

Helpful?
Thank 49Pam
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear Ms. Pam, It has been a pleasure to welcome you and Mr. Bryant at Pullman São Paulo Guarulhos Airport! Thank you very much for all your gentle compliments regarding every detail of your experience. It is great that our landscape has been a bonus. We really do have a privileged view, specially when the sun sets! You and Mr.... More 

London, United Kingdom
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 September 2016

Had a wonderful recent stay at Pullman GRU. After a very warm welcome at the front desk was assigned a comfortable room. The hotel has a great lobby, bar and restaurant area. The room itself was spacious and I enjoyed good sleep quality. I reported faulty AC but unfortunately this was not resolved although I was offered a room change.... More 

Helpful?
Thank matthewa330
Rio de Janeiro, RJ
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 September 2016 via mobile

I stayed here for a couple of weeks on a work assignment. This is a great 5 star-hotel pretty close to the airport. As such, expect a fast shuttle to and fro the airport, great rooms, awesome gym and good breakfast. Now the cons: the hotel is located in the actual airport area, so the only thing youre close to... More 

Helpful?
1 Thank Rafael331
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 September 2016 via mobile

In the airport, they did a mistake wirh our flight. So to wait they paid a room to wait all day. We ate in the morning and lunch, we stayed in the swimmingpool. It was fantastic to wait there. Very clean. The staff so pleasent. The room it was nice. And the hotel very calm and good services.

Helpful?
Thank Merce M
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear Ms. Merce, We are more than glad to hear your kind words! Thank you for sharing your great experience and recommendation. Our Connectors felt recognized and accomplished by acknowledging your positive comments. This is the reflection of the satisfaction that we aim to provide to all of our guests in every stay! We hope your next stay happen soon!... More 

London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016

Rooms are basic, bathroom is old and outdated (toilet takes a long time to flush, poor shower head - giving uneven water pressure in the shower). Choice of food in the executive lounge is poor by comparison. Beds were comfortable though and it was close to the airport which was my main concern as I had a very early flight.

Review collected in partnership with Accorhotels.com

Helpful?
Thank lewisms
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear Mr. Lewis, Thank you for dedicating a moment to share your observations. We sincerely apologize for any inconvenience caused. We are working with continuity on the improvement of our services. Our room facilities, as well as the Executive Lounge and pool area are also in process of update modifications. Our goal is to evolve our services and facilities together... More 

Turkey
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 August 2016 via mobile

It is a great hotel if you have less than 24 hours to stay in the city. We had around 18 hours to stay in the city. The rooms are not very nice , the furniture is kind of old and the carpets inside the room was a bit dirty but the room is spacious. The heat in the rooms... More 

Helpful?
Thank gozdesenel
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear guest, Thank you for dedicating a moment to share the considerations about your stay. We sincerely appreciate all of your observations. Taking advantage of this opportunity, we would like to announce you that our Rooms and Executive Lounge will go through a renovation process, starting this month. Our intention is to enhance the Pullman experience of our guests, providing... More 

Avondale, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 August 2016

I spent the better part of a week on business at the Pullman and was genuinely impressed with the service level of the staff and the attention to detail in all my experiences. Even though the rooms are a bit old and dated, they were very clean and everything worked properly and as it should. If there was one thing... More 

Helpful?
Thank Keith N
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear Mr. Keith, We are delighted to receive your kind compliments! It is wonderful to have your recognition for the professionalism and friendliness of our Connectors. Thank you for your gentleness. This is the reflection of the satisfaction that we strive to provide to our guests in every stay. It is good to acknowledge your excitement with the news of... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 15 August 2016 via mobile

Stayed here for 3 days. Buffet is great, they have Japanese corner and steak corner for lunch. Rooms are okay, quite big compare to other Pullman hotels I've seen. Huge lobby with really nice interior! All okay except for the reception's service. I got sick during my stay (not hotel's fault) but I asked to bring me hot water so... More 

Helpful?
Thank Cyliz R
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear Ms. Cyliz, Thank you for sharing your evaluation on TripAdvisor. We apologize for the inconveniences occurred in your stay. We are working to arrange all the actions needed to prevent any similar incidents. We are highly committed with the quality of our services and will always defend our guests satisfaction by working continuously in our development. We look forward... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel is located adjacent to the Sao Paulo International Airport and is only 30 minutes from the capital's financial center, making it an excellent choice for executives traveling for business meetings, events and conferences. The hotel's luxurious guest rooms offer a comfortable and sophisticated atmosphere for relaxing after a long day of work. There are 14 meeting and special event rooms, accommodating up to 1200 guests for a wide variety of events. ... more   less 

Additional Information about Pullman SP Guarulhos Airport

Address: Rodovia Helio Smidt | Acesso Base Aerea Cumbica, Guarulhos, State of Sao Paulo 07190-100, Brazil (Formerly Hotel Caesar SP Int. Airport)
Region: Brazil > State of Sao Paulo > Guarulhos
Price Range: ₹ 9,048 - ₹ 11,584 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman SP Guarulhos Airport 4.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Caesar Park/Caesar Business Sao Paulo International Airport Hotel Guarulhos
Caesar Park Hotel Sao Paulo
Pullman SP Guarulhos Airport Sao Paulo
Hotel Style:
#2 Business Hotel in Guarulhos
#2 Family Hotel in Guarulhos
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Questions & Answers

Here's what travellers have asked, with answers from Pullman SP Guarulhos Airport staff and other travellers.
11 questions
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Questions? Get answers from Pullman SP Guarulhos Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Normally I would say the higher the better but I would check if the building work on the upper floors has been completed.”
 of 5 bubbles richardcjarman, 28 Oct 2016 | Read review
“All standard in a high rise building”
 of 5 bubbles Serenade, 28 Sep 2016 | Read review
“Best views are facing the front of the hotel.”
 of 5 bubbles Keith7263, 30 Aug 2016 | Read review
“Skip the breakfast in the Executive Lounge and eat in the restaurant.”
 of 5 bubbles Saskwatches, 14 Apr 2016 | Read review
“stay on a higher floor as its not far off the highway”
 of 5 bubbles Tharma21, 30 Jan 2016 | Read review
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