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Pullman Sao Paulo Guarulhos Airport

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Pullman Sao Paulo Guarulhos Airport
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871 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Sao Paulo, SP
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Giselle12
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Mumbai (Bombay), India
Reviewed 2 weeks ago

Stayed one night in the hotel. There is a pick up bus service every 30 minutes from hotel from Sao Paulo airport. neat and clean room, but hotel is far away from city. Good enough for lay over for a night.

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Helpful?
Thank dharmarajan_v
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Mr. Dharmarajan, Thanks for leaving a review. You're right, we are really close to São Paulo International Airport (GRU), we provide free shuttle service, but it takes around 35-40 minutes to São Paulo downtown... Well, sometimes you take more than this to go from one neighborhood to another inside São Paulo city. And here you forget about noise and...

Reviewed 11 December 2016 via mobile

We tried to order just a "burger". But Unpatient and disrespectful staff didnt get my order to the lounge.! Everyone says different rules, rules , rules. But you have to know that the rules are customers needs!

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Helpful?
Thank Mert A
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Mr. Mert, Thank you for dedicating a moment to share your impressions about your stay in our Hotel. We are sorry about the unsatisfactory experience you had at the Crew Lounge. There was a confusion on the menu on that occasion, but we reoriented our teams on how the service must be there. We hope your experience meet your...

Thornham, United Kingdom
Reviewed 29 November 2016 via mobile

Best placed hotel to Garulhos airport, with a shuttle bus service. Taxi costs about 30 reals. Renovated large lobby and bar area is very comfortable. Relaxing atmosphere . Staff very helpful.Good buffet breakfast.

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Helpful?
Thank jjw1945
Guilherme C, Customer Experiece at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Guest, Thank you for your compliments on our location and service. We appreciate your positive comment about the breakfast at our Base Bistro & Bar. It's good to know you had a relaxing time. We hope you can visit us again soon. Feel Welcome. Guilherme Conigiero Customer Experience

Reviewed 28 November 2016 via mobile

My wife and I stayed here for one night before our fight out of Brazil to the USA. As our flight was at night we had the whole day at the hotel. Breakfast is beyond amazing and included, leave time to hang out there and graze slowly. We could not do late check-out due to the hotel being completely booked...

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Helpful?
Thank Lauren G
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Ms. Lauren, It was a big pleasure to welcome you and your wife. Cibele, Jacqueline and Daisy felt accomplished with your positive comments. The Pullman team strive everyday to provide guests gorgeous experiences. Your satisfaction and recognition are very motivating for us. We are happy you are willing to come back. Pullman looks forward to your next visit! Feel...

Jersey, United Kingdom
Reviewed 16 November 2016

A really good hotel to overnight. The nearest to the Airport (3.5k). There is a free shuttle that runs every 40 mins or less at busy times. Go out doors of airport onto roadway there are signs at each bus stop saying which hotel the stop is for. At terminal 2 it is the furthest on the right. The rooms...

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Helpful?
Thank TWISTON1
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Ms. and Mr. Twiston, Thank you for the attention sharing your Pullman experience. We are very glad you felt welcome and had pleasant moments with us. We appreciate your excellent comments about our Base Bistro & Restaurant and the example you gave of our passion for the guests (our team's concern with your lost item). Your satisfaction and recognition...

Saint Cloud, Florida
Reviewed 7 November 2016 via mobile

Perfect location if you have an early flight. Hotel has airport shuttle. Rooms kind of outdated but functional. Great staff. Pricy. Internet worked without flaws. Good tv channel variety. We didn't try the restaurant or any other services that they offer like Gym. Hope this helps.

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Helpful?
Thank MonteiroID
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Guest, Thank you for taking time to share your impressions about your stay with us. It's good to know that our facilities and services were suitable for you. Pullman works to provide travelers a relaxing moment. We hope your next stay will be as pleasant as the last one. Feel Welcome. Guilherme Conigiero Customer Experience

Ribeirao Preto, SP
Reviewed 2 November 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ruiflavio
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

St Ives, United Kingdom
Reviewed 29 October 2016 via mobile

I had a great stay at this hotel, the lady on reception was very helpful and gave us a complimentary room upgrade and discount vouchers for meals which was great as well. I would definitely recommend - the swimming pool was very nice as well.

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Helpful?
Thank Baza1976
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Baza, We appreciate the time you took to share your Pullman experience. Pullman is happy you felt welcome and enjoyed pleasant moments with our team. Our Connectors work every day to serve you with excellence. Pullman will be waiting for your next visit. It will be a pleasure to welcome you again. Feel Welcome. Guilherme Conigiero Customer Experience

Southend-on-Sea, United Kingdom
Reviewed 28 October 2016

I had booked and prepaid for an executive room with lounge access only to be told on arrival that the executive lounge was out of use because of building work. As I had prepaid I felt hard done by as I had paid a premium for an important facility that was not available. I expected some compensation and was very...

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Helpful?
Thank richardcjarman
Guilherme C, Customer Experience at Pullman Sao Paulo Guarulhos Airport, responded to this review

Dear Mr. Jarman, Thank you for dedicating a moment to share your impressions about your stay in our Hotel. We sincerely appreciate all your comments, as we are always working on services improvements. Please accept our apologies for the inconveniences caused by the floors renovation. We are working to provide you modern and vibrant rooms. Our Operating Committee is taking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel is located adjacent to the Sao Paulo International Airport and is only 30 minutes from the capital's financial center, making it an excellent choice for executives traveling for business meetings, events and conferences. The hotel's luxurious guest rooms offer a comfortable and sophisticated atmosphere for relaxing after a long day of work. There are 14 meeting and special event rooms, accommodating up to 1200 guests for a wide variety of events. ... more   less 

Additional Information about Pullman Sao Paulo Guarulhos Airport

Address: Rodovia Helio Smidt | Acesso Base Aerea Cumbica, Guarulhos, State of Sao Paulo 07190-100, Brazil (Formerly Hotel Caesar SP Int. Airport)
Region: Brazil > State of Sao Paulo > Guarulhos
Price Range: ₹ 9,964 - ₹ 14,605 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Sao Paulo Guarulhos Airport 4.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Caesar Park/Caesar Business Sao Paulo International Airport Hotel Guarulhos
Caesar Park Hotel Sao Paulo
Pullman Sao Paulo Guarulhos Airport
Hotel Style:
#2 Business Hotel in Guarulhos
#2 Family Hotel in Guarulhos
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Sao Paulo Guarulhos Airport staff and other travellers.
11 questions
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Questions? Get answers from Pullman Sao Paulo Guarulhos Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Normally I would say the higher the better but I would check if the building work on the upper floors has been completed.”
 of 5 bubbles richardcjarman, 28 Oct 2016 | Read review
“All standard in a high rise building”
 of 5 bubbles Serenade, 28 Sep 2016 | Read review
“Best views are facing the front of the hotel.”
 of 5 bubbles Keith7263, 30 Aug 2016 | Read review
“Skip the breakfast in the Executive Lounge and eat in the restaurant.”
 of 5 bubbles Saskwatches, 14 Apr 2016 | Read review
“stay on a higher floor as its not far off the highway”
 of 5 bubbles Tharma21, 30 Jan 2016 | Read review
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