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Mercure Guarulhos Aeroporto Hotel

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Traveller (270)
Room & Suite (116)
Dining (27)
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Overview
Rua Barao de Maua 450, Guarulhos, State of Sao Paulo 07012-040 Brazil See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Reviews (897)
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141 results
Traveller rating
28
64
35
11
3
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Time of year
LanguageEnglish
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28
64
35
11
3
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1 - 5 of 141 reviews
Reviewed 15 July 2018 via mobile

The hotel is ok, although worn out, dated. We were helped with our needs. The room was cold and they provided us antes air heater. Good! Next day: poor breakfast. Orange juice, the worst I've ever had. Just its color resembled Orange. Scrambled eggs, dry....More

Thank Hermann B
Response from Soeiro G, General Manager at Mercure Guarulhos Aeroporto HotelResponded 16 July 2018

Dear Mr Hermann, Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

Reviewed 5 July 2018

I stay at this hotel approximately once every month or two. I've been staying here for the last 5 years. The rooms are very basic, but they are always spotless and has a nice size to them. The staff has always been helpful and don't...More

Thank yipeetravel
Response from Soeiro G, General Manager at Mercure Guarulhos Aeroporto HotelResponded 16 July 2018

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 19 June 2018 via mobile

Great for an overnight between flights! Staff were friendly and efficient. Good response time when I emailed to confirm booking and quick check-in, and they let me check out a little later as my flight was in the afternoon. Room was great - clean, spacious...More

Thank glbtrttr24
Response from Giselle Z, Gerente geral at Mercure Guarulhos Aeroporto HotelResponded 21 June 2018

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 6 June 2018

I always stay at this hotel when I visit Sao Paulo. The staff are always very nice and the rooms are very clean. I had to extend my stay this last time because of the nationwide trucker strike and the staff couldn't have been more...More

Review collected in partnership with Accorhotels.com
Thank MarcoScherer
Response from Giselle Z, Gerente geral at Mercure Guarulhos Aeroporto HotelResponded 11 June 2018

Dear Mr. Scherer, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 17 May 2018

Stayed for one night before a flight out of GRU the next day. The hotel rooms are very spacious and well appointed. It was like a small 1 bedroom apartment with a kitchenette, separate sitting room and separate bedroom. The bed was nice and comfortable...More

Thank Simon F
Response from Giselle Z, Gerente geral at Mercure Guarulhos Aeroporto HotelResponded 21 May 2018

Dear Mr. Simon, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

View more reviews
About
Description
106 apartments. Located in the centre Guarulhos, 2 km from the shopping mall and the Bosque Maia botanic gardens. Only 10 km from the international airport and 20 km from the centre of Sao Paulo. Restaurant, ...More swimming pool,sauna, fitness centre and 14 meeting rooms. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Air Conditioning
Airport Transportation
Breakfast Available
Conference Facilities
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Best Value
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Best Value
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
106
Price range
US$ 44 - US$ 72 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
,
Mercure Guarulhos Aeroporto Hotel Sao Paulo
Location
Brazil > State of Sao Paulo > Guarulhos > City Center
Photos
Traveller (270)
Room & Suite (116)
Dining (27)
Pool & Beach (9)
Nearby
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Nearby AttractionsSee all 61 attractions in Guarulhos
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Questions & Answers
Ask a question
Mocampion
3 September 2018|
Answer
Response from Hermann B | Reviewed this property |
There was no coffee or tea machine, which is almost the rule in Brazil. The staff were more than kind and helpful, and maybe they could provide it, although I don't think they would be able.
1
Vote
Mocampion
3 September 2018|
Answer
Response from Paul B | Reviewed this property |
I would email the hotel direct and ask the question. Normally checkout is midday at latest. If you belong to LeClub they may extend it depending on availability. Also you need to inform the hotel you will not arrive until... More
1
Vote
Room Tips
"high floor"
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"The hotel is about 20 stories high"
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"Great view from the top floor"
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"High Floor for a better view!"
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