SHERATON PORTO ALEGRE HOTEL

4.0

Location

Cleanliness

Service

Value

Sheraton Porto Alegre Hotel is a contemporary hotel in Porto Alegre, Brazil offering easy access to Porto Alegre Public Market and São Pedro Theatre. We also place guests just 7 km from Estádio Beira-Rio stadium. Enjoy our ideal location and our great amenities, including Guestroins with Wi-Fi and mini refrigerators.

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Property amenities

Restaurant

Room Service

Fitness Centre with Gym / Workout Room

Pool

Free Internet

Spa

Banquet Room

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Indoor pool

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Paid Wifi

Sauna

Wheelchair Access

Room features

Air Conditioning

Family Rooms

Minibar

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Luxury

Safe

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:25% off at Sheraton

Hotel deals

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Contact

Rua Olavo Barreto Viana 18 Moinhos de Vento, Rio Grande do Sul, Porto Alegre, State of Rio Grande do Sul 90570-070 Brazil

Name/address in local language

Getting there

Salgado Filho Airport4 km

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Nearby restaurants

Urban Farmcy

6 minHealthy

Hamburgueria Le Grand Burger - La Classique

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Nearby attractions

Padre Chagas

4 minPoints of Interest & Landmarks

Moinhos Shopping

2 minSpeciality & Gift Shops

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820Reviews

438Photos

10Q+A

37Room tips

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Popular mentions

Good option for the city

The main benefit of the hotel is the location, really good in the middle of the best neighborhood. The rooms were large and nice, a/c worked fine, good bathrooms and daily water. The service was good and the gym was good (a bit weird, small and with personal trainers for outside…

Date of stay: December 2018

Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel

Responded 9 Jan 2019

Dear regular-traveller25, Thank you for choosing Sheraton Porto Alegre and for taking your time to leave your feedback on our page on TripAdvisor! Indeed, we are located in a privileged area of the city, providing our guests with easy access to every part of the city and with many facilities and points of interest around us, such as Parque Moinhos de Vento, the next door mall Moinhos Shopping and Rua Padre Chagas, a bohemian street with many bars and restaurants. We are happy you enjoyed the room you stayed in and our amenities and hope to welcome you back to our hotel soon! Have a wonderful day! Best regards, Francine Bassols Guest Service Supervisor

Location is top

Location is top and safe to walk around. Staff is all very nice and accommodating. Room is large and comfortable. Cannot flush toilet paper. Two free bottled waters a day and reliable internet. Small but functional gym. Wish there was coffee or tea in the room, you need to go…

Date of stay: December 2018

Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel

Responded 18 Dec 2018

Dear TJRTravel, Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to provide feedback on our services. Indeed, our location is one of our strongest suits - right in the heart of the city and with a good infrastructure in the surroundings, also near to one of our city's main parks. We are happy to hear you have enjoyed our complimentary bottled waters and Internet, as well as our gym. Unfortunately at this time we do not offer a kettle or coffeemaker, but you are always welcome to ask for a kettle - we do have them for our guests to borrow. And on your blue folder with the hotel information sheets, you can always find a voucher to enjoy a coffee at our Lobby Bar, which is usually replenished every day of your stay! We are happy to hear you enjoyed your stay with us and we look forward to giving you a warm welcome the next time you're in Porto Alegre! Best regards, Francine Bassols Guest Service Supervisor

A Safe place with good surroundings

Sheraton Porto Alegre is located in one of the upmarket areas (Moinhos de Vento) and you should stay here purely because of its proximity to a locality which is safe (tourists are usually warned to be very careful while in brazil). The Moinhos de Vento park is less than a 5…

Date of stay: October 2018

Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel

Responded 27 Oct 2018

Dear Mr. Kunal, good afternoon! Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to send in your feedback. We are happy to hear such positive comments about our facilities and hospitality. We pride ourselves in serving our customers the best way we can and are always ready to accommodate should you have any requests. We hope to have the opportunity of welcoming you back to our hotel very soon! Best regards, Francine Bassols Guest Service Supervisor

Quick stay was OK

Stayed here for one night on business. Still can not believe that tp cannot the flushed down the toliet. But am told this is typical in Brazil. Sorry I do it anyway. The room was clean, breakfast nice and all was working in my room. Would stay again.

Date of stay: October 2018

Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel

Responded 22 Oct 2018

Dear Mr. Tony, Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to provide us feedback regarding your stay as it helps us to improve our services. We are happy that you enjoyed your stay enough that you would stay with us again. However, your evaluation indicates that we have a lot of room for improvement. Therefore, in order to understand how we can elevate your experience the next time you return, I would like to leave my e-mail address so you can contact me directly to let us know details on how we can help you have a memorable experience on your next stay: vaniafrancine.bassols@sheraton.com We are at your disposal and hope to see you again soon! Best regards, Francine Bassols Guest Service Supervisor

Bit of luxury

Great location in restaurant and bar district. Upgrade well worth it as still very affordable. Good room size and very comfortable bed. Deborah at check in reception is outstanding. Excellent English and super efficient. Thank you!

Date of stay: September 2018

Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel

Responded 26 Sep 2018

Dear cluttersoz, Thank you for choosing Sheraton Porto Alegre Hotel and for your kind review! We are committed to delivering an exceptional experience and are always brainstorming creative ways to meet and hopefully exceed the expectations of our guests. We have shared your compliment with Deborah at the Front Desk as well as with Management. We hope to see you again at our property soon! Best regards, Francine Bassols Guest Service Supervisor

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Quanto cobram pela Internet?

A internet nos apartamentos é gratuita para hóspedes.

Gostaria de saber a voltagem do Hotel. Pois a ultima vez q estive hospedada lá, não tenho certeza, mas era 220. Embora Porto Alegre seja 110. Estou certa?

Prezado Hóspede, A voltagem geral de todo os aptos e dependencias do hotel é de 220v. Possuimos transformadores de potencia para melhor conforto de nossos hospedes disponiveis na recepção.

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O que é oferecido no serviço de spa? O serviço é oferecido tambem em datas especiais como Natal e dia das mães?

Boa tarde, Sra. Lucia! Nossa Academia, aberta ao público, tem personal trainers altamente qualificados e oferece serviço de massagem, saunas úmida e seca, e piscina. Através de agendamento, ligando para nosso hotel, a senhora poderá ser transferida diretamente para nossa academia, para obter mais informações. Os serviços também são oferecidos em datas especiais, sempre através de agendamentos, lembrando que nessas datas, os serviços sofrem alteração de horários disponíveis. Estamos à disposição! Atenciosamente, Francine Bassols Supervisora de Guest Service

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Todos os quartos têm banheira? Se não, qual categoria têm?

Nem todos, mas para saber quais têm deve-se entrar em contato com o hotel .

A internet é gratuita?

Boa tarde! Primeiramente gostaríamos de agradecer o interesse pelo Sheraton Porto Alegre Hotel. Em resposta a seu questionamento: o hotel dispõe de 2 planos de internet: o basic, disponível para todos os hóspedes sem custo, e o premium, com uma velocidade mais rápida com custo que deve ser aceito pelo hóspede na hora de conectar. O hóspede pode usar o plano que lhe for mais conveniente. Estamos a disposição para o que mais se fizer necessário. Atenciosamente, Departamento de Guest Service Sheraton Porto Alegre Hotel

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"Just take an average room, because going luxury does not bring you value for money"

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"Invest in a Club floor."

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"Best location in Porto Alegre."

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"Try to get a room on a higher floor because of all the hustle and bustle on the street below"

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"Use Swimming Pool & Free Breakfast"

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PRICE RANGE

US$ 105 - US$ 185 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

sheraton porto alegreporto alegre sheraton

LOCATION

BrazilState of Rio Grande do SulPorto AlegreMoinhos de Vento

NUMBER OF ROOMS

171

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Sheraton Porto Alegre Hotel

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