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Sheraton Porto Alegre Hotel

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Traveller (240)
360
Panoramas (6)
Dining (41)

About

Location
Cleanliness
Service
Value
Sheraton Porto Alegre Hotel is a contemporary hotel in Porto Alegre, Brazil offering easy access to Porto Alegre Public Market and São Pedro Theatre. We also place guests just 7 km from Estádio Beira-Rio stadium. Enjoy our ideal location and our great amenities, including Guestroins with Wi-Fi and mini refrigerators.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Sauna
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Safe
HOTEL CLASS
Hotel links
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Special Offer:25% off at Sheraton
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Location

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Contact
Rua Olavo Barreto Viana 18 Moinhos de Vento, Rio Grande do Sul, Porto Alegre, State of Rio Grande do Sul 90570-070 Brazil
Name/address in local language
Getting there
Salgado Filho Airport4 km
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820Reviews
438Photos
10Q+A
37Room tips
Traveller rating
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Popular mentions
The main benefit of the hotel is the location, really good in the middle of the best neighborhood. The rooms were large and nice, a/c worked fine, good bathrooms and daily water. The service was good and the gym was good (a bit weird, small and with personal trainers for outside
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 9 Jan 2019
Dear regular-traveller25, Thank you for choosing Sheraton Porto Alegre and for taking your time to leave your feedback on our page on TripAdvisor! Indeed, we are located in a privileged area of the city, providing our guests with easy access to every part of the city and with many facilities and points of interest around us, such as Parque Moinhos de Vento, the next door mall Moinhos Shopping and Rua Padre Chagas, a bohemian street with many bars and restaurants. We are happy you enjoyed the room you stayed in and our amenities and hope to welcome you back to our hotel soon! Have a wonderful day! Best regards, Francine Bassols Guest Service Supervisor
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Location is top and safe to walk around. Staff is all very nice and accommodating. Room is large and comfortable. Cannot flush toilet paper. Two free bottled waters a day and reliable internet. Small but functional gym. Wish there was coffee or tea in the room, you need to go
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 18 Dec 2018
Dear TJRTravel, Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to provide feedback on our services. Indeed, our location is one of our strongest suits - right in the heart of the city and with a good infrastructure in the surroundings, also near to one of our city's main parks. We are happy to hear you have enjoyed our complimentary bottled waters and Internet, as well as our gym. Unfortunately at this time we do not offer a kettle or coffeemaker, but you are always welcome to ask for a kettle - we do have them for our guests to borrow. And on your blue folder with the hotel information sheets, you can always find a voucher to enjoy a coffee at our Lobby Bar, which is usually replenished every day of your stay! We are happy to hear you enjoyed your stay with us and we look forward to giving you a warm welcome the next time you're in Porto Alegre! Best regards, Francine Bassols Guest Service Supervisor
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Sheraton Porto Alegre is located in one of the upmarket areas (Moinhos de Vento) and you should stay here purely because of its proximity to a locality which is safe (tourists are usually warned to be very careful while in brazil). The Moinhos de Vento park is less than a 5
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 27 Oct 2018
Dear Mr. Kunal, good afternoon! Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to send in your feedback. We are happy to hear such positive comments about our facilities and hospitality. We pride ourselves in serving our customers the best way we can and are always ready to accommodate should you have any requests. We hope to have the opportunity of welcoming you back to our hotel very soon! Best regards, Francine Bassols Guest Service Supervisor
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Stayed here for one night on business. Still can not believe that tp cannot the flushed down the toliet. But am told this is typical in Brazil. Sorry I do it anyway. The room was clean, breakfast nice and all was working in my room. Would stay again.
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 22 Oct 2018
Dear Mr. Tony, Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to provide us feedback regarding your stay as it helps us to improve our services. We are happy that you enjoyed your stay enough that you would stay with us again. However, your evaluation indicates that we have a lot of room for improvement. Therefore, in order to understand how we can elevate your experience the next time you return, I would like to leave my e-mail address so you can contact me directly to let us know details on how we can help you have a memorable experience on your next stay: vaniafrancine.bassols@sheraton.com We are at your disposal and hope to see you again soon! Best regards, Francine Bassols Guest Service Supervisor
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Great location in restaurant and bar district. Upgrade well worth it as still very affordable. Good room size and very comfortable bed. Deborah at check in reception is outstanding. Excellent English and super efficient. Thank you!
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 26 Sep 2018
Dear cluttersoz, Thank you for choosing Sheraton Porto Alegre Hotel and for your kind review! We are committed to delivering an exceptional experience and are always brainstorming creative ways to meet and hopefully exceed the expectations of our guests. We have shared your compliment with Deborah at the Front Desk as well as with Management. We hope to see you again at our property soon! Best regards, Francine Bassols Guest Service Supervisor
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12345629
A internet nos apartamentos é gratuita para hóspedes.
0 votes
Prezado Hóspede, A voltagem geral de todo os aptos e dependencias do hotel é de 220v. Possuimos transformadores de potencia para melhor conforto de nossos hospedes disponiveis na recepção.
0 votes
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Boa tarde, Sra. Lucia! Nossa Academia, aberta ao público, tem personal trainers altamente qualificados e oferece serviço de massagem, saunas úmida e seca, e piscina. Através de agendamento, ligando para nosso hotel, a senhora poderá ser transferida diretamente para nossa academia, para obter mais informações. Os serviços também são oferecidos em datas especiais, sempre através de agendamentos, lembrando que nessas datas, os serviços sofrem alteração de horários disponíveis. Estamos à disposição! Atenciosamente, Francine Bassols Supervisora de Guest Service
0 votes
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Nem todos, mas para saber quais têm deve-se entrar em contato com o hotel .
0 votes
A internet é gratuita?
Boa tarde! Primeiramente gostaríamos de agradecer o interesse pelo Sheraton Porto Alegre Hotel. Em resposta a seu questionamento: o hotel dispõe de 2 planos de internet: o basic, disponível para todos os hóspedes sem custo, e o premium, com uma velocidade mais rápida com custo que deve ser aceito pelo hóspede na hora de conectar. O hóspede pode usar o plano que lhe for mais conveniente. Estamos a disposição para o que mais se fizer necessário. Atenciosamente, Departamento de Guest Service Sheraton Porto Alegre Hotel
1 vote
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"Just take an average room, because going luxury does not bring you value for money"
"Invest in a Club floor."
"Best location in Porto Alegre."
"Try to get a room on a higher floor because of all the hustle and bustle on the street below"
"Use Swimming Pool & Free Breakfast"
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PRICE RANGE
US$ 105 - US$ 185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton porto alegreporto alegre sheraton
LOCATION
BrazilState of Rio Grande do SulPorto AlegreMoinhos de Vento
NUMBER OF ROOMS
171
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