We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Porto Alegre
Trips
Inbox
More
    Help Centre

    Sheraton Porto Alegre Hotel

    826 reviews
    #3 of 80 Hotels in Porto Alegre
    Visit hotel website
    Save
    Rua Olavo Barreto Viana 18 | Moinhos de Vento, Rio Grande do Sul, Porto Alegre, State of Rio Grande do Sul 90570-070, Brazil
    Visit hotel website
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Sheraton.com
    US$ 136
    View Deal
    Reserve now, pay at stay
    Booking.com
    US$ 137
    View Deal
    Free cancellation until 28/03
    Reserve now, pay at stay
    Otel.com
    US$ 137
    US$ 103
    View Deal
    SAVE US$ 34
    Free cancellation until 26/03
    TripAdvisorUS$ 136
    Hotels.com
    TravelocityUS$ 136
    View all 12 deals
    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Sheraton.com
    US$ 136
    Booking.com
    US$ 137
    Otel.com
    US$ 103
    TripAdvisor
    US$ 136
    Hotels.com
    Travelocity
    US$ 136
    Orbitz.com
    US$ 136
    Expedia.com
    US$ 136
    Priceline
    US$ 136
    Hotwire.com
    US$ 136
    ZenHotels.com
    US$ 112
    getaroom.com
    View all 12 deals
    Collapse deals
    Full view
    View all photos (490)490
    Traveller (242)
    360
    Panoramas (6)
    Room & Suite (186)

    About

    4.0
    Very good
    826 reviews
    Location
    Cleanliness
    Service
    Value
    Sheraton Porto Alegre Hotel is a contemporary hotel in Porto Alegre, Brazil offering easy access to Porto Alegre Public Market and São Pedro Theatre. We also place guests just 7 km from Estádio Beira-Rio stadium. Enjoy our ideal location and our great amenities, including Guestroins with Wi-Fi and mini refrigerators.
    Read more
    Full view
    Property amenities
    Restaurant
    Room service
    Fitness Centre with Gym / Workout Room
    Pool
    Free Internet
    Spa
    Banquet Room
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Heated pool
    Indoor pool
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Paid Wifi
    Sauna
    Wheelchair Access
    Show more
    Room features
    Air conditioning
    Minibar
    Family Rooms
    Non-smoking rooms
    Suites
    Good to know
    HOTEL STYLE
    Safe
    Business
    HOTEL CLASS
    Hotel links
    Visit hotel website
    Special Offer:Unlock Member Rates!
    Hotel deals

    Location

    Full view
    Contact
    Rua Olavo Barreto Viana 18 Moinhos de Vento, Rio Grande do Sul, Porto Alegre, State of Rio Grande do Sul 90570-070 Brazil
    Name/address in local language
    Getting there
    Salgado Filho Airport4 km
    See all nearby hotels
    Nearby restaurants
    Urban Farmcy
    6 minHealthy
    Hamburgueria Le Grand Burger - La Classique
    4 minFrench
    Torta de Sorvete
    5 min
    Daimu
    3 minJapanese
    See all nearby restaurants
    Nearby attractions
    Padre Chagas
    4 minPoints of Interest & Landmarks
    Parque Moinhos de Vento
    6 minParks
    Moinhos Shopping
    2 minSpeciality & Gift Shops
    Dublin Irish Pub
    3 minBars & Clubs
    See all nearby attractions
    826Reviews
    490Photos
    10Q+A
    37Room tips

    ReviewsSee all 10 questions

    50
    Write a review
    Traveller rating
    • 378
    • 327
    • 67
    • 35
    • 19
    Time of year
    Traveller type
    Language
      • More languages
    • Filter
    • English
    Popular mentions
    Great staff and hotel
    Everything was perfect except for breakfast other than that feom the staff being extremely polite and helpful to rooms being very clean and comfortable...nothing bad I can say about this place I hope they work on their breakfast and this hotel would be 5/5
    Read more
    Date of stay: March 2019
    Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
    Responded 3 days ago
    Dear alain911, Thank you for choosing Sheraton Porto Alegre and for the time you spent to give us some feedback about your stay. We are very happy to hear that you had a wonderful stay and that you enjoyed our rooms and our staff who is always ready to help! Your comments on breakfast have been directed to Management, so we can work with the restaurant staff in order to improve the quality of our services. We are at your disposal and hope to welcome you again to our hotel soon! Best regards, Francine Bassols Guest Service Supervisor
    Read more
    Good
    I have been there last week. Hotel is in the city center. Room big, clean and very comfortable. Nice also the gym center located at 22 floor. Breakfast nice. Room rate, €189 per night. Unfortunately Porto Alegre is not nice city...
    Read more
    Date of stay: March 2019
    Response from AlejandroI466, General Manager at Sheraton Porto Alegre Hotel
    Responded 1 week ago
    Dear Fabio, First of all, we’d like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destination in Porto Alegre and writing your review about your stay Your comments were transmitted to our associates. As we have a commitment to provide exceptional services to our guests, we are delighted to know we were able to arrange a personalized experience at our hotel we are very glad we met your expectations! We hope to welcome you to Porto Alegre soon! Best regards, Alejandro Irazábal General Manager Sheraton Porto Alegre Hotel
    Read more
    Best in Porto Alegre
    Always try to stay at the Sheraton when in town. The employees do a great job and the area of town is excellent with many restaurants within a block or two. Uber is very easy from here if you want to explore.
    Read more
    Date of stay: January 2019
    Response from AlejandroI466, General Manager at Sheraton Porto Alegre Hotel
    Responded 1 week ago
    Dear valued guest, First of all, we’d like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destination in Porto Alegre and writing your review about your stay Your comments were transmitted to our associates. As we have a commitment to provide exceptional services to our guests, we are delighted to know we were able to arrange a personalized experience at our hotel we are very glad we met your expectations! Please, feel free to share any other preferences or comments so we can make your upcoming stay even better! We hope to welcome you to Porto Alegre soon! Best regards, Alejandro Irazábal General Manager Sheraton Porto Alegre Hotel
    Read more
    Good option for the city
    The main benefit of the hotel is the location, really good in the middle of the best neighborhood. The rooms were large and nice, a/c worked fine, good bathrooms and daily water. The service was good and the gym was good (a bit weird, small and with personal trainers for outside…
    Read more
    Date of stay: December 2018
    Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
    Responded 9 Jan 2019
    Dear regular-traveller25, Thank you for choosing Sheraton Porto Alegre and for taking your time to leave your feedback on our page on TripAdvisor! Indeed, we are located in a privileged area of the city, providing our guests with easy access to every part of the city and with many facilities and points of interest around us, such as Parque Moinhos de Vento, the next door mall Moinhos Shopping and Rua Padre Chagas, a bohemian street with many bars and restaurants. We are happy you enjoyed the room you stayed in and our amenities and hope to welcome you back to our hotel soon! Have a wonderful day! Best regards, Francine Bassols Guest Service Supervisor
    Read more
    Location is top
    Location is top and safe to walk around. Staff is all very nice and accommodating. Room is large and comfortable. Cannot flush toilet paper. Two free bottled waters a day and reliable internet. Small but functional gym. Wish there was coffee or tea in the room, you need to go…
    Read more
    Date of stay: December 2018
    Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
    Responded 18 Dec 2018
    Dear TJRTravel, Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to provide feedback on our services. Indeed, our location is one of our strongest suits - right in the heart of the city and with a good infrastructure in the surroundings, also near to one of our city's main parks. We are happy to hear you have enjoyed our complimentary bottled waters and Internet, as well as our gym. Unfortunately at this time we do not offer a kettle or coffeemaker, but you are always welcome to ask for a kettle - we do have them for our guests to borrow. And on your blue folder with the hotel information sheets, you can always find a voucher to enjoy a coffee at our Lobby Bar, which is usually replenished every day of your stay! We are happy to hear you enjoyed your stay with us and we look forward to giving you a warm welcome the next time you're in Porto Alegre! Best regards, Francine Bassols Guest Service Supervisor
    Read more
    Previous
    123456…40
    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
    Photo provided by managementSheraton Porto Alegre Hotel
    Guest room
    Photo provided by managementSheraton Porto Alegre Hotel
    Guest room
    Photo provided by managementSheraton Porto Alegre Hotel
    Guest room
    Photo provided by managementSheraton Porto Alegre Hotel
    Guest room
    Photo provided by managementSheraton Porto Alegre Hotel
    Guest room
    PreviousNext
    123456…37
    Quanto cobram pela Internet?
    A internet nos apartamentos é gratuita para hóspedes.
    0 votes
    Gostaria de saber a voltagem do Hotel. Pois a ultima vez q estive hospedada lá, não tenho certeza, mas era 220. Embora Porto Alegre seja 110. Estou certa?
    Prezado Hóspede, A voltagem geral de todo os aptos e dependencias do hotel é de 220v. Possuimos transformadores de potencia para melhor conforto de nossos hospedes disponiveis na recepção.
    0 votes
    Show all answers
    O que é oferecido no serviço de spa? O serviço é oferecido tambem em datas especiais como Natal e dia das mães?
    Boa tarde, Sra. Lucia! Nossa Academia, aberta ao público, tem personal trainers altamente qualificados e oferece serviço de massagem, saunas úmida e seca, e piscina. Através de agendamento, ligando para nosso hotel, a senhora poderá ser transferida diretamente para nossa academia, para obter mais informações. Os serviços também são oferecidos em datas especiais, sempre através de agendamentos, lembrando que nessas datas, os serviços sofrem alteração de horários disponíveis. Estamos à disposição! Atenciosamente, Francine Bassols Supervisora de Guest Service
    0 votes
    Show all answers
    Todos os quartos têm banheira? Se não, qual categoria têm?
    Nem todos, mas para saber quais têm deve-se entrar em contato com o hotel .
    0 votes
    A internet é gratuita?
    Boa tarde! Primeiramente gostaríamos de agradecer o interesse pelo Sheraton Porto Alegre Hotel. Em resposta a seu questionamento: o hotel dispõe de 2 planos de internet: o basic, disponível para todos os hóspedes sem custo, e o premium, com uma velocidade mais rápida com custo que deve ser aceito pelo hóspede na hora de conectar. O hóspede pode usar o plano que lhe for mais conveniente. Estamos a disposição para o que mais se fizer necessário. Atenciosamente, Departamento de Guest Service Sheraton Porto Alegre Hotel
    1 vote
    PreviousNext
    12
    "Just take an average room, because going luxury does not bring you value for money"
    "Invest in a Club floor."
    "Best location in Porto Alegre."
    "Try to get a room on a higher floor because of all the hustle and bustle on the street below"
    "Use Swimming Pool & Free Breakfast"
    PreviousNext
    123456…8
    PRICE RANGE
    US$ 106 - US$ 172 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    sheraton porto alegreporto alegre sheraton
    LOCATION
    BrazilState of Rio Grande do SulPorto AlegreMoinhos de Vento
    NUMBER OF ROOMS
    171
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing