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Novotel Porto Alegre Tres Figueiras

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Novotel Porto Alegre Tres Figueiras
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546 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Criciuma, Sc
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

I do like this hotel. It has been my first choice for some time. As I always drive into the city I find my way to the hotel quite simple something that is not the case in most major Brazilian cities. Second I know exactly what I will find once I get there - the quality linked to Novotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank cmayr
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear user cmayr, Thanks for your comments and for sharing your opinion with another travellers. Its a pleasure receiving excellent comments as you mentioned in TripAdvisor! The Novotel quality is linked in every hotel form AccorHotels brands. Thanks for your feedback and I hope see you soon in our city, specially in Novotel Porto Alegre Três Figueiras. Best regards, Fernando... More 

Florianopolis, Brazil
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016

it was a good clean hotel, standard for Novotel. Location was good in a good neighbourhood, a bit isolated from resturants, shopping was close, rooms and resturant in hotel were nice staff were friendly good value for money booking on accor webpage

Review collected in partnership with Accorhotels.com

Helpful?
Thank timmyhos
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear user timmyhos, Thanks for your feedback and valious information about the hotel and staff services. I will share your comments with my team to know about your impression. I hope see you again in our city and specially in our hotel. Warm regards, Fernando Kanbara General Manager Novotel Porto Alegre Três Figueiras More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2016 via mobile

This is a hotel in pretty bad shape. Mold in the rooms, aircondition not working in one of the rooms I stayed in. The restaurant is like a school cantena, very bright light and old furnitures. Food was ok. No bar. The service was good though. They did what they could.

Helpful?
Thank Christian W
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear Mr Christian W, Thanks for your comments and feedback about our hotel, service and restaurant. Our restaurant and bar will be reopen in november 7th, so certaintly you will check ner furnitures and atmosphere. About ar condinated, we had a problem that is already solved, soory about this problem with maintenance. I hope see you soon for a new... More 

Minneapolis, Minnesota
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 October 2016

This hotel is reasonably priced and I found the room quite comfortable. I stayed there one night on a recent trip for work. The front desk staff was pleasant and helpful. The wifi was somewhat spotty - not strong enough for a Skype conversation but enough for email. The food in the restaurant was good but didn't stand out. I... More 

Helpful?
Thank AimeeLovesToTravel
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear user Aimeelovestotravel, Thanks for your feedback and valious information about staff services and structure. About your comments, we gonna check wifi connection, because we made a recent upgrade in new nets in all floors and talk about with Chef Rodrigo Parente to certified a better experience in our restaurant (if you have something that you would like, please share... More 

Alzenau, Deutschland
1 review
Reviewed 23 June 2016

Good room, acceptable WIFI, good breakfast and good Service Stayed during Business trip in may. Surroundings are poor, only Petrol Station with expensive Subway to eat! So far good trip, i would come again.

Helpful?
Thank marco_kesselring
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear Mr. Marco_kesselring, Thanks for your feedback and valious information about our hotel. It is very good, hear positive feedback about our hotel and services. About the neighborhood, we have a lot of options (shopping, restaurants, bars) about 10 minutes by taxi. We hope see you again in our city and specially in our hotel. Best regards, Fernando Kanbara General... More 

Sampa
1 review
Reviewed 4 June 2016

Many itens in the room that should be fixed and poor service, as curtains (with roles) and bathroom exhausted system. They tried to charge a higher value concern itens that I didn't consume what cause lots to check it out.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Tchelo9
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear Mr Tchelo9, Thanks for your information and feedbacks about Novotel Porto Alegre Três Figueiras. We had already communicate maintenance and had already solved these problems in this room. As mencionated by you, we gonna review with frontdesk team these procedures. We really sorry about this complain and in your next stay everything will be done. best regards, Fernando Kanbara... More 

San Pedro Cholula, Mexico
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 May 2016

The hotel is well located and a very nice property in general, with a good and varies restaurant. The internet service is extremely poor, and you cannot do much on-line but in the lobby area. But, a guest should be able to connect to the Internet from ones room all the time!

Helpful?
Thank RobertoMurphy
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear Mr. RobertoMurphy, We appreciate the comments about Novotel Porto Alegre Três Figueiras. I would like to inform you, that internet nets and connections was solved in last week (may, 25). I hope this fact do not interfere with the confidence deposited before this problem. I expect see you again in our city, specially in our hotel. Best regards. Fernando... More 

Toledo, Ohio, United States
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2016

Highlights: very friendly staff, good restaurant food with large portions, excellent buffets (breakfast and dinner variety has improved since my last stay in 2014), comfortable beds, quiet, central location, adaptor plugs in bathroom, simple but tasteful decor, clean, simple mini bar and fridge in room, nice wood floors Areas to Improve: bathrooms are in need of update (showers stained), towels... More 

Helpful?
1 Thank Christine C
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear Ms. Christine, I appreciate your feedback and valuable information about the Novotel Porto Alegre Tres Figueiras. About your points to be improved, bathrooms are under the condition of a change of equipment and better maintenance. About the towels, report that were already ordered new towels that ensure more comfort. On his a complimentary water suggestion, I would like to... More 

Criciuma, Sc
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 January 2016

Niece place to stay when visiting Porto Alegre. Located in a upscale neighborhood it's easy to find when driving into town as it sits in close proximity to two major thruways. The staff is friendly, the swinming pool large enough to take a few strokes and the breakfast is plenty in options. The drawbacks are parking - takes forever to... More 

Helpful?
Thank cmayr
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear user cmayr, Thanks for your feedback and value information, that allow us to take part of your experience! The hotel is located in one of the best neighborhood of Porto Alegre city. About the parking services, we will check this information about the damage, however, could you send us pictures of the damage, to check with parking team? Our... More 

Vantaa
1 review
Reviewed 20 January 2016

This is a very nice hotel and it was the second time I stayed at it. The room is ample and capable of comfortably accommodating two adults and two small children (6 and 3 y.o. on a sofa bed). The rooms are clean, modern and the bathroom facilities are good. The strange thing was that, even after having prepaid my... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank LucaCoelho
Fernando K, Gerente geral at Novotel Porto Alegre Tres Figueiras, responded to this review

Dear Mr LucaCoelho, Thanks for your feedback e information about Novotel Porto Alegre Três Figueiras. The hotel has all structures to well being of families, charging R$ 0,00 for children until 16 years old. We will check the reservations procedures for situations like that, do not happens again. I Hope this fact do not compromise your confidence in Novotel hotels... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The 4 star Novotel Porto Alegre is a 126 room hotel (with 98 non smoking rooms) perfect for a business trip to Porto Alegre. It is located in the suburb of Tres Figueiras, 5 min from the Iguatemi Shopping Center and only a block away from the Avenida Carlos Gomes, the major business district in the city. The hotel features 10 meeting rooms for seminars and conferences, dial up Internet access, 24hr room service, swimming pool, parking, fitness centre, international restaurant and a great leisure area. ... more   less 

Additional Information about Novotel Porto Alegre Tres Figueiras

Address: Avenida Soledade 575, Porto Alegre, State of Rio Grande do Sul 90470-340, Brazil
Region: Brazil > State of Rio Grande do Sul > Porto Alegre
Price Range: ₹ 4,183 - ₹ 6,165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novotel Porto Alegre Tres Figueiras 3.5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, ACCOR, Travelocity and Booking.com so you can book your Novotel Porto Alegre Tres Figueiras reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Porto Alegre
Porto Alegre Novotel
Hotel Style:
#7 Green Hotel in Porto Alegre
#11 Business Hotel in Porto Alegre
#12 Family Hotel in Porto Alegre
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Porto Alegre Tres Figueiras staff and other travellers.
1 question
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Questions? Get answers from Novotel Porto Alegre Tres Figueiras staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors are better.”
 of 5 bubbles RobertoMurphy, 18 May 2016 | Read review
“All rooms are probably. I was glad to be close to the elevator since I went up and down many times during breaks in the conference, which was held downstairs.”
  • view from window
  • inside of room (has comfortable desk)
 of 5 bubbles IEEE-Member, 1 Oct 2014 | Read review
“The rooms at the front overlooking the airport tend to be a bit noisy.”
 of 5 bubbles Grace295, 30 Jul 2014 | Read review
“My 8th floor room was very quiet and overlooked a beautiful courtyard.”
  • View from the front door of the hotel
  • View from my room
 of 5 bubbles BarbW521, 25 Apr 2014 | Read review
“Take a cab from the airport, the shuttle service is unreliable”
 of 5 bubbles FredF371, 28 Sep 2013 | Read review
5 of 5
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