It's a nice place to rest and admire the marvelous view of the valley. The breakfast has great options. The room is clean and comfortable. The staff was polite. The hotel has a sauna, swimming pool but I didn't see a playground for kids. The negative point was a marketing…
10 min. walking distance to downtown. Service are great, smile faces everywhere. Their English are not good but always can find a way to communicate and solve the problem. Breakfast has variety choice of drinks, pastry, cheese, ham...love it. room is small but has cozy bedroom…
Hotel is good, at very descent locations and good restaurants nearby. Just a small disappointed- I have booked a room with valley view. I got a room facing valley, but there is another property located exactly in backside of hotel. So there was no valley view at all. I could…
The Reveillon Party was really amazing! The Restaurant Staff was polited, courteous and friendly! Good food, gorgeous New Year's Eve decoration and excellent wines. Very close to the down town Gramado.
Well conserved and clean. The sofa bed for the kids was a little old and had a hole in it, but everything was clean. The hotel pool and sauna recently reformed. Very good! Kids area very nice but a little hot. Nice breakfast!
"cause Gramado locates in the valley, usually get foggy at the afternoon, so choosing the room with more sunlight is a bonus."
"There is no actual valley view if you select room at lower floor. Ask for upper floor rooms or take facing to road."
"The door lock unlocks itself when you pull the lever (not good for kids trying to get out). Had to put a chaor in front of it"
"Rooms in the first floor are noisy."