We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SERHS Natal Grand Hotel

7,196 reviews
Save
Traveller (3478)
Pool & Beach (868)
Room & Suite (595)
Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids club”(8 reviews)
“lobby bar”(5 reviews)
“pool area”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 130.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Natal hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5709af4c9fc04594ad051da502aa89c6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":591573,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32426331],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":130,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5709af4c9fc04594ad051da502aa89c6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":144,"lowestMetaPrice":130,"additionalPartner":false,"highestMetaPriceDisplay":144,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":144,"lowestMetaPrice":130,"highestMetaPriceDisplay":144,"hotelName":"SERHS Natal Grand Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU3MDlhZjRjOWZjMDQ1OTRhZDA1MWRhNTAyYWE4OWM2IiwiQUlLIjoiY2YzOGMzY2JhYjU4NDI5Y2ExNzE0ZjRjOGU2ZDRjNDQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$ 130", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32426331":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (7,196)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
182 results
Traveller rating
72
59
28
12
11
Traveller type
Time of year
LanguageEnglish
More languages
72
59
28
12
11
Show reviews that mention
All reviewskids clublobby barpool areapata negralarge resortlevel of customer serviceguest relationsmain pooljunior suitetapiocarent a carhigh tidekids placebrazilian standardsdinner buffetspacious roomsbuggy tour
FilterEnglish
Updating list...
1 - 5 of 182 reviews
Reviewed 3 weeks ago via mobile

Probably, that’s the best hotel in Natal nowadays. All the bedrooms have view to the ocean, the staff is polite and everybody is always ready to help. In the morning, they have lots of activities in the main swimming pool, but in the afternoon, the...More

Thank Sandro L
Reviewed 3 weeks ago via mobile

I went there for a conference at the end of the year. The conference rooms were comfortable and had great light. The only problem was the internet that did not work very well. The food at the main restaurant (buffet) was very good, but the...More

Thank Cristine C
Reviewed 18 January 2018

The hotel is one of the best in Natal. Good location and safe. The rooms could use some maintenance though. Our room was missing door trim and the floor needed mopping. Love the pools and kids activities!

Review collected in partnership with this hotel
Thank 2momstravel2018
Reviewed 18 January 2018

Very good hotel for a stay in Natal. You can go to both the north and south beaches from here. The beach in front of the hotel is also excellent. Make sure you know when the high tide comes, because the beach will be inaccessible...More

Review collected in partnership with this hotel
Thank Heitor A
Reviewed 5 January 2018 via mobile

Amazing staff extremely polite and cordial. The food was very good and had a nice variety. We loved the view, the location close to Ponta Negra beach and the pool area. Great view for the fireworks during New Year's celebration. We were somewhat disappointed with...More

1  Thank alaurentino
View more reviews
PreviousNext
12345637
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$ 114 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Natal
#1 Spa Hotel in Natal
#2 Top resorts Hotel in Natal
#2 Luxury Hotel in Natal
#3 On the Beach Hotel in Natal
#4 Business Hotel in Natal
#5 Family Hotel in Natal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 114 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Natal
#1 Spa Hotel in Natal
#2 Top resorts Hotel in Natal
#2 Luxury Hotel in Natal
#3 On the Beach Hotel in Natal
#4 Business Hotel in Natal
#5 Family Hotel in Natal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3478)
Pool & Beach (868)
Room & Suite (595)
Dining (217)
Family and Play Areas (57)
Amenities (40)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
CariocaUK
8 August 2016|
Answer
Response from SerhsBR | Property representative |
Prezado Sr. Carioca Bom dia! Agradecemos pelo contato! Temos cervejas a partir de R$ 7,00 + taxa (10%) Refrigerante a partir - R$ 6,90 + taxa (10%) (latinha) Vinho nacional a partir de R$ 59,00+taxa (10%) Espumante... More
1
Vote
Google Translation
PreviousNext
12345653
Room Tips
"Make sure you get a room facing the ocean, even if you need to pay more. The hotel has many poor rooms, which..."
Read review
"Ask for a room with ocean views."
Read review
"sea view is best option"
Read review
"Excellent service, wonderful view and super quiet."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing