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SERHS Natal Grand Hotel

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Pool & Beach (872)
Room & Suite (597)
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“pools are great”(7 reviews)
“kids club”(6 reviews)
“pata negra”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,367)
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185 results
Traveller rating
75
59
28
12
11
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LanguageEnglish
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75
59
28
12
11
Show reviews that mention
All reviewspools are greatkids clubpata negrapool arealarge resortlevel of customer serviceguest relationsparty atmospherelobby barmain pooljunior suitevery nice hoteltapiocanice servicesuper hotelonly bad thinghigh tide
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1 - 5 of 185 reviews
Reviewed 2 weeks ago

It was our 6th time in Natal, always in the same hotel Excellent facilities, meals, employees paying attention to the details Weather is guaranteed, 95% of the time sunny.... prices affordables, taking into account that it is a 5 star hotel

Thank cacereer
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 3 days ago

Hi, Thanks for choosing us to enjoy your vacation. We are pleased to know that you like our facilities, meals and employees. Our team will continue working to provide such positive experiences as yours. We hope to see you again!

Reviewed 5 weeks ago via mobile

Best hotel in Natal. Very good food. Morning breakfast buffet with large variety of eggs, meats, cheeses, fresh fruit and juices. Great pools nice swim up bar. Large rooms with 2 bathrooms 1 with tub, other with shower. Looking forward to visiting again.

Thank John_M149
Reviewed 8 March 2018

I stayed one week staying at this hotel. Hotel is very well maintained, and has attentive and knowledgeable staff! The breakfast is very good and has as a great attraction Mr JAPAO who is doing tapiocas. The pool very nice as well as the ocean...More

Thank benikana
Reviewed 3 February 2018 via mobile

Probably, that’s the best hotel in Natal nowadays. All the bedrooms have view to the ocean, the staff is polite and everybody is always ready to help. In the morning, they have lots of activities in the main swimming pool, but in the afternoon, the...More

Thank Sandro L
Reviewed 30 January 2018 via mobile

I went there for a conference at the end of the year. The conference rooms were comfortable and had great light. The only problem was the internet that did not work very well. The food at the main restaurant (buffet) was very good, but the...More

Thank Cristine C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$ 100 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Natal
#2 Spa Hotel in Natal
#2 Luxury Hotel in Natal
#3 Top resorts Hotel in Natal
#4 Business Hotel in Natal
#5 On the Beach Hotel in Natal
#5 Family Hotel in Natal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 100 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Natal
#2 Spa Hotel in Natal
#2 Luxury Hotel in Natal
#3 Top resorts Hotel in Natal
#4 Business Hotel in Natal
#5 On the Beach Hotel in Natal
#5 Family Hotel in Natal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3539)
Pool & Beach (872)
Room & Suite (597)
Dining (219)
Family and Play Areas (57)
Amenities (40)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
CariocaUK
8 August 2016|
Answer
Response from SerhsBR | Property representative |
Prezado Sr. Carioca Bom dia! Agradecemos pelo contato! Temos cervejas a partir de R$ 7,00 + taxa (10%) Refrigerante a partir - R$ 6,90 + taxa (10%) (latinha) Vinho nacional a partir de R$ 59,00+taxa (10%) Espumante... More
1
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Google Translation
Room Tips
"Make sure you get a room facing the ocean, even if you need to pay more. The hotel has many poor rooms, which..."
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"Ask for a room with ocean views."
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"sea view is best option"
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"Excellent service, wonderful view and super quiet."
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