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SERHS Natal Grand Hotel

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Traveller (3686)
Pool & Beach (888)
Room & Suite (603)
Overview
Av. Senador Dinarte Medeiros Mariz, 6045 Via Costeira, Natal, State of Rio Grande do Norte 59090-002 Brazil See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,853)
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191 results
Traveller rating
76
62
29
12
12
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LanguageEnglish
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62
29
12
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All reviewskids clubpata negrapool arealarge resortlevel of customer servicelobby barvery nice hotelsuper hotelonly bad thingprivate beachtapiocalarge varietydinner buffetlow seasonthe wi fipoolstaxi
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1 - 5 of 191 reviews
Reviewed 2 weeks ago via mobile

Its an excellent hotel very close to the Natal city. This hotel is 1000 star because we can find everything in it. Beaches and huge pool all in front of the hotel gives total luxuiry. I and my family are totally satisfied.

Thank Edivanilson P
Reviewed 3 weeks ago

Service was good but the hotel need some upgrade. And refurbishment. Pool is amazing the beach in front not good for swimming. And it’s the only hotel doesn’t have a easy access if u want to reach the city center.More

Review collected in partnership with this hotel
Thank pliniosilva
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 3 weeks ago

Olá pliniosilva. Thank you for the comment that highlights positive points in being with us and brings comments, which contribute to improve our services. Your satisfaction is very important for us. Therefore, we will continue to work to meet our customers' expectations more and more....More

Reviewed 4 weeks ago via mobile

I had a wonderful first impact about the building, very good location building nice room and a very good space. The wellbeing SPA should be for free or a price cheaper for guest The SPA no very good space, they should not charge a price...More

Thank CristianoF922
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 4 weeks ago

Olá Cristiano Thank you for the comment that highlights positive points in being with us and brings comments, which contribute to improve our services. Your satisfaction is very important for us. Therefore, we will continue to work to meet our customers' expectations more and more....More

Reviewed 20 August 2018 via mobile

We stayed at the hotel in Natal for 4 days with our Regional team offsite event. August is low-season and therefore the venue was cheap and not crowded. Meeting rooms, gym, Spa are nice and fulfill the requirements for adequate business meetings. The hotel rooms...More

Thank Marcus N
Response from SerhsBR, Gerente at SERHS Natal Grand HotelResponded 21 August 2018

Hello Marcus, Thank you for choosing SERHS and sharing your experience with us. Your opinion is very important for us. We will continue working to provide better experiences. We hope to see you again.

Reviewed 5 July 2018 via mobile

This will be my first review on TripAdvisor, for the pure fact to say that this hotel doesn't live up to its standard, in a five star hotel I expect more. I've been to a lot of hotel's in my life and this has been...More

Thank Marieske
View more reviews
About
Description
Find out the Innovative concept in hospitality. It is located between Ponta Negra and Areia Preta, on Via Costeira in Natal, from 38 km from the Aluízio Alves International airport. It stands out for its elegant ...More and modern construction and above all for the quality of its services and facilities. It is a 5 stars category Hotel Complex in European standard: exclusive environment and design, classy, comfortable, and detailed elegancy. Quality in favour to our guests in Natal, the sun city, known as the one which has the most pure air of the American continent. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Adult pool
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Top resorts Hotels
,
Business
,
Luxury
,
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Top resorts Hotels
,
Business
,
Luxury
,
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
396
Price range
US$ 74 - US$ 257 (Based on Average Rates for a Standard Room)
Also Known As
Serhs Grand Natal
,
SERHS Natal Grand Hotel Brazil
Location
Brazil > State of Rio Grande do Norte > Natal
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Top resorts Hotels
,
Business
,
Luxury
,
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
396
Price range
US$ 74 - US$ 257 (Based on Average Rates for a Standard Room)
Also Known As
Serhs Grand Natal
,
SERHS Natal Grand Hotel Brazil
Location
Brazil > State of Rio Grande do Norte > Natal
Photos
Traveller (3,686)
Pool & Beach (888)
Room & Suite (603)
Dining (233)
Family and Play Areas (58)
Amenities (40)
Business Centre & Event Rooms (9)
Nearby
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Nearby AttractionsSee all 189 attractions in Natal
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Natal Convention Center
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Questions & Answers
Ask a question
CariocaUK
8 August 2016|
Answer
Response from SerhsBR | Property representative |
Prezado Sr. Carioca Bom dia! Agradecemos pelo contato! Temos cervejas a partir de R$ 7,00 + taxa (10%) Refrigerante a partir - R$ 6,90 + taxa (10%) (latinha) Vinho nacional a partir de R$ 59,00+taxa (10%) Espumante... More
1
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Google Translation
Room Tips
"Make sure you get a room facing the ocean, even if you need to pay more. The hotel has many poor rooms, which..."
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"Ask for a room with ocean views."
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"sea view is best option"
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"Excellent service, wonderful view and super quiet."
Read review
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