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Mercure Botafogo Mourisco

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856 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Taunton, United Kingdom
Reviewed 4 weeks ago via mobile

My colleague and I arrived very late on the day of our arrival. The staff on duty spoke very little English but we managed to get our rooms. However my colleagues room card lock would not work. He was moved to a smaller room but was moved back as we had booked larger rooms. Breakfast was ok but the chefs...

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Helpful?
Thank iain m
LUCIANO R, Gerente geral at Mercure Botafogo Mourisco, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Although we would like your experience would have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is clear that in this case we were unsuccessful. If you...

Dublin, Ireland
Reviewed 15 January 2017

LOCATION & ATTRACTIONS NEARBY *** It’s very close to Botafogo Beach (I wouldn’t really swim there), recreation area, many shops, local bars, restaurants and also not far away from the Sugar Loaf (I actually walked there from this hotel). Area is not really popular with foreign tourists, but I felt safe and totally comfortable day or night. Just steps away...

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Helpful?
Thank marqoos_pl
LUCIANO R, General Manager at Mercure Botafogo Mourisco, responded to this review

Dear Mr. Marqoos, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Antwerp, Antwerpen, Belgium
Reviewed 15 November 2016

Looking for a correctly priced hotel in this neighbourhood: ok. Looking for some extras? Not the best choice. We had to change rooms as we were put in room facing blind wall while the front rooms are much better and facing Corcovado. Rooms can use some refurbishing and the breakfast buffet was lacking some fresh vegetables. Extremely friendly staff.

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Helpful?
Thank Yves J
RAFAEL A, General Manager at Mercure Botafogo Mourisco, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Porto Alegre, RS
Reviewed 15 November 2016 via mobile

The hotel is clean and comfortable and breakfast is complete. It's located 3 blocks from Botafogo metro station. From our room's window we were able to see one of Rio's postcard: Christ The Redeemer de

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Helpful?
Thank ReginaPretto
RAFAEL A, General Manager at Mercure Botafogo Mourisco, responded to this review

Dear Ms. Regina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Florianopolis
Reviewed 18 October 2016 via mobile

Very much a good standard type Mercure type hotel. The staff are very friendly, location is ok (some nice places to eat and drink in the nearby square around the subway). Rooms are ok, very large and comfortable. The air conditioners are extremely noisy - bring ear plugs! They could also make towels available in the pool are (ok) and...

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Helpful?
Thank Matt H
RAFAEL A, General Manager at Mercure Botafogo Mourisco, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed 26 September 2016

Got $300 stolen from my room. Hotel management's response - we cant do anything without evidence. Same happened to my friend staying in another room. Not what you expect from a hotel that is supposedly rated 4 star. Besides this, rooms are tiny & stinky. Bathroom is crappy and chairs and beds are full of stains. Stay away.

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Helpful?
2Thank Shashank S
RAFAEL A, General Manager at Mercure Botafogo Mourisco, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Botafogo Mourisco. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing...

Shanghai, China
Reviewed 24 September 2016

This is a nice located hotel, with big rooms, nice view and well maintained rooms. I used it many times during business trip in Rio de Janeiro and like it especially for the location. Very close to subway station.

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Helpful?
Thank Maxbirsa
RAFAEL A, General Manager at Mercure Botafogo Mourisco, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Ann Arbor, Michigan
Reviewed 31 August 2016

Friendly staff. Room was nice. Breakfast was good. Other meals not quite as nice. I would recommend this hotel to others. A local map would have been nice (especially in English and other languages). There really was no bar, just a couple of chairs in front of some alcohol in the restaurant. Odd that the restaurant was closed between lunch...

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Helpful?
Thank trackwildcat
RAFAEL A, General Manager at Mercure Botafogo Mourisco, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. would like to inform you that soon we will be doing reform in our restaurant. And we are check this about close or open at this time. Sincerely,

Grantown-on-Spey, United Kingdom
Reviewed 18 August 2016

The hotel is dated and need a refurb but the room I had a suite was ok, a little small but the balcony was a great. I was able to sit out there a night with a glass of wine looking directly onto Christ the Redeemer. The staff were really friendly and the room although dated was spotlessly clean. The...

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Helpful?
Thank Zippyboarder
RAFAEL A, General Manager at Mercure Botafogo Mourisco, responded to this review

Dear Mr. Zippyboarder. Thank you for taking the time to share your thoughts and experience with Mercure Mourisco on TripAdvisor! We are happy to have heard that the hotel exceeded your expectations, since it is our goal to delight and satisfy all our guests! Of course we hope to see you at the Mercure Moorish soon! Best regards

Tel Aviv, Israel
Reviewed 18 July 2016 via mobile

Too bad I only read the reviews for this booking after getting to the "hotel". This is not a hotel, it is a cheap motel rather. 4.5 stars? I think not. As a business traveler I can safely tell other business people to stay away and book another place for their Río work travel in the city. Just like other...

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Helpful?
Thank Limor M
RAFAEL A, Gerente geral at Mercure Botafogo Mourisco, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Botafogo Mourisco. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing...

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Staying in Botafogo

Neighbourhood Profile
Botafogo
In recent years, Botafogo has become one of the hottest neighbourhoods in Rio. It hosts many modern restaurants with contemporary food and many venues to listen to rock and electronic music. Its numerous bars and pubs make this area a great choice for anyone interested in a great nightlife experience - in fact, some bars in the area are open all night. Casa Daros, an art museum that showcases amazing artists from Latin America, is a must see located in a historical building in Botafogo.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Of our main options in Rio de Janeiro. This accommodation is a 5-minute walk from the beach. Situated in Botafogo, 2.3 km from Copacabana Beach, the 4-star Mercure Botafogo Mourisco offers a pool, bar and gym to relax during your stay in Rio de Janeiro. For your convenience, free WiFi is available. The air-conditioned rooms have cable TV, a safe, a minibar and a private bathroom with a hairdryer. The hotel features a restaurant, 24-hour front desk, business center and meeting rooms. You can also enjoy the bar for refreshing drinks. Mercure Botafogo Mourisco is just 300 meters from Botafogo Metro Station, 2 km from Sugar Loaf Mountain and 5 km from Copacabana Fort. Santos Dumont Airport is 5.4 km away, while Tom Jobim International Airport is 22 km away. ... more   less 

Additional Information about Mercure Botafogo Mourisco

Address: Rua da Passagem 39 | Botafogo, Rio de Janeiro, State of Rio de Janeiro 22290-030, Brazil (Formerly Caesar Business Rio de Janeiro Botafogo)
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Botafogo
Price Range: ₹ 5,430 - ₹ 10,122 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Botafogo Mourisco 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Caesar Business Rio De Janeiro Botafogo Hotel Rio De Janeiro
Mercure Botafogo Mourisco Rio De Janeiro, Brazil
Hotel Style:
#35 Family Hotel in Rio de Janeiro
#36 Luxury Hotel in Rio de Janeiro
#40 Romantic Hotel in Rio de Janeiro
#48 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Botafogo Mourisco staff and other travellers.
2 questions
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Questions? Get answers from Mercure Botafogo Mourisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suite is worth adding extra”
  • Mercure Botafogo Mourisco - Junior Suite #601
  • Mercure Botafogo Mourisco - Junior Suite #601
  • Mercure Botafogo Mourisco - Junior Suite #601
  • Mercure Botafogo Mourisco - Junior Suite #601
  • Mercure Botafogo Mourisco - Junior Suite #601
  • Mercure Botafogo Mourisco - Junior Suite #601
  • Mercure Botafogo Mourisco - Junior Suite #601
  • Mercure Botafogo Mourisco - Junior Suite #601
 of 5 bubbles marqoos_pl, 15 Jan 2017 | Read review
“Ask for a room with a balcony, especially one that you can see Christ the Redeemer from.”
 of 5 bubbles trackwildcat, 31 Aug 2016 | Read review
“Request for a higher floor, with 5th and above being ideal.”
 of 5 bubbles lighthand, 27 May 2016 | Read review
“See review”
 of 5 bubbles JulieH17, 9 Feb 2016 | Read review
“Top floor !”
 of 5 bubbles ColleenM63, 14 Jan 2016 | Read review
5 of 5