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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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2,008 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Rio de Janeiro
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Showing 1,312: English reviews
Reviewed 14 September 2015

Room- the Room was clean, organized and well spaced (not small by any means). All amenities were easily available. There were 4 things that were not in place but were taken care off immediately by the Staff - the TV was not working well (fixed right away), the Hair Dryer was burnt out (replaced by staff immediately), the curtain rod...

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Helpful?
Thank SneheeChaplot
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear SneheeChaplot, First of all, thank you for take your time to send to our attention these lovely words about your recent experience at JW Marriott Rio de Janeiro. There is no doubt that is always amazing receiving great comments like yours. Needless to say how glad we are to learn that your last stay was memorable. It is a...

Washington DC, District of Columbia
Reviewed 14 September 2015

Stayed here for one night on a stopover in Rio and this hotel exceeded all expectations. I rarely stay at Marriott as a Hyatt elite customer, but after this visit to the JW I am interested in trying more Marriotts. Upon arrival, there were adequate bellhop waiting to greet guests. I was greeted with a warm welcome and was offered...

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Helpful?
Thank KAG G
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear KAG G, Thank you for taking your time to send to our attention these lovely words about your stay at JW Marriott Rio de Janeiro. We also thank you for the opportunity you gave us to deliver the high quality service that we are proud of and that our guests deserve. It is just amazing to learn that the...

Myrtle Beach, South Carolina
Reviewed 13 September 2015 via mobile

I always like to stay here. Everyone makes you feel welcomed. The staff is super friendly and always helpful. Altamir even remembered my name. He is always moving and still makes time to greet the hotel guests. The breakfast would not be as good without seeing him. He is very attentive, always smiling, and ready to help.

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Helpful?
Thank Chris M
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Chris M, Thank you for taking your time to send us these lovely words about your recent stay. As we are really proud of our staff, needless to say that is amazing to hear good things about them. We agree with you, Altamir is incredible! He is always going the extra mile to make our guests happy. You can...

New York City, New York
Reviewed 13 September 2015

I'm lucky enough to have been able to stay at this hotel three times. It's a beautiful location on the Copacabana Beach. The service is great and the concierge lounge is fantastic. The hotel offers chairs to the guests on the guests, free of charge. The rooftop pool is great, and usually empty at night, though during the day it...

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Helpful?
Thank NYC_HolidayMaker
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear NYC_HolidayMaker, Thank you for taking your time to write us about your recent experience at JW Marriott Rio de Janeiro. Obviously it is always amazing to hear from our guests great things about our service. We are glad to know that you truly appreciated our location, the Concierge Lounge, the beach service, the rooftop and the breakfast. We are...

Los Angeles
Reviewed 11 September 2015

We stayed at the JW in Rio for three days prior to joining a South American tour group. From the bellmen, to concierge, to the front desk to the restaurant and bar staff, the service at the JW was excellent and exceeded our expectations! We did not speak Portuguese, but the employees had the ability to communicate in several languages...

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Helpful?
2Thank Industrious001
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Industrious001, Thank you for taking your time to send to our attention these amazing words about your experience at JW Marriott Rio de Janeiro. We are happy to know that you had such a great and memorable stay with us. It is a pleasure to hear that our service was above and beyond your expectations. Your comment gives us...

La Crosse, Wisconsin
Reviewed 10 September 2015

I booked this hotel and flight thru tripAdvisors. It was everything it said it would be and more. Yes it is more upscale but well worth the price. the staff was so helpful and friendly. They brought us the most amazing chocolates to our room every night. I asked for ice and they wanted to know if I wanted it...

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Helpful?
1Thank DIANE H
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear DIANE H, Thank you for taking your time to write us these lovely words about your recent experience at JW Marriott Rio de Janeiro. It is a source of great pride to learn that our guests are having memorable moments with us. We put all our efforts to deliver the high quality service which you deserve. We will be...

Houston, Texas
Reviewed 9 September 2015 via mobile

After a busy first day in a crowded Rio, we stopped at our lobby bar in the JW Marriott on Copacabana Beach for an afternoon refresher - Alberto Luiz De Souza, bartender, makes the best caipirinhas and conversation in Rio! Any subject he could speak on...in excellent English.

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Helpful?
Thank Joan D
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Joan D, Thank you for taking your time to send to our attention these lovely words about your experience at our lobby bar. You are completely right! The Carioca bar is a perfect place to spend the free time, relax and enjoy Caipirinhas. I will send your compliments to Alberto and I am sure he will be more than...

Reviewed 7 September 2015 via mobile

My aunt and I speak no Portuguese. We arrived thankfully to this property directly from the airport. "James" (his real name starts with a T) was fantastic. He helped us with an early check in and made us feel very comfortable in English- this really set a positive, relaxed tone for our visit to Rio. The room was typical Marriott-...

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Helpful?
Thank Mlb27
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mlb27, Thank you for take your time to write this lovely and detailed comment about your experience at JW Marriott Rio de Janeiro. Needless to say how amazing is to learn that your experience was nothing less than perfect and that our staff and service have a big responsibility on it. Thank you for this gorgeous feedback! James (his...

Dubai, United Arab Emirates
Reviewed 6 September 2015

We stayed 2 nights here. Hotel looks pretty old and there is some renovation going there. So there is little bit disturbance because of drilling and all. But hotel view and staff from bell boy, reception and house keeping was with excellent service. Break fast restaurant was good you must try their Salmon grill with sauce !!

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Helpful?
Thank sunilsathyan
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear sunilsathyan, Thank you for taking your time to write about your experience at JW Marriott Rio de Janeiro. As you noticed, we are currently undergoing a renovation of some public areas in order to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. Thank you for the compliments about...

Washington DC, District of Columbia
Reviewed 6 September 2015

We recently stayed at the JW in Rio after we had to abandon the villa we had planned. While the hotel's rooms are not quite as nice as some JW properties, the staff and the location are excellent. It is of course on Copacabana beach. From the front desk to housekeeping, the waiters at breakfast, the staff on the concierge...

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Helpful?
1Thank Nads347
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Nads347, Thank you for taking your time to write these lovely words about your experience during your recent stay at JW Marriott Rio de Janeiro. We proud ourselves on delivering a high quality service as our guests deserve. We know that our staff is responsible for the high quality and for this reason we are extremely proud of them....

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: ₹ 16,230 - ₹ 26,767 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 On the Beach Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#14 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
36 questions
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front,but the interior room are less expense.”
 of 5 bubbles Why44523, 8 Mar 2017 | Read review
“Get the Copa view if you can.”
 of 5 bubbles barrianneb, 3 Mar 2017 | Read review
“Look for a room with ocean view”
  • View from the lounge
  • View from room #1512
  • Room #1512
  • Rooftop view
  • Room #1512
  • Room slippers
 of 5 bubbles jorgeeantonio, 23 Feb 2017 | Read review
“Upper floor with view of beach is ideal.”
 of 5 bubbles gunflint1, 20 Feb 2017 | Read review
“Ocean view is the way to go!”
 of 5 bubbles CecileV27, 12 Feb 2017 | Read review
5 of 5