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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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2,013 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Rio de Janeiro
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Showing 1,316: English reviews
Sparta, New Jersey
Reviewed 11 November 2015 via mobile

Stayed at the JW Marriott for 4 nights. The location of the hotel is very nice, right across from the beach. The hotel itself is fairly average but what made it great is the staff. Everyone is very professional and friendly. I used the concierge services a number of times and they were always friendly, well informed and patient.

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Helpful?
1Thank 5Margaret
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear 5Margaret, Thank you for taking your time to write us about your recent stay at JW Marriott Rio de Janeiro. It is a pleasure to learn that our staff provided you such a great experience. You can be sure that the Concierge staff will receive your compliments. Hope to host you again soon. Sincerely, Francisco Lasso – Director of...

South Woodstock, Vermont
Reviewed 11 November 2015

A friend and I stayed two nights here before going on to visit some locals. From the minute we entered until we left, the staff at the Marriott was fantastic to us. There were two new staff members, William, in the Executive Lounge and a bellman whose name changed from day to day because his badge hadn't come in yet!...

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Helpful?
Thank Toodles1
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Toodles1, Thank you for taking your time to write about your experience at JW Marriott Rio de Janeiro. It is amazing to learn from you that you enjoyed your stay. You can be sure that Willian and Felipe will receive your compliments. Will be our pleasure making you feel like a princess many other times. Sincerely, Francisco Lasso –...

Kuala Lumpur, Malaysia
Reviewed 10 November 2015 via mobile

We only had one night in Rio, and it was going the end of a long 3 weeks in Peru, so we decided to book into the Marriott as we have stayed in a couple of Marriotts in other cities before, and we have always been pleased with the service at Marriott. The night before our arrival, we called to...

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Helpful?
Thank Baby_Cleo
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Baby_Cleo, Thank you for taking your time to write us this lovely and detailed review about your recent stay at JW Marriott Rio de Janeiro. Needless to say that is a great source of pride to learn from you that your stay was enjoyable and memorable. As we are really proud of our staff and service, I will personally...

scottsdale
Reviewed 10 November 2015

We were in Rio for a brief 3 days after my husband had a conference in Sao Paulo. The Marriott is beautiful with a wonderful location on Copacabana Beach. My husband is a Marriott Platinum Elite and we were upgraded to a wonderful suite with a bedroom, living room 1 and 1/2 bathrooms and the most amazing view! I could...

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Helpful?
Thank joeconmom
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear joeconmom, Thank you for taking your time to write us about your experience at JW Marriott Rio de Janeiro. It is always good to receive great comments from our guests. This kind of feedback gives us the certain that we are delivering a high quality service. We are happy to know that your stay was memorable and that you...

United States and Brazil
Reviewed 9 November 2015

I see from Tripadvisor that this hotel has many complimentary reviews and a few not-so-complimentary reviews. Unfortunately, I must relay uncomplimentary events that took place during my stay at the JW Marriott in Rio de Janeiro. The hotel is located across the street from the beach in Copacabana. The hotel is attractive and most employees appear attentive to the needs...

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Helpful?
1Thank traveler50502015
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear traveler50502015 Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the JW Marriott Hotel Rio de Janeiro. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all...

Dana Point, California
Reviewed 8 November 2015

Great location and rooms. I was very impressed with the highest level of service from everyone in the hotel. From moving the room to a quieter location to the great service provided at the Executive Lounge. William Coutinho was awesome setting up the meals, or just chatting about life at the lounge. He is a great example of what the...

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Helpful?
1Thank Ron M
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Ron M, Thank you for taking your time to send us these amazing words about your recent stay with us. As we are proud of our staff and service, you can be sure that all the Executive Lounge's staff and William will receive your compliments. We hope to be your home any time life brings you to the Marvelous...

Butler, New Jersey
Reviewed 7 November 2015 via mobile

Catching up on an older review, was there a few years back and this was a really nice hotel. I was there during the super bowl and the staff set up a place for us americans to watch the game. Locals joined and it was a lot of fun. Hotel was great, staff was great and its a short walk...

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Helpful?
Thank Tom H
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Tom H, Thank you for taking your time to write us about your experience at JW Marriott Rio de Janeiro. We are happy to know that you enjoyed the Super Bowl games during your stay. We hope to see you again soon for perhaps enjoy another Super Bowl with us! Sincerely, Francisco Lasso – Director of Operations

London, United Kingdom
Reviewed 7 November 2015

If you want to absorb the Rio vibes, this is not for you. But if you want to bask in luxury, with fantastic staff, great location, wonderful rooms and all amenities you could wish for, this is the place for it. Right on the Copacabana Beach, and I am guessing with views 360 degrees from the pool and terrace on...

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Helpful?
Thank FreecycleAmanda
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear FreecycleAmanda, Thank you for taking your time to send us these lovely words about your experience at JW Marriott Rio de Janeiro. It is always a great source of pride learning that our guests enjoy our location, staff and service. We hope to have the opportunity to host you again many other times! Sincerely, Francisco Lasso- Director of Operations

Rio de Janeiro, RJ
Reviewed 7 November 2015

The hotel is in a great location. It's right by the beach and it's close to international banks, grocery stores, and all kinds of awesome restaurants. The hotel itself has great amenities. The staff does a wonderful job making the hotel really feel like home. This is a fine art the staff has mastered. The complementary breakfast is a lot...

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Helpful?
Thank Judy K
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Judy K, Thank you for taking your time to write us about your experience at JW Marriott Rio de Janeiro. Needless to say that is amazing to learn that you enjoyed your stay with us! We are really proud of our staff and service. It is always a pleasure to hear that our team offered great experiences. We hope...

Houston, Texas
Reviewed 4 November 2015

Beautiful rooms and common areas. The concierges were exceptional! Staying there was like having the comforts of home, while in Brazil. Loved it! They also set us up with the best tour guide we could have asked for, Marco Bransford.

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Helpful?
Thank Leslie R
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Leslie R, Thank you for taking your time to write us about your stay at JW Marriott Rio de Janeiro. We feel really pleasant to learn that your stay with us was nothing less than perfect. As we are proud of our staff and service, I will personally send your compliments to the concierge team. Hope to host you...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: ₹ 16,230 - ₹ 26,767 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#10 On the Beach Hotel in Rio de Janeiro
#14 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
36 questions
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bed and pillows in the room had are the most comfortable I've encountered in a hotel ever.”
 of 5 bubbles MariaJudyKhan, 27 Mar 2017 | Read review
“Beach front,but the interior room are less expense.”
 of 5 bubbles Why44523, 8 Mar 2017 | Read review
“Get the Copa view if you can.”
 of 5 bubbles barrianneb, 3 Mar 2017 | Read review
“Look for a room with ocean view”
  • View from the lounge
  • View from room #1512
  • Room #1512
  • Rooftop view
  • Room #1512
  • Room slippers
 of 5 bubbles jorgeeantonio, 23 Feb 2017 | Read review
“Upper floor with view of beach is ideal.”
 of 5 bubbles gunflint1, 20 Feb 2017 | Read review
5 of 5