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JW Marriott Hotel Rio de Janeiro

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1,933 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Rio de Janeiro
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Showing 1,276: English reviews
United States
Reviewed 2 weeks ago

This was my first time to Rio and at a JW Mariott, neither disappointed. The location is superb, right in the middle of Copacabana. The staff are very helpful, particularly Afonoso, who is a Chef Concierge (like having a PhD in concierge services). Afonoso provided excellent recommendations for the best way to visit Christ the Redeemer and got us the...

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Helpful?
Thank Jade98
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Jade98, You can't imagine how happy we are to know that you enjoyed the experience of being at the JW Marriott Rio de Janeiro! We are glad to have associates like Afonso that goes out of their way to make our gust's stay even better. I am sure he will love to hear your kind words. We are glad...

Reviewed 2 weeks ago

Stayed over the new years in Rio. Marriott offered excellent room and check in services. Specially the breakfast waiters - Arthur and Ribeiro who were extremely friendly and helpful. Centrally located, a must stay in place.

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Helpful?
Thank Adarsh A
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Adarsh A, Thank you very much for sharing this kind words about our hotel. Is a great honer to receive comments like yours, as our main goal is to provide a high quality service to our guests. We are so lucky to have Arthur and Ribeiro in our team, I will personally share your comments with them. Once again...

Salt Lake City, Utah
Reviewed 2 weeks ago via mobile

Excellent bar service! Alberto and Yosseph are awesome bar tenders! Never went without a drink in my hand. They gave great recommendations for places to go shop. I would definitely come back here to stay.

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Helpful?
Thank king3121
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear king3121, Thank you for reviewing our hotel. It's is rewarding to know that our bar services surprised you in a good way. I am sure Alberto and Youssef will be very happy to know about your comment. We are glad to have them in our The Carioca team. I take this opportunity to invite you to meet our rooftop...

Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

The bartenders (Alberto and Youseff) made it a pleasure to spend time in the hotel bar. They have great personalities and had recommendations for activities! We will be coming back!! The food was excellent and room service was on point as well!

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Helpful?
Thank Alexander M
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Alexander M, We really appreciate that you took your time to review the JW Marriott Rio de Janeiro. I'm glad that you were able to delight of our exquisite culinary. I will be happy to share your words with Alberto and Youssef, their services really enhance The Carioca experience. In your next stay make sure to know our rooftop...

Reviewed 2 weeks ago via mobile

Day 1 and already feeling ripped off. Reserved nearly half a year in advance through Marriott Rewards and we ended up getting a very small room, with the paint on the ceiling peeling off. Several appliances (phone, safe box, lamps) haven't been replaced in decades. Not what one would expect from a JW. Extremely overpriced, staff was unable to offer...

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1Thank M D
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear M D Thank you for taking the time to share your recent experience at the JW Marriott Hotel Rio de Janeiro with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of...

Candiac, Canada
Reviewed 3 weeks ago

100% stay here, Copacabana Beach, the staff will guide you well, they know the area and will provide the required information on where and how to go somewhere safely, in my experiences, the rooms are very nice.

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Helpful?
Thank TonyO999
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear TonyO999, Thank you for taking some time to write about us. We are really glad to know that our staff made your travel experience even better. To deliver a service of excellence is our greatest pleasure. We can't wait to host you again in the future. Best Regards, Mariela Mendoza Front Office Manager

Reviewed 3 weeks ago via mobile

I loved this hotel very much! I traveled solo and stayed here Nov 10-13, 2016. The location in Copacabana is great; I felt safe at all times. The accommodations were perfect. The view from the rooftop was stunning. And the service was impeccable!! Specifically memorable service received from Gabriel working at the rooftop pool bar, as well as from the...

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Helpful?
Thank Greg O
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Greg O, We are so happy to hear you enjoyed your stay with us and that our location was a big plus for you, we are proud to say that we have one of the best’s views of Copacabana Beach. About our staff, be sure I’ll show your kind words to Gabriel and Afonso, they will be thrilled. Should...

Reviewed 3 weeks ago

We stayed with Marriott for a week in total, and they really treated us like kings. I was here with my family (2 rooms), they managed to give us connecting rooms, that was great. I loved the fact that each evening they would put in your room a piece of paper where it says what weather is expected for the...

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Helpful?
Thank Theo A
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Theo A, We are pleased to hear that you enjoyed everything from check-in to the Rooftop. Thank you so much for all the kind words, it is only through comments from guests like you that we realize we were able to exceed your expectations and create memories that could last for a lifetime. We are happy to know that...

Toronto, Canada
Reviewed 3 weeks ago via mobile

I have stayed in this hotel for five nights in May 2016 and enjoyed it a lot. Great location right on Copacabana beach. Close to almost everywhere u want to visit in Rio. Friendly and helpful staff. Clean rooms. Loved the rooftop pool.

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Helpful?
Thank Hell1907
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Hell1907, Thank you for finding some time to write about the JW Rio de Janeiro. Our location is a true highlight to our property, isn't it? But I'm sure our Staff and our service made your experience even better. If you loved our pool, I'm sure you will enjoy our recently launched food truck located at the rooftop area....

New York
Reviewed 3 weeks ago via mobile

Very nice hotel located in front of the beach, very clean, helpful staff and very friendly. I would visit again ! - great restaurants in the area - the beach looks great - very nightlife but have to be very careful... can not walk round with money or valuables.

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Helpful?
Thank Yokasta
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Yokasta, Thank you for sharing your comments about the JW Marriott Rio de Janeiro. We are really proud of our prime location in the heart of Copacabana Beach. If your future tips brings you back to Rio, we will be truly grateful to have the chance to host you again. In your next visit try our Caipirinha Jug at...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: ₹ 15,589 - ₹ 37,236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#11 On the Beach Hotel in Rio de Janeiro
#13 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to ocean view, worth the extra money”
 of 5 bubbles nickapatterson, 18 Jan 2017 | Read review
“Beach facing is the best...but expensive......”
 of 5 bubbles CDN_GUY_40, 11 Jan 2017 | Read review
“Ask for ocean view room”
 of 5 bubbles WilliamNg111, 4 Jan 2017 | Read review
“Rooms with an ocean view are the best”
 of 5 bubbles Jade98, 3 Jan 2017 | Read review
“Ocean views are nice, but more expensive.”
 of 5 bubbles TonyO999, 29 Dec 2016 | Read review
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