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Mercure Rio de Janeiro Arpoador Hotel

MercureUS$ 103*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mercure Rio de Janeiro Arpoador Hotel
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750 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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maputo
Reviewed 3 weeks ago

All the staff are well trained and superb. I was very surprised and happy from the moment of my check in to the check out experience - They were professional, efficient and friendly. The location of the hotel is great, you can choose your way to Ipanema or Copacabana beach either way on a walk distance; restaurants around are also...

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Helpful?
Thank zedeck
Priscila M, Supervisora de Qualidade at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Zedeck, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador Hotel. We are delighted to read that you had an excellent stay, it is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we...

Berlin
Reviewed 3 weeks ago

I staid in March. The hotel is fine the room was nice. Services are poor (restaurant only for breakfast). My room had bedbugs. I noticed only too late. I send a complaint on accorhotels' website and received an sorry not sorry email from the hotel to tell me next time they'll try to give me a better experience. During my...

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Helpful?
Thank cmoipaulo
Priscila M, Supervisora de Qualidade at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Mr. Paul, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 12 April 2017 via mobile

I have been staying there whenever I am in Rio for the last 10 years. Obviously it is a good value, but more than anything I really like the location. The last two times, however, I wasn't very happy as the rooms I was given were substandard. Also the wifi doesn't work too well which is a no-go for me...

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Helpful?
Thank Albert J F
Priscila M, Supervisora de Qualidade at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Mr. Albert J F Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a...

Sao Paulo, Brazil
Reviewed 16 March 2017

I am a frequently visitor of Rio. This hotel was very good. Location is perfect and staff is friendly. The room could be a little bit more cozy but it's fine anyway. The neighborghood is Arpoador, which means you are 5 minutes walk from either Copacabana or Ipanema. Perfect.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Raphael S
Priscila M, Supervisora de Qualidade at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Mr. Raphael Thank you very much for your kind words. It will be a pleasure to welcome back at Mercure RJ Arpoador. Sincerely, Adriana Gomes Quality Supervisor

Sao Paulo, SP
Reviewed 6 March 2017

It's hard to think of a better place to stay in Rio de Janeiro than this region between the neighborhoods of Copacabana and Ipanema. The hotel, though, has problems. The staff was always very polite and attentive, but several little and medium problems occurred during the stay. From the lousy breakfast improvised while the kitchen was being refurbished (and that...

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Helpful?
Thank AnaLuizaDaltro
Priscila M, Supervisora de Qualidade at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Mrs. Daltro, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

jakarta
Reviewed 2 January 2017 via mobile

The location is great....between Ipanema and Copacabana. The staff was super-friendly and very helpful. The room was a decent size with separate lounge and a small kitchen. Rates were very high over New Year but an included beakfast and a bottle of sparkling wine for New Year's Eve were nice touches. The public areas are newly done and look good....

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Helpful?
Thank ianf22
London, United Kingdom
Reviewed 25 December 2016 via mobile

We stayed at the Mercure Arpoador for 2 nights. The hotel is located at the edge of Copacabana and Ipanema and both are easily accessible from here. The staff of the hotel is fantastic and probably the best thing about the hotel and everyone can speak English. Danielle in reception was just par excellence. We had our room on the...

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Helpful?
Thank ReviewsbyTC
Los Angeles, California
Reviewed 19 November 2016

Central location between Copa & Ipanema. Metro is couple blocks away & taxi stand across the street. Nice size apartment with decent balcony view. Full amenities. Late night convenience store next door. Staff is excellent. My new favorite place in Rio!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank irstu
Priscila M, Manager at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Arpoador. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We hope to welcome you again in Rio. Sincerely, Priscila Machado General Manager

Reviewed 17 November 2016 via mobile

I stayed at Mercure Arpoador with two other friends right after the Olympics. The staff is really friendly and helpful. The room we stayed in wasn't big but it was really comfortable for 3 people. Breakfast is amazing, with lots of options and everything taste good. The fresh tropical juices were the best. The only thing I didn't like was...

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Helpful?
Thank misswonderlust
Priscila M, General Manager at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, Thank you for this review of your stay at Mercure Arpoador! We are glad that you enjoyed it. The staff sends his regards and hopes to see you again in Rio. Sincerely, Priscila Machado General Manager

Porto Alegre, RS
Reviewed 12 November 2016

Our stay was impeccable. We loved it... we were celebrating our honeymoon and we were astonishingly well recepctioned. The room was great and location is spectacular… you can easily stroll either ways – Ipanema or Copacabana. About 10min walk from the fortress and another 10min walk distance to the metro. Perfect spot.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lelio B
Priscila M, General Manager at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, Thank you very much for your kind words toward our staff. It was our pleasure to welcome you. Your review makes us jubilant to have fulfilled our purpose in your stay. We hope to welcome you back at Mercure Arpoador soon. Sincerely, Priscila Machado General Manager

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11/06/2017 12/06/2017
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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The 3 star Mercure Apt Arpoador, offering 46 apartments, is located between the two most famous beaches in Brazil, Copacabana and Ipanema. The hotel is 12 kilometres from the centre of Rio de Janeiro and 25 kilometres from the international airport. The hotel features fully equipped apartments, a fitness centre, sauna, swimming pool and parking. ... more   less 

Additional Information about Mercure Rio de Janeiro Arpoador Hotel

Address: Rua Francisco Otaviano 61, Rio de Janeiro, State of Rio de Janeiro 22080-040, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana , Lagoa
Price Range: ₹ 6,465 - ₹ 10,214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Rio de Janeiro Arpoador Hotel 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Mercure Apartments Rio De Janeiro Arpoador Hotel Rio De Janeiro
Mercure Rio De Janeiro Arpoador Hotel Brazil
Hotel Style:
#50 Luxury Hotel in Rio de Janeiro
#56 On the Beach Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Rio de Janeiro Arpoador Hotel staff and other travellers.
4 questions
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Questions? Get answers from Mercure Rio de Janeiro Arpoador Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor, the better, as Copacabana is quite loud until late at night.”
FitDude, 26 May 2016 | Read review
“higher floors front apartments have great view.”
thiagos752, 24 Feb 2016 | Read review
“Even pay bit extra, get a room at higher floor is better with quiet stay”
WinfieldT, 23 Oct 2015 | Read review
“Higher up the better.”
tmbobSlough, 18 Sep 2015 | Read review
“rooms ending 5 are on the back and next to a green area.”
lmvi2003, 8 May 2015 | Read review
5 of 5
Mercure
US$ 103* /night
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HotelQuicklyUS$ 151
TravelocityUS$ 103
PricelineUS$ 104
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Prices are for 1 room, 2 adults
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