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Enotel Acqua Club - Porto de Galinhas

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Enotel Acqua Club - Porto de Galinhas
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3,534 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Sao Paulo, SP
Reviewed 2 days ago NEW

Well structured all inclusive resort. Food and beverage availability, good quality. Standard rooms with good air conditioning. Average rated services. No surprise delights. Lots of activities are possible inside the resort and exploration around may be a nice actiivity.

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Thank 408Vivian
Maidenhead, United Kingdom
Reviewed 26 August 2016 via mobile

I could say a lot of things about this place but will only use one word, AMAZING. The pools are great bar is lovely staff great and also the location is second to none with everything you need to enjoy your stay . I will definitely be going back as the whole family loved the place and had an Amazing...

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1Thank Correafamily
Newcastle upon Tyne, United Kingdom
Reviewed 21 April 2016

I was a sponsor at a corporate event here last week - we didn't stay in the hotel, but we did pay a significant amount to have a booth at the exhibition space and attend the conference. Our hotel was just along the beach from the hotel, but despite having conference badges to prove that we were participating in the...

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Helpful?
1Thank Alice L
EnotelHandR, Gerente de relações com clientes at Enotel Acqua Club - Porto de Galinhas, responded to this review

Dear Alice, How are you? Dear Alice, We’ve received your comment and would like to thank you for it. We’re deeply sorry if your experience was not as good as we offer to our guests. Alice, we are sure that was a misunderstanding. Our staff didn't want to be rude with you. We can supposed that there were some communication...

Natal, RN
Reviewed 26 March 2016 via mobile

We came from Natal to enjoy a quality family time. Great service, nice food and nice swimming pools. Great theater shows for the children! The only bad thing was the smell of the rooms. In the end everything was great with the trip. We were in group of 15 people.

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2Thank Luizbezerra84
EnotelHandR, Gerente de relações com clientes at Enotel Acqua Club - Porto de Galinhas, responded to this review

Dear Luizbezerra84 How you going? Luizbezerra84, we have just received your post and we came in order to thank you for your lovable words. Our mission is offer the best times to our guests and comments like your show us we are right path. Thank you. Luizbezerra84, we hope see you and your family here again, to live more unforgettable...

Milwaukee, Wisconsin
Reviewed 14 March 2016

Before my trip, I read lots of reviews about the hotel and was somewhat concerned. I can honestly say that any concerns I had about the reviews were quickly replaced. There was staff on hand that spoke English, the food was excellent, the rooms were all very clean (did smell musty...), the pools were nice, the staff was very helpful....I...

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Helpful?
3Thank Teri G
EnotelHandR, Gerente de relações com clientes at Enotel Acqua Club - Porto de Galinhas, responded to this review

Hello, Terry G! How are you? We have just received your comment and we are very happy with it. Thank you for your lovely words and tell for you that we are very happy with your satisfaction in staying with us. We hope have you and your family with us again shortly. Best regards. Enotel Hotels & Resorts Team.

Reviewed 22 December 2015 via mobile

Good infrastructures, but I had higher expectations with the meals... the Asian restaurant was a lame with its "Asian cuisine", the staff in the Portuguese one did not look happy to be there ... Wi fi connection was way too slow.

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2Thank Silvio B
Sacramento, California
Reviewed 13 September 2015 via mobile

So... I don't even know how to describe. The hotel has everything to be amazing... But it's not... Are the lazy? I don't know what's wrong with them... From the administration to employees. Check in: it was " smooth" ... Three guys in reception and luckily I was second in line so I got attended immediately... Problem??? Took forever. The...

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7Thank liketotravel017
Enotel, Gerente de relações com clientes at Enotel Acqua Club - Porto de Galinhas, responded to this review

Hi liketotra! Thank you for your comments and constructive criticism, which we will analyze in detail with our teams responsible. We ask that you contact us direct via e-mail vendas@enotel.com.br so that we can strengthen relationships and analyze your case with depth. Cordially, Enotel Hotels & Resorts

Reviewed 13 August 2015

I have a reservation and will be there soon. Unfortunately, I haven´t started my vacations and I am already having a bad time. It is very hard to find someone who speaks spanish or english IF they answer the phone or an e-mail

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4Thank Alberto V
Enotel, Gerente de relações com clientes at Enotel Acqua Club - Porto de Galinhas, responded to this review

Hi Alberto! Thank you for your comments and constructive criticism, which we will analyze in detail with our teams responsible. We ask that you contact us direct via e-mail vendas@enotel.com.br so that we can strengthen relationships and analyze your case with depth. Cordially, Enotel Hotels freehold Resorts

Portland, Maine
Reviewed 12 August 2015 via mobile

If you American: 2 or 3 stars at best No 110 outlets so bring adapters No English speaking staff Brazilian so they move at the speed of a turtle. Asked for a 2 bedroom suite Got a double room (Doesn't work for 2 adults & 2 kids) We were checking in a 2:30am Took one hour to get a second...

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2Thank Nitro207
Enotel, Gerente de relações com clientes at Enotel Acqua Club - Porto de Galinhas, responded to this review

Hi Pbouchard! Thank you for your comments and constructive criticism, which we will analyze in detail with our teams responsible. We ask that you contact us direct via e-mail vendas@enotel.com.br so that we can strengthen relationships and analyze your case with depth. Cordially, Enotel Hotels & Resorts

Buenos Aires, Argentina
Reviewed 9 July 2015

Nice hotel, with great outdoors, amazong swiming pools, and wondreful beach. The staff very collaborative. Nice food. Only 15 minutes walking along theneach to reach the beautiful Porto de Galinhas. To enjoy!

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4Thank Claudia S
Enotel, Gerente de relações com clientes at Enotel Acqua Club - Porto de Galinhas, responded to this review

Hello Cláudia! We appreciate your feedback and look forward to a new opportunity. We are in constant training to offer the best services to our guests. Reviews as your reinforce the idea that we are on the right path and committed us to provide a better service. Receive the sincere compliments to all who make the Enotel Hotels & Resorts....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Enotel Resort & Spa has a privileged location by the sea on the beach The hotel is located on the southern coast of Pernambuco state, on the beach of Porto de Galinhas considered one of the most visited tourist destinations and recognized in Brazil. It is the first all-inclusive hotel in the area. With this system, customers can enjoy all meals, snacks, drinks, entertainment and sports at no extra charge, all designed to make the most of your stay. The 5-star resort has 348 comfortable rooms and one of the most spectacular sea views, large gardens, which provides the best natural environment. This place is surrounded by beautiful white sand beaches and coconut palms. Its rich culture and nature, together with a pleasant climate, warm and clear waters make Porto de Galinhas, a perfect destination to enjoy the holidays - "Live the Moment." The hotel is located only 60 kilometers from the Guararapes International Airport - Recife / PE, and 2.5 km from the city of Porto de Galinhas. ... more   less 

Additional Information about Enotel Acqua Club - Porto de Galinhas

Address: Rodovia PE-09 | Gleba 6 BA, Porto de Galinhas, Ipojuca, State of Pernambuco, Brazil
Region: Brazil > State of Pernambuco > Ipojuca > Porto de Galinhas
Price Range: ₹ 19,914 - ₹ 34,521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Enotel Acqua Club - Porto de Galinhas 4*
Number of rooms: 348
Reservation Options:
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Also Known As:
Enotel Porto Galinhas De
Enotel Porto Galinhas Hotel
Hotel Style:
#6 Top resorts Hotel in Porto de Galinhas
#6 Luxury Hotel in Porto de Galinhas
#14 Family Hotel in Porto de Galinhas
#15 On the Beach Hotel in Porto de Galinhas
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Questions & Answers

Here's what travellers have asked, with answers from Enotel Acqua Club - Porto de Galinhas staff and other travellers.
184 questions
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Questions? Get answers from Enotel Acqua Club - Porto de Galinhas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose beach view”
 of 5 bubbles 596claudias, 8 Jul 2015 | Read review
“Get rooms that start with number 1. They will be in the main floor and is better to walk through the hotel.”
 of 5 bubbles 627guilhermeb, 8 Jul 2015 | Read review
“Stay away from this "all inclusive" resort”
 of 5 bubbles Paul_Smith_2301, 15 Jun 2015 | Read review
“I don't know about other rooms, but the room that I stayed (room 2603) has very low wi-fi signals. Don't stay in that room if you have to use wi-fi in your room.”
 of 5 bubbles AntonioKuo, 5 Mar 2015 | Read review
“Avoid the ground level.”
  • Anoitecer em Porto de Galinhas
 of 5 bubbles carlosqm, 2 Feb 2015 | Read review
5 of 5