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Ouro Minas Palace Hotel

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2,668 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Rio de Janeiro, RJ
Level Contributor
4 reviews
Reviewed 2 weeks ago

I have stayed at Ouro Minas twice before and booked another stay for December. Room was spacious and very clean, with soft sheets and comfy pillows (I am picky on this subject...), breakfast is outstanding, meals are wonderful, but the best part of this hotel is, in my opinion, their staff. They are exceptional! Yes, I have been to fancier... More 

Helpful?
Thank lizziebravo
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Hello! Thanks for helping other travelers to choose the Ouro Minas with your assessment. We strive to provide a road beyond expectations. So we were very happy to hear that you were satisfied. We hope to see you again soon. Best regards, Rebecca Freitas Marketing and Costumer Relationship Ouro Minas Palace Hotel Phone: +55 (31) 3429-4772 E-mail: rebecca.freitas@ourominas.com.br More 

London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016

I live in London but travel to Belo Horizonte several times a year to visit my wife's family. I've stayed in many of the cities 'best' hotels and thought I'd give Ouro Minas a try as I'd always heard good things. I had high expectations because I know many people stay here for weddings, honeymoon, etc and the hotel is... More 

Helpful?
Thank Cushy31
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Hello! We are sorry for not having been able to meet your expectations. We hope to have the opportunity to welcome you again and show the improvements made from comments like yours. Best regards, Rebecca Freitas Marketing and Costumer Relationship Ouro Minas Palace Hotel Phone: +55 (31) 3429-4772 E-mail: rebecca.freitas@ourominas.com.br More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016 via mobile

We recently stay in the hotel and I have to say we had enjoyed it a lot. Is is not in the centre of the city and you are going to need a car to move around, but the staff in there are really helpful and know their way around. I Would you like to leave a big thanks to... More 

Helpful?
Thank Thirley
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Hello! Thanks for helping other travelers to choose the Ouro Minas with your assessment. We hope to see you again soon. Best regards, Rebecca Freitas Marketing and Costumer Relationship Ouro Minas Palace Hotel Phone: +55 (31) 3429-4772 E-mail: rebecca.freitas@ourominas.com.br More 

Sao Paulo, SP
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 31 July 2016

Great staff and facilities. Very comfortable room, with a good bed and kind staff, providing all you need. Pool area has a jacuzzi, with a heating water system. Restaurant and breakfast are excellent too. If going to Belo Horizonte, this is a great option.

Helpful?
Thank AndreChaves
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Andre, We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have... More 

Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 July 2016

had the pleasure of staying at the hotel for a couple of days. Had plenty of time this visit to take in the health club and pool area as well as do some quick touring and dining. the facilities were clean and well attended to. Free weights and a machine set up as well as tread mills stair machines and... More 

Helpful?
Thank Philip V
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Philip, We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have... More 

Hamilton, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 June 2016

My husband and I stayed at Ouro Minas for 7 days, 6 nights with 7 other family members as my husband's son was marrying a local girl. Found everyone very friendly and helpful, even though very little English was spoken. Hotel itself was very clean and beautifully maintained and no complaints at all about the room and the accommodations within.... More 

Helpful?
Thank NancyJo419
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Nancy, We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have the... More 

Pompano Beach, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2016 via mobile

Excelente experience. A little pack at the breakfast area, crowded and too many lines. Everything else was amazing. Staff very friendly and helpful. In the room is very silence, great acustic and light isolation, excellent to a great night is sleep.

Helpful?
Thank helvio1973
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Helvio, We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have... More 

1 review
Reviewed 17 May 2016 via mobile

Positive:Nice service, fast check in and out, good breakfast, Also The building has a very interesting architecture and very reasonable room size. Negative: very slow elevators, furniture is a bit old on the rooms, dinner menu is not very high quality and the location if you need to be in downtown is a long distance with intense traffic

Helpful?
Thank Ivan C
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Ivan, First thank you for your comment and your considerations. They are what make us improve our products and service continuously. It may not look it, but we are just 7km from BH Centre, 9km from the region of Savassi and 8km from the Pampulha. In addition to being the hotel in Belo Horizonte closer to Confins Airport.... More 

Sao Paulo, SP
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 May 2016 via mobile

The hotel is located half an hour from Confins aeroport, and as a consequence it is very strategic to go to Inhotim and Ouro Preto. The staff is very nice, the breakfast just incredible, with 50 types of breads and cakes, and the international restaurant very tasty too.

Helpful?
Thank maluks s
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have the opportunity to... More 

BH
Level Contributor
207 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 May 2016 via mobile

Great room with wonderful bed, pillow and sheets. But shower could be better. Breakfast is fantastic, with lot of options. Internet is Ok. Unfortunately, I had no time to enjoy facilities, like swimming pool and sauna.

Helpful?
Thank Leonardo C
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Leonardo, We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation

Additional Information about Ouro Minas Palace Hotel

Address: Avenida Cristiano Machado 4001, Belo Horizonte, State of Minas Gerais 31160-413, Brazil
Region: Brazil > State of Minas Gerais > Belo Horizonte
Price Range: ₹ 4,944 - ₹ 8,847 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ouro Minas Palace Hotel 4.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Ouro Minas Palace Hotel Belo Horizonte, Brazil
Hotel Style:
#1 Business Hotel in Belo Horizonte
#1 Romantic Hotel in Belo Horizonte
#1 Family Hotel in Belo Horizonte
#1 Luxury Hotel in Belo Horizonte
#3 Green Hotel in Belo Horizonte
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Questions & Answers

Here's what travellers have asked, with answers from Ouro Minas Palace Hotel staff and other travellers.
11 questions
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Questions? Get answers from Ouro Minas Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors offer a better view. All have new beds that are very comfortable”
 of 5 bubbles 144philipv, 20 Jul 2016 | Read review
“All rooms are reasonably priced so chose the one right for you. All rooms have views of the city so I preferred I higher floor room.”
 of 5 bubbles NancyJo419, 15 Jun 2016 | Read review
“Good apartment, clean and good size, good breakfast good fitness center. Near to the shopping mall.”
 of 5 bubbles jorge_sancho, 9 May 2016 | Read review
“Five Stars”
 of 5 bubbles filipes997, 28 Apr 2016 | Read review
“The higher the floor the quieter.”
 of 5 bubbles MartonioPinto, 24 Mar 2016 | Read review
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