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Ouro Minas Palace Hotel

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Ouro Minas Palace Hotel
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2,972 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Rio de Janeiro, RJ
Reviewed 1 February 2017

Wonderfull service, very well located hotel, a rich and filling breakfast. Luxurious accommodations, and excellent bedding clothes Staying at Ouro Minas was a fantastic experience for me. I recommend it to everyone looking for hotel in Belo Horizonte.

Review collected in partnership with this hotel
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Helpful?
Thank Patrick P
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

First, we appreciate your comment and your considerations. They help us improve our services and products continuously. We look forward to welcome you again soon so you can check all innovations we made from comments like yours. Kind regards, Monaline Alvarenga Marketing and Customer Relations +55 (31) 3429-4763 monaline@ourominas.com.br

Reviewed 31 January 2017 via mobile

Great beds and pillows.... However the hotel itself is a bit old.... The ac unit is great during the day BUT at night you fry... I suspect they have a central control that brings up all the units at night... All you have is a fan. The bathrooms are clean BUT our toilet needed to be serviced over 5 times...

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Helpful?
Thank Dee M
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review
Google Translation

Lamentamos imensamente por não termos conseguindo atender sua expectativa. Todos os pontos levantados serão repassados às gerências responsáveis para que...

Reviewed 22 January 2017 via mobile

Well located, reasonable food and very slow lift and internet connection, friendly and comfortable place. The restaurant buffet is reasonable, very good conference facilities. A good option for a easy business trip, if you need more and faster business facilities that is not your place

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Helpful?
Thank Ivan C
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

First, we appreciate your comment and your considerations. They help us improve our services and products continuously. We look forward to welcome you again soon so you can check all innovations we made from comments like yours. Kind regards, Monaline Alvarenga Marketing and Customer Relations +55 (31) 3429-4763 monaline@ourominas.com.br

Reviewed 11 January 2017

Desde o primeiro minuto, até a nossa despedida, nos sentimos tão bem-vindos quanto em nossa própria casa! Com destaque para a extraordinária equipe de Recepção, todos os colaboradores do hotel foram sempre muito gentis, genuinamente sorridentes e extremamente prestativos, sem nenhuma exceção, nos deixando com a nítida sensação de 'queríamos ficar mais' e 'com certeza voltaremos'. Com uma cama maravilhosa,...

Review collected in partnership with this hotel
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Helpful?
Thank Rafael_m_Chaves
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review
Google Translation

Nós é que agradecemos por ter disponibilizado seu tempo para nos fazer esta avaliação tão positiva. Ficamos muito felizes em...

Reviewed 4 January 2017

Excellent hotel! Great cost-benefit considering it's a 5-star hotel in Belo Horizonte! Friendly staff. Great breakfast. My stay does not have nothing to complain about the hotel. Very reasonable rates too. Highly recommended!

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Helpful?
Thank ghcest
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

First, we appreciate your comment and your considerations. They help us improve our services and products continuously. We look forward to welcome you again soon so you can check all innovations we made from comments like yours. Kind regards, Monaline Alvarenga Marketing and Customer Relations +55 (31) 3429-4763 monaline@ourominas.com.br

Rio de Janeiro, RJ
Reviewed 14 November 2016

I have stayed at Ouro Minas twice before and booked another stay for December. Room was spacious and very clean, with soft sheets and comfy pillows (I am picky on this subject...), breakfast is outstanding, meals are wonderful, but the best part of this hotel is, in my opinion, their staff. They are exceptional! Yes, I have been to fancier...

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Helpful?
Thank lizziebravo
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Hello! Thanks for helping other travelers to choose the Ouro Minas with your assessment. We strive to provide a road beyond expectations. So we were very happy to hear that you were satisfied. We hope to see you again soon. Best regards, Rebecca Freitas Marketing and Costumer Relationship Ouro Minas Palace Hotel Phone: +55 (31) 3429-4772 E-mail: rebecca.freitas@ourominas.com.br

London
Reviewed 27 September 2016

I live in London but travel to Belo Horizonte several times a year to visit my wife's family. I've stayed in many of the cities 'best' hotels and thought I'd give Ouro Minas a try as I'd always heard good things. I had high expectations because I know many people stay here for weddings, honeymoon, etc and the hotel is...

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Helpful?
Thank Cushy31
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Hello! We are sorry for not having been able to meet your expectations. We hope to have the opportunity to welcome you again and show the improvements made from comments like yours. Best regards, Rebecca Freitas Marketing and Costumer Relationship Ouro Minas Palace Hotel Phone: +55 (31) 3429-4772 E-mail: rebecca.freitas@ourominas.com.br

Brisbane, Australia
Reviewed 23 August 2016 via mobile

We recently stay in the hotel and I have to say we had enjoyed it a lot. Is is not in the centre of the city and you are going to need a car to move around, but the staff in there are really helpful and know their way around. I Would you like to leave a big thanks to...

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Helpful?
Thank Thirley
OuroMinas, Gerente de relações com clientes at Ouro Minas Palace Hotel, responded to this review

Hello! Thanks for helping other travelers to choose the Ouro Minas with your assessment. We hope to see you again soon. Best regards, Rebecca Freitas Marketing and Costumer Relationship Ouro Minas Palace Hotel Phone: +55 (31) 3429-4772 E-mail: rebecca.freitas@ourominas.com.br

Sao Paulo, SP
Reviewed 31 July 2016

Great staff and facilities. Very comfortable room, with a good bed and kind staff, providing all you need. Pool area has a jacuzzi, with a heating water system. Restaurant and breakfast are excellent too. If going to Belo Horizonte, this is a great option.

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Helpful?
Thank AndreChaves
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Andre, We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have...

Reviewed 20 July 2016

had the pleasure of staying at the hotel for a couple of days. Had plenty of time this visit to take in the health club and pool area as well as do some quick touring and dining. the facilities were clean and well attended to. Free weights and a machine set up as well as tread mills stair machines and...

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Helpful?
Thank Philip V
OuroMinas, Assistente de Marketing at Ouro Minas Palace Hotel, responded to this review

Dear Mr. Philip, We were very happy and honored to know that we can meet your expectations. It is a great incentive for us to receive comments like yours through Trip Advisor, and help travelers have chosen better hotel in Belo Horizonte. Be certain that your comment will be shared and celebrated with our entire team. We hope to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Ouro Minas Palace Hotel

Address: Avenida Cristiano Machado 4001, Belo Horizonte, State of Minas Gerais 31160-413, Brazil
Region: Brazil > State of Minas Gerais > Belo Horizonte
Price Range: ₹ 4,979 - ₹ 8,713 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ouro Minas Palace Hotel 4.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Ouro Minas Palace Hotel Belo Horizonte, Brazil
Hotel Style:
#1 Business Hotel in Belo Horizonte
#1 Luxury Hotel in Belo Horizonte
#1 Family Hotel in Belo Horizonte
#1 Romantic Hotel in Belo Horizonte
#3 Green Hotel in Belo Horizonte
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Questions & Answers

Here's what travellers have asked, with answers from Ouro Minas Palace Hotel staff and other travellers.
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Questions? Get answers from Ouro Minas Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Á partir do 10° andar”
 of 5 bubbles PatrickP242, 1 Feb 2017 | Read review
“higher floors offer a better view. All have new beds that are very comfortable”
 of 5 bubbles 144philipv, 20 Jul 2016 | Read review
“All rooms are reasonably priced so chose the one right for you. All rooms have views of the city so I preferred I higher floor room.”
 of 5 bubbles NancyJo419, 15 Jun 2016 | Read review
“Good apartment, clean and good size, good breakfast good fitness center. Near to the shopping mall.”
 of 5 bubbles jorge_sancho, 9 May 2016 | Read review
“Five Stars”
 of 5 bubbles filipes997, 28 Apr 2016 | Read review
5 of 5