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Hotel Mercure Belo Horizonte Lourdes

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Hotel Mercure Belo Horizonte Lourdes
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1,738 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 1 week ago NEWvia mobile

I stayed here for a couple of nights while in town for a friend's wedding. Though I wasn't going sightseeing, it seemed to me that the surrounding area was good. The hotel itself has positive and negative aspects, though the negative ones really weighted out on my experience: Positives 1 - Front desk staff was very pleasing 2 - breakfast...

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Helpful?
Thank Fernanda C
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Fcugola, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 3 weeks ago

I planned to stay at the hotel, but when I arrived the hotel was so noisy from an event held there that I decided to go somewhere else for my trip. Blaring music from a hotel event at a late night hour is not what I wish for in my stay

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Helpful?
Thank Sammy B
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Sammy, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Sao Paulo
Reviewed 3 weeks ago

Very friendly staff: provided information on restaurants, late checkout, gluten-free options, etc. Very convenient location of Belo Horizonte, easy to reach some of the best spots (just far from Pampulha). Beautiful view of the city from a high floor. Very good gym. The only weakness was the pool that was very dirty.

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Helpful?
Thank JohnSaoPaulo
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear jOHN, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Herts
Reviewed 21 November 2016

Stayed here for a week on business. Good rooms to work in - get the top floors. Good location with lots of good restaurants nearby in a safe area. Don't eat at the hotel. Food not up to scratch although the breakfast buffet is just about ok. Staff very helpful. Lacks outdoor space - closed when i was there due...

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Helpful?
Thank vikki0
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 17 November 2016 via mobile

Loud music coming from parties inside the hotel . Unberably noisy ! Week day, late at night guests are unable to sleep . Not at all a bussines hotel . We could not sleep till very late ,after the party at the hotel was over , and we at at the top floor ! Do not recommend . Worse hotel...

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Helpful?
Thank Dash2070
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bh Lourdes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Rio de Janeiro
Reviewed 8 November 2016

Very good. Excellent services and emplacement. Next to the best restaurants. Some observations: the check in was too long. The bar could have a true bar tender. Good drinks are important to whom arrives in hotel after a hard day of work.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Luiz Flavio Di C
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Luiz Flavio, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

sao paulo, brazil
Reviewed 26 October 2016

This hotel is a good option for a business stay. It is run down, though most of the appliances worked well. Bad wi-fi. Uneventful check-in and out. Reasonable breakfast. The neighborhood is not a nice one.

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Helpful?
Thank acukiert
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Ribeirao Preto, SP
Reviewed 24 October 2016

Excellent option for business and tourism. Attentive staff and good service. Perfect localization. Breakfast and roons very good for a fair price. I would stay at the same hotel next time in Belo Horizonte.

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Helpful?
Thank anapaulamartins1978
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review
Google Translation

Prezada Ana Paula, agradecemos pela avaliação positiva ao Mercure Belo Horizonte Lourdes. Esperamos a acolher em breve novamente. Receba nossos...

Joao Pessoa, PB
Reviewed 24 October 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank junnnninho
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review
Google Translation

London, United Kingdom
Reviewed 11 October 2016

Very good hotel in Central Belo Horizonte with very good staff, great room and good restaurant. It's centrally located so was reasonably easy to get to around (traffic in BH can be a real pain). Restaurant was good for food and to have a drink. Only thing on the downside was annoying wait for check-out.

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Helpful?
Thank oneillpuk
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Mangerotti General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Belo Horizonte Lourdes is the perfect hotel for those who want to be close to everything.Located in the most charming neighborhood of Belo Horizonte and near the main points of the capital of the state, Mercure Belo Horizonte Lourdes offers to guests comfort and elegance.The staff is highly qualified, friendly and eager to tell you what the city has to offer. In addition, Mercure Belo Horizonte Lourdes is perfect option to host your business meeting, since it has Wi-Fi and a modern convention center. The Hotel combines the tradition of a french brand and the famous hospitality of the local people. Come and experience this unique concept of accommodation. ... more   less 

Additional Information about Hotel Mercure Belo Horizonte Lourdes

Address: Avenida do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
Region: Brazil > State of Minas Gerais > Belo Horizonte
Price Range: ₹ 3,610 - ₹ 5,939 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure Belo Horizonte Lourdes 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, ACCOR and Booking.com so you can book your Hotel Mercure Belo Horizonte Lourdes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Hotel Mercure Belo Horizonte Lourdes Brazil
Hotel Style:
#3 Family Hotel in Belo Horizonte
#3 Spa Hotel in Belo Horizonte
#4 Romantic Hotel in Belo Horizonte
#7 Business Hotel in Belo Horizonte
#11 Green Hotel in Belo Horizonte
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Belo Horizonte Lourdes staff and other travellers.
11 questions
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Questions? Get answers from Hotel Mercure Belo Horizonte Lourdes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors”
 of 5 bubbles JohnSaoPaulo, 26 Dec 2016 | Read review
“Ninth floor was perfect for me.”
 of 5 bubbles anapaulamartins1978, 24 Oct 2016 | Read review
“Higher floors are better”
 of 5 bubbles oneillpuk, 11 Oct 2016 | Read review
“Higher floors are less noisy from the busy road at the front of the hotel.”
 of 5 bubbles 0213, 15 Sep 2016 | Read review
“Ask for the room with mountain views, best ones are above the 19th floor”
 of 5 bubbles giseleg972, 9 Jul 2016 | Read review
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