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Windsor Plaza Brasilia Hotel

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Windsor Plaza Brasilia Hotel
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1,269 Reviews from our TripAdvisor Community

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There are newer reviews for Windsor Plaza Brasilia Hotel
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Showing 52: English reviews
Buenos Aires, Argentina
Reviewed 3 June 2016

The hotel location is great! To enjoying, Brasilia, this is necessary The room was large and sunny. And the most import to me, quiet! The breakfast was the best; fruits, cakes, sandwiches, juices. And all of them are maximum!

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Helpful?
Thank Alejandra V
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Alejandra V, Thank you very much for your comments and evaluation concerning to your stay at Windsor Plaza Brasília. We are very happy the breakfast, room facilities and structure as well the location. It's all to offer you a more comfortable stay. We hope see you soon. Sincerely, Alexandre Esmeraldo - Gerente Geral Regional João Silveira - Gerente de...

Beijing
Reviewed 16 May 2016

The Windsor Plaza in Hotel Zone South (not to be confused for the newer one in Hotel Zone North) is a decent enough hotel, with a generous and varied breakfast. The staff is lovely, and the rooms are fine -- a plus is the balcony. But if you need the internet during your stay, DO NOT STAY HERE. My colleague...

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Helpful?
Thank Andrew J
Manaus, AM
Reviewed 15 May 2016

My room card couldnt open the door after breakfast. They took one hour to open it. I had to run for a meeting and forgot a t-shirt and my phone's power cable, the last one I never got back...it was a shame but staff didnt feel responsible. It's not a 5 stars... barely 4 and doesnt worth the money

Review collected in partnership with this hotel
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Helpful?
Thank LUCAS B
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mr. Lucas B, Thank you very much for your comments. We apologize for the inconvenience you experienced during you stay at Windsor Plaza. Unfortunately due to events beyond our control we could not exceed your expectations. Concerning your phone’s power cable, we have checked once again but no device has been found. Wishing you all the best, Alexandre Esmeraldo...

Atlanta, Georgia
Reviewed 21 April 2016

I have stayed at this hotel a total of 9 weeks since early 2016. Great location, high quality food and amazing and wonderful staff. All this for a good room rate. The front desk team is first rate and extremely helpful. And for those lacking good Portuguese fluency, most if not all desk and management staff are English language capable....

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Helpful?
Thank Ken H
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mr Ken H The Windsor Plaza Brasília thanks you for choosing us for your stay in Brasília. Also, we are very happy with the comments about your staying with us, shared to the TripAdvisor Community. Feedbacks as yours are very important to us and our teams. They will know their efforts, attention and detail cares really make difference, offering...

Reviewed 17 March 2016

We spent about 3 night here, and al the night were such a loveloy. Very confortabled rooms that was so clean and with nice decor. Its not the top of luxury hotels but still a good choose. The breakfast was nice...

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Helpful?
Thank Miriam G
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Miriam G We are very happy for choosing Windsor Plaza Brasília. Also we would like to thank you for sharing you experience with us. Our teams are quite happy with your feedback. It is very important to us. We hope see you soon. Regards Alexandre Esmeraldo - Gerente Geral Regional João Silveira - Gerente de Recepção

Cobham, United Kingdom
Reviewed 13 March 2016

Quality and attentiveness of staff first class. Executive lounge good - really helpful people. Rooms clean but need updating - worst aspect is traffic noise just about all night. Windows old, don't close properly. Such a shame. Easy fix - just install inner glazing!

Review collected in partnership with this hotel
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Helpful?
Thank Neil S
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Hi Neil S The Windsor Plaza Hotel would like to thank you for choosing us for your stay. We are very happy with your experience shared at Tripadvisor Community and the concerning coments. About the suggestions, we forwarded to our infra structure department for analysis. Regards Alexandre Esmeraldo - Gerente Geral Regional João Silveira - Gerente de Recepção

Mexico City, Mexico
Reviewed 26 January 2016

I booked this hotel thinking it was the other Windsor in Brasilia, where I stayed last year. The hotel is good, although it is kind of old. The bathroom is not good, I don't like having a bathtub. I asked for a single bed room and I got a 2 bed room. Service is good though.

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Helpful?
Thank mmartinm1977
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mr mmartinm1977 Thank you very much for the considerations concerning your staying at Windos Plaza Brasília. We are happy you liked services. Also, we would like to have you at your next stay at Brasília, when we want exceed your expectations. Sincerely, Alexandre Esmeraldo - Regional General Manager João Silveira - Front Desk Manager.

Washington DC, District of Columbia
Reviewed 11 January 2016 via mobile

We stayed briefly at this great hotel . The location was perfect for the purpose of our trip ( to get a visa for the USA) , the fingerprint location is right across the street , and the American embassy is about 5/10 min max away . The hotel staff is outstanding , very polite , helpful and incredibly kind...

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Helpful?
1Thank carolzinhay
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Thank you for sharing you detailed review with us!!! I was pleased to read that our team was able to assist you and provided you with a hassle-free stay. Thank you for you rewiew, and we all hope to welcome you back again very soon!!! Wishing you all the best, Alexandre Esmeraldo - General Manager - Regional Brasília Walter Novaes...

The Hague, The Netherlands
Reviewed 12 December 2015

This is one of the very view hotels that I have visited where all the individual staff members offered impeccable and friendly service! I'm generally quite critical, and the staff at this hotel really did exceed expectations, so congratulations to them! For the rest we liked the fact that there was a good pool in a nice pool area (we...

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Helpful?
Thank Diana W
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mrs. Diana, First, we would like to thank, on behalf of the Windsor Plaza Brasilia team, the kindness to leave us your comments. We are honored to know you received during your stay, all the attention and care you deserve from our staff. We are delighted to hear that you approved our breakfast, considered one of the best in...

Reviewed 6 December 2015

This hotel is in a great location, close to the park and the TV tower, across from the mall and other shopping. The entire hotel is recently renovated. Great pool, jacuzzi, sauna and a small gym. Internet was fast, reliable and accessible throughout the hotel. Each room has a smart TV, individually controlled air conditioning, a security safe and mini-fridge....

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Helpful?
Thank Ken H
Walter N, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Guest, Thank you for choosing Windsor Plaza Brasilia as your hotel in our city! We are more than happy that your stay was a succes and we do appreciate all the comments. We are looking forward to having you next time you come to our town. Wishing you all the best, Alexandre Esmeraldo - General Manager - Regional Brasília...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Experience and experience amazing moments in our 5 star in the Federal District. With a privileged location, situated just minutes from the airport and the National Congress, overlooking the Senate or the TV Tower, the Windsor Plaza Brasilia offers 190 comfortable rooms and suites fully equipped for comfort and convenience of guests and room service available 24 hours. Guests have at their disposal fitness room, sauna, pool, Jacuzzi and beauty salon, as well as restaurants and bars.   The Windsor Plaza Brasilia provides a complete framework for realization of their events. It offers ample space, accommodating up to 450 people, comprising 16 halls. Highlights also include the Windsor Club, for guests who require more exclusive and differentiated services, with two well equipped meeting rooms and even breakfast for space or happy hour, reading room and four workstations. ... more   less 

Additional Information about Windsor Plaza Brasilia Hotel

Address: Setor Hoteleiro Sul, Quadra 05- Bloco-H, Brasilia, Federal District, Brazil (Formerly Naoum Plaza Hotel)
Region: Brazil > Federal District > Brasilia
Price Range: ₹ 6,419 - ₹ 10,481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Plaza Brasilia Hotel 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Windsor Plaza Brasilia Hotel Brazil
Hotel Style:
#1 Spa Hotel in Brasilia
#2 Luxury Hotel in Brasilia
#4 Business Hotel in Brasilia
#4 Romantic Hotel in Brasilia
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Plaza Brasilia Hotel staff and other travellers.
4 questions
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Questions? Get answers from Windsor Plaza Brasilia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a view on one of the upper flors.”
 of 5 bubbles robertcF3591ZH, 1 Aug 2016 | Read review
“Our room was large and sunny. It was wondwrful!”
 of 5 bubbles AlejandraV570, 3 Jun 2016 | Read review
“Old fashioned poorly equipped”
 of 5 bubbles 529lucasb, 15 May 2016 | Read review
“Rooms on the east side (facing Parque de Cidade) are quieter. Lower level room (below 11th floor) offer small balconies”
 of 5 bubbles KenH9, 21 Apr 2016 | Read review
“Club Superior rooms worth paying a little extra for, to use the top floor lounge. ”
 of 5 bubbles U802JSneils, 13 Mar 2016 | Read review
5 of 5