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Windsor Plaza Brasilia Hotel

Expedia.comUS$ 105*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 204*
US$ 105*
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US$ 115*
US$ 115*
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Windsor Plaza Brasilia Hotel
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1,381 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Sao Paulo, SP
Reviewed 2 days ago NEW

It is not a 5 star. 2.5 not more. Arrived late. 10 PM. Accor member. Room with no air conditioned working. Had to change rooms. Next day had to ask the housekeeper to please put a soap for the bathroom, since there was only one soap for the bath. Finally today morning during breakfast - no more coffee and nobody...

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Helpful?
Thank viajantefrequente707
VA
Reviewed 1 week ago

We usually stay at other hotels when in Brasilia for business - but decided to try the Windsor. They offered early check in for my entire team (about 10 people arriving different days) which is important when you land at 7:15 in the morning. They also allowed late check out at 3pm. In addition, all requests were met with a...

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Helpful?
Thank MCWC
Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback about your stay, we are glad to note that you appreciated the service and the staff however we are disappointed to learn that you were not fully satisfied with some aspects of your room. Guest satisfaction is of paramount importance for us and we take pride in the delivering the best service...

Omaha, Nebraska
Reviewed 2 weeks ago

We recently traveled to Brasilia on business and wanted to stay fairly close to the Congress / Convention Center. We stayed in a Club Superior Executive Room, which was very nice and spacious. The Club Lounge was most enjoyable with good food and drink and the staff was very pleasant and helpful. We enjoyed breakfast in the restaurant and the...

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Helpful?
Thank DebraL2
Luciano M, Assistente de Recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I am delighted to see that you had a great stay with us and hope the team and I have the opportunity to welcome you back again. Kind Regards Delcimar Moreira-Controller Luciano Max-Assistente de Recepção

A TripAdvisor Member
2 reviews
Reviewed 24 March 2017 via mobile

I stayed at Windsor Plaza for 2.5 weeks. The staff were superb - always helpful and happy. The room (a suite) was large and comfortable but not recently renovated. Good choice of shops and restaurants nearby made day-to-day living easy, and eating at hotel was consistently a good option (both in main rest and club lounge). I'll definitely stay again.

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Helpful?
Thank A TripAdvisor Member
Luciano M, Assistente de Recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear guest, Thank you very much for taking your time to write this lovely review. We are really pleased to hear that. Our team always try their best to make our guests feel like home and enjoy their stay. Kind regards, Alexandre Esmeraldo - General Regional Manager-Brasília Luciano Max - Front of House Manager Assistant

Los Angeles
Reviewed 19 March 2017

THE pet lover hotel in Brasilia! I brought my seven-month old female Maltese, Firoozeh, to Brasil because she is part of the family. The search for a hotel was frustrating because most hotels' websites do not take pride in being pet friendly. Brazilians are slowly adapting to pets, fortunately. I was lucky to find the Windsor Plaza because its staff,...

Review collected in partnership with this hotel
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Helpful?
Thank marciam445
Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia Hotel, responded to this review

Dear Marcia, Thank you for your kind review! So much appreciated by the team and just wonderful to read that you found the service to be "impressive" and the hotel to be "the best pet hotel in Brasília"! We hope to see you again one day very soon. Kind regards, Alexandre Esmeraldo - General Regional Manager-Brasília Luciano Max - Front...

Reading, United Kingdom
Reviewed 21 February 2017 via mobile

This is a solid 4-star hotel - nice but basic room (no amenities like an iron, for instance). The staff claimed that there were no gluten-free items at breakfast - in fact there was a whole section. In general, however, the staff spoke excellent English and were really helpful with all requests. A good place to stay in Brasilia.

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Helpful?
Thank PedroSweb
Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia Hotel, responded to this review

Dear Pedro, Thank you for your review based on your recent stay with us. I am delighted that the staff was really helpful. I shall be sure to pass these on to my team. Per your request we can send to your room ironing board and iron. I very much hope to welcome you back to The Windsor Plaza Brasilia...

Vancouver, Canada
Reviewed 21 February 2017

I tried yet another hotel in the capital, hoping to break a spell of stays that were decidedly 'meh'. Sad to say that the Winston Plaza did nothing to change my opinion that Brasilia is in need of a service culture to combat the overall feeling of mediocrity in this city. Check-in was quick enough in a hotel that is...

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Thank Michael F
Buenos Aires, Argentina
Reviewed 23 January 2017 via mobile

The room was very spacious, with lots of natural light, the staff very effective and polite. The highlight was the breakfast buffet, including very tasty omelettes, made fresh on the spot! Recommended!

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Helpful?
Thank 2017ba
Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia Hotel, responded to this review

Dear guest, Thank you for your amazing review and the four star rating! I will ensure that your feedback is shared with the entire team here at The Windsor Plaza Brasília as everyone will be delighted to hear that you enjoyed your time with us. Best regards, Alexandre Esmeraldo - General Regional Manager-Brasília Luciano Max - Front of House Manager...

Reviewed 1 January 2017

We stayed in this hotel for a few days in December 2016. Overall we found the hotel comfortable and pleasant. The room was spacious. The bed was good. Our room was on the 16th floor facing Carlton where on the roof there was some technical noise going on all the time. In the night it was quite strong despite the...

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Helpful?
1Thank Irina N
Luciano M, Assistente de Recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Irina, We appreciate you taking the time to provide detailed feedback regarding your recent stay at the Windsor Plaza Brasília. We are extremely pleased to see that you found our hotel comfortable and pleasant. The service charge of 25% is applied when a guest decides to charge a massage to his room bill. However, as a gesture of goodwill...

Sao Paulo, SP
Reviewed 15 December 2016 via mobile

The hotel is excellent and the staff is the highlight. Front desk team is amazing. Luciano, Ana and Alexandre make you feel at home. Surely recommend it. It was my girlfriend 's birthday and they made sure it was unforgettable!

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Helpful?
Thank Winston P
JoaoSilveiraR, Front Office Manager at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mr Winston, Thank you very much for choosing Windsor Plaza Brasília for your stay, as well for the spent time sharing your experience with Tripadvisor Community. We are very happy to know that the care and attention of our teams and our services positively contributed to a pleasant stay. Special moments to our guests are equally important to us...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Experience and experience amazing moments in our 5 star in the Federal District. With a privileged location, situated just minutes from the airport and the National Congress, overlooking the Senate or the TV Tower, the Windsor Plaza Brasilia offers 190 comfortable rooms and suites fully equipped for comfort and convenience of guests and room service available 24 hours. Guests have at their disposal fitness room, sauna, pool, Jacuzzi and beauty salon, as well as restaurants and bars.   The Windsor Plaza Brasilia provides a complete framework for realization of their events. It offers ample space, accommodating up to 450 people, comprising 16 halls. Highlights also include the Windsor Club, for guests who require more exclusive and differentiated services, with two well equipped meeting rooms and even breakfast for space or happy hour, reading room and four workstations. ... more   less 

Additional Information about Windsor Plaza Brasilia Hotel

Address: Setor Hoteleiro Sul, Quadra 05- Bloco-H, Brasilia, Federal District, Brazil (Formerly Naoum Plaza Hotel)
Region: Brazil > Federal District > Brasilia
Price Range: ₹ 6,721 - ₹ 11,503 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Plaza Brasilia Hotel 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Windsor Plaza Brasilia Hotel Brazil
Hotel Style:
#1 Spa Hotel in Brasilia
#2 Luxury Hotel in Brasilia
#4 Romantic Hotel in Brasilia
#4 Business Hotel in Brasilia
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Plaza Brasilia Hotel staff and other travellers.
4 questions
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Questions? Get answers from Windsor Plaza Brasilia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they say they have Internet - it does not work. Gym - small... Awful place.”
viajantefrequente707, 25 May 2017 | Read review
“Try to get a room with a view on one of the upper flors.”
robertcF3591ZH, 1 Aug 2016 | Read review
“Our room was large and sunny. It was wondwrful!”
AlejandraV570, 3 Jun 2016 | Read review
“Old fashioned poorly equipped”
529lucasb, 15 May 2016 | Read review
“Rooms on the east side (facing Parque de Cidade) are quieter. Lower level room (below 11th floor) offer small balconies”
KenH9, 21 Apr 2016 | Read review
5 of 5
Expedia.com
US$ 105* /night
View Deal
Booking.comUS$ 115
PricelineUS$ 115
AMOMAUS$ 204
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*Disclaimer
Prices are for 1 room, 2 adults
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