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Melia Brasil 21

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#11 of 56 Hotels in Brasilia
Certificate of Excellence
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1 room 2 adults 0 children
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Melia Brasil 21
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2,504 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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Reviewed 3 days ago NEW

I arrived in the morning and found out that I had forgotten my briefcase in the taxi that brought me to the hotel. Three persons, Marília, Sebastiao and Nelson took care of this terrible problem. Started making calls and in a short period of time they were able to find the cab driver who brought my computer and other important...

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Helpful?
Thank Martin F
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Martin F, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

San Francisco, California
Reviewed 6 days ago NEW

The rooms are clean, the dining at Norton is ecellent and the people are very friendly. I would recommend this hotel for business trips at any towers, A, D or B. Close to a mall and feels pretty safe.

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Helpful?
Thank 246cyril
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear 246cyril, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

Knoxville, Tennessee
Reviewed 1 week ago

Not the most luxurious property, but clean, comfortable, and well-located. Staff is competent and eager to meet guest needs. Cost is very reasonable and this hotel certainly met my needs. I would stay here again if the need for another trip arose.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank W8913IOalank
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear W89131Oalank, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Take this opportunity to thank your comments, which help to improve our services. Kind Regards, Jacques Bezençon - General Manager

Reviewed 1 week ago via mobile

The staff at the reception desk were friendly and tried to be helpful. The room felt clean and spacious. The bathroom however was not cleaned properly. The breakfast was also quite good, there was a wide selection of food for breakfast.

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Helpful?
Thank Maria C
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Maria C, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

Canton of Geneva, Switzerland
Reviewed 1 week ago via mobile

Stayed there for a conference. There are 3 towers (B, D & F). I stayed in B (higher floor) and was happy. Room was modern, clean and comfortable. Colleagues who were on lower floors complained about the old style of their room. Colleagues in tower F were not so happy. Apparently, this one had not been upgraded. Tower D looked...

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Helpful?
Thank Ludo-Owen
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Ludo-owen Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our services....

Dallas, Texas
Reviewed 2 weeks ago via mobile

I'm into my 3rd day here and it's not bad. When I checked in, they sent me to another tower. Rumor is they can sometimes put Americans in their lesser rooms. That being said, my room is ok. I asked for a single bed but they gave me 2 twins. When I checked in at 2am, I can't say I...

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Helpful?
Thank Ryan B
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Ryan B, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

Washington DC, District of Columbia
Reviewed 23 December 2016

I have stayed at this hotel several times. It is a nice hotel, with comfortable rooms. The staff is helpful and friendly. The location is good, walking distance to a mall with food court. The restaurant in the hotel is good, as is the lobby bar. The steak sandwich is WONDEFUL.

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Helpful?
Thank Pinecone-sw
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Pinecone-sw, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. Take this opportunity to thank your comments, which help to improve our services. Kind Regards, Jacques Bezençon - General Manager

Philadelphia, Pennsylvania
Reviewed 21 December 2016

I have stayed at the Melia 21 for about 30 nights over the past 4-5 years. The service is excellent, the room Wi-Fi is free, the steaks in the Norton restaurant are quite good, and the breakfast has an extensive collection of fruits, cereal, eggs cooked to order, cold cuts, pastries, etc. The rooms are clean and nicely furnished. The...

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Helpful?
Thank Bahia123
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Bahia123, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. Take this opportunity to thank your comments, which help to improve our services. Kind Regards, Jacques Bezençon - General Manager

Reviewed 16 December 2016

This hotel is wonderful. Spacious, comfortable and charming staff. Easy to get to on the Executive Bus from the airport. Don't bother with taxis! There is a food stand across the street by the gas station. Mediterranean. Fantastic

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1Thank Debra Z
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Debra Z, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. Take this opportunity to thank your comments, which help to improve our services. Kind Regards, Jacques Bezençon - General Manager

Washington DC, District of Columbia
Reviewed 14 December 2016

(1) Return my laundry without requiring me to call housekeeping three times. (2) Remove the stains from the carpet and lampshade. (3) Provide international electrical sockets/adapters in the rooms. (4) Remove the working girls from the hotel. (5) Allow me to log into the wifi for the week without having to re-log in each day. (6) Allow reservation to be...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank I5146UGstevenb
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear I5146UGestevenb, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our services....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Melia Brasil 21

Address: SHS Quadra 6 - Bl. B, D & F | Asa Sul, Brasilia, Federal District 70316-000, Brazil
Region: Brazil > Federal District > Brasilia
Price Range: ₹ 4,226 - ₹ 8,787 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Melia Brasil 21 4.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Melia Brasil 21 Hotel Brasilia
Melia Hotel Brasilia
Sol Melia Brasilia
Melia Brasil 21 Brasilia, Brazil
Hotel Style:
#6 Romantic Hotel in Brasilia
#6 Family Hotel in Brasilia
#8 Luxury Hotel in Brasilia
#8 Business Hotel in Brasilia
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Questions & Answers

Here's what travellers have asked, with answers from Melia Brasil 21 staff and other travellers.
13 questions
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Questions? Get answers from Melia Brasil 21 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room in Block "D" if possible.”
 of 5 bubbles W8913IOalank, 15 Feb 2017 | Read review
“Away from the lift...noisy.”
 of 5 bubbles grbr07, 4 Dec 2016 | Read review
“Stay in a room at a different hotel.”
 of 5 bubbles X886WVrichardr, 3 Nov 2016 | Read review
“Room 1417 was quiet, nice view of City Park, clean, everything worked”
 of 5 bubbles DianeW622, 20 Jul 2016 | Read review
“Take the adapter for power. Watch out for hookers. ”
 of 5 bubbles 331jimmyh, 20 Jul 2016 | Read review
5 of 5