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Pestana Convento do Carmo

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#20 of 113 Hotels in Salvador
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722 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Norwich
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Stayed for two nights, wish it was two weeks, great hotel, well situated for old town, great food, great staff, loved it, many good bars nearby so plenty of places to eat, very histrionic, Francisco on Recp. So good and very helpful, would highly recommend to stay.

Helpful?
Thank pinkNorwich
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you for your visit, and for your helpful review. We are happy to know that you enjoyed your stay with us. Your kind comments will be shared with all the staff members. We do hope to have the opportunity in the near future to welcome you, your friends and family back at our hotel in Salvador. Thank... More 

Geneva, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

This hotel has major great attributes, the central location in Pelourinho, the quietness of this old convent turned hotel, an amazing pool, luxurious finishes. The personnel is also very welcoming and happy to help! I totally recommend a stay at this hotel. The only slightly negative would be the outsourced restaurant service. I found the restaurant a bit limited. But... More 

Helpful?
Thank Paologeneva
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Mr Paolo, Thank you for choosing the Pestana Convento do Carmo Hotel, and for your feedback regarding your stay. Your comments are most appreciated. Your feedback is being analyzed, and the necessary improvement measures will be taken regarding the Restaurant service. We look forward to welcoming you and to being of service. Kind Regards, Vitor Veiga General Manager Pestana... More 

Bangkok, Thailand
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is very well located close to the main attractions at the "Pelourinho" neighborhood. The building has a fantastic collection of antiques and historical furniture. I recommend anyone to try the "caipirinha" at the bar and relax enjoying the beautiful decoration.

Helpful?
Thank PGR05
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest, Thank you very much for choosing the Pestana Convento do Carmo Hotel, and for sharing your feedback with us. We are happy that you enjoyed your stay, and we hope that you will return and become a regular guest of ours. We look forward to welcoming you back in the future. Yours sincerely, Vitor Veiga General Manager Pestana... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The hotel is located in the heart of Salvador but still a quiet and peaceful oasis. It has a nice garden with a small pool at which breakfast is served as well. They also have a restaurant for lunch and dinner but we never tried that one. Staff at the reception was extremly friendly, excellent English and very helpful. The... More 

Helpful?
Thank dana_kleyn
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Convento do Carmo Hotel, and for taking the time to send us your valuable comments. It´s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We... More 

Sydney, Australia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

The building itself is the drawcard. It is gorgeous with two central courtyards, high ceilings and exposed beams on the top floor. There is a museum of the original convent inside the hotel which can be visited on weekdays on request. It is right in the heart of the historic Pelourinho district which makes exploring easy, although due to security... More 

Helpful?
Thank Jean255057
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing our Hotel as your destination, and for taking the time to share your comments with us. We are very sorry to know that your experience did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken in order to offer our guests... More 

Cheddar, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2016

It is great to see this beautiful building restored and now a wonderful hotel. While the rooms are small and antiquated it is in keeping with the overall atmosphere. The paintings and sculptures in the public areas are fantastic and overall any inconvenience is more than made up for. The only complaint is that dining is very pricey and not... More 

Helpful?
Thank Amit S
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Mr Amit, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Convento do Carmo Hotel as your destination, and for sharing your opinions with us. We are sorry to know that you experienced certain inconveniences during your stay. We will focus on the necessary improvement measures. We hope that you will give us... More 

Nairobi, Nairobi, Kenya
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2016

This hotel is just stunning, the bedrooms are a little musty but this kind of adds to the atmosphere. It has a museum which was shut when we were there but really the whole building should be a museum- you expect to see ghosts walking along the corridors. The restaurant is very good- the moqueca (Bahian fish stew) a dish... More 

Helpful?
Thank Emma S
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Mrs Emma, Thank you very much for choosing the Pestana Convento do Carmo Hotel, and for sharing your feedback with us. We are happy that you enjoyed your stay, and we hope that you will return and become a regular guest of ours. We look forward to welcoming you back in the future. Yours sincerely, Vitor Veiga General Manager... More 

1 review
Reviewed 12 September 2016

Beautiful old building, but it needs some serious help in house keeping. Dirty, dusty,dark rooms and hallways. The pool water was not blue, and furniture around it, were dusty and stained. A rooster woke us up at 4am. Dogs barking and a rumbling sound of a machinery outside all night long. The room air conditioner vents were black. Not impressed... More 

Helpful?
Thank Jovanio M
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Mr Jovanio, Thank you for choosing the Pestana Convento do Carmo Hotel, and for your feedback regarding your stay. We are sorry to read that your experience at our hotel did not meet your expectations. Our Department Heads have been informed, and the necessary improvement measures will be taken. Your comments are being analyzed, and the necessary improvement measures... More 

Minneapolis, Minnesota
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 September 2016

I stayed 3 nights in August. Upon entering, you won't believe how beautiful the hotel is. Public areas are stunning and well maintained. Check in was easy and front desk staff are excellent and speak English well. The room, on first glance, was great. Cool wooden floors, unique feel. Very clean. Then you start to notice some things: It feels... More 

Helpful?
Thank jcaulum
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest , Thank you for staying with us at the Pestana Convento do Carmo Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards.... More 

New York City, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2016 via mobile

This property is beautiful for its history and the staff is very nice, food is good but there was something stale about it. Lots of dust, the rooms weren't very well ventilated (sheets/pillows felt damp) and the rooms felt old. I think you are paying a little too much for an outdated room.

Helpful?
Thank sanguhoya
pestana, Gerente geral at Pestana Convento do Carmo, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Convento do Carmo Hotel, and for taking the time to send us your valuable comments. Your feedback is so important to us, in order to improve our service and product. We would like to inform that your comments will be shared with all the staff... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Pestana Convento do Carmo

Address: Rua do Carmo, 1 | Pelourinho, Salvador, State of Bahia 40301-330, Brazil
Region: Brazil > State of Bahia > Salvador
Price Range: ₹ 7,637 - ₹ 15,273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Convento do Carmo 5*
Number of rooms: 79
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Also Known As:
Pestana Convento Do Carmo Hotel Salvador
Pestana Convento Do Carmo Salvador
Hotel Style:
#2 Business Hotel in Salvador
#2 Family Hotel in Salvador
#4 Romantic Hotel in Salvador
#11 Luxury Hotel in Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Convento do Carmo staff and other travellers.
6 questions
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Canterbury, United Kingdom

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Questions? Get answers from Pestana Convento do Carmo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The beds are huge so extra beds for children not necessary.”
 of 5 bubbles Y2911QKemmas, 13 Sep 2016 | Read review
“Ask for the room with mezannine”
 of 5 bubbles PhoenixSaoPaulo, 30 Aug 2016 | Read review
“first floor rooma are spacious but the top level rooms are more charming”
 of 5 bubbles WojtekS_12, 13 Apr 2016 | Read review
“Ask for a double room deluxe on the top floor - nice big room and excellent en suite bathroom with drench shower.”
 of 5 bubbles awatle1, 28 Mar 2016 | Read review
“All rooms are quite and good, I will recomend the second floor”
 of 5 bubbles AntonioAGSC, 19 Mar 2016 | Read review
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