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Okura Act City Hotel Hamamatsu

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492 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Reviewed 3 weeks ago via mobile

Room is spacious and facilities are in good condition. Staffs are very friendly and helpful and able to comprehend in English. Breakfast are ok but could be improved with more variety. We stayed at level 42 and the city view from the hotel was amazing. Very near to family Marts and stations too.

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Helpful?
Thank Jk8826
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you for staying with Okura Act City Hotel Hamamatsu. We are very pleased to have compliments to our hotel staff. However, regarding to breakfast, we will consider improvement with more variety, in reference to the valuable comments that you had. We will do my best to allow the provision of services to meet our customers. Thank you for coming....

Reviewed 3 weeks ago via mobile

The hotel is conveniently located, close to the train station, center of the city, easy to visit the surroundings. Great service, English speaking staff, assisting. Gym, swimming pool, good restaurants.

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Thank Paul M
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you for staying with Okura Act City Hotel Hamamatsu. We are very pleased to have compliments. We will do my best to allow the provision of services to meet our customers. Please visit us when you come to Hamamatsu. We are looking forward to seeing you again.

Glasgow, United Kingdom
Reviewed 30 October 2016

Only stayed one night on a business trip. Room was very comfortable with great views. Had to pay £30 extra to get in the room before 3pm (I got in at 12, would have been £90 to get in at 11) which was a hassle after a flight from London and train journey to get there. This was the only...

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Thank Steve B
Reviewed 25 October 2016

Stayed at this hotel for a scientific conference. Really clean hotel. Great breakfast with lots of choice. Typical (good) Japanese service. I had a room with view of the mountains including Mount Fuji..on a clear day. 5 minutes from the station but signage is not clear. Lots of good cheap restaurants nearby. nice "Expensive" bar near top floor with great...

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Thank Djwd
Sydney, Australia
Reviewed 23 October 2016

Just spent 5 nights here on business. The Good relates to its position (near the station and shopping precinct. The hotel is well laid out with plenty of options for eating as well as shops for those last minute items. Breakfast options were good and the meals were of good quality. The Bad..I was unlucky enough to get a corner...

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2Thank NMFC18
Reviewed 1 October 2016 via mobile

Even though tourlists from overseas may not know, Okura is one of the best traditional Japanese hotel brands. Okura Act City in Hamamatsu is probably best hotel in this area. The view from room is pretty nice. Breakfast buffet provides Japanese and continental styles of food. More importantly it is cheap.

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Thank nyamamot39
Reviewed 19 August 2016 via mobile

One of the most beautiful hotel l stay very nice room , services and restaurants, location and view very good, the internet is very good, the staff are fantastic, hotel is very clean room is big and comfortable l like every things in this hotel

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Thank Ahmed A
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.We are also very glad get a happy with the stay.Also We will do my best to allow the provision of services to meet our customers.Please visit us when You came to Hamamatsu. In addition, we look forward to seeing you. Thank you for your post.

Dabrowa Gornicza, Poland
Reviewed 6 August 2016

Perfect rooms with nice view. Excellent breakfast. High level of service. This is really the top from the top. Kind and helpfull staff. I cannot say nothing about whole facility becasue in Japan you can only sleep in hotel, rest of my day I was outside.

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Thank Grzegorz_1982
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. It is very pleasure that you enjoyed our hotel and stay in Hamamatsu. It was good to have you like a view and the breakfast from the guest room. We are looking forward to serving you again. Thank you.  

Stockholm, Sweden
Reviewed 4 August 2016 via mobile

I have stayed several times at this five star hotel last 15 years. Just 5 minutes walk from the central railway station and perfect service provided. The hotel has several bars and restaurants as well as conference facilities in the building. Also a gym (but rather expensive). Breakfast in both Japanese and Western style is offered.

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Thank Max S
Reviewed 13 July 2016

nice hotel with very close proximity to downtown and public transportation (train, bus, taxi). Take a walk to nearby neighborhoods and enjoy authentic Japanese food. Explore the town/city on foot, it's well worth it. Try the French bakery in the train station next to Starbucks, you'll love it

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Thank Jack A
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. It is very pleasure that you enjoyed our hotel and stay in Hamamatsu. We are looking forward to serving you again. Thank you.  

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
Yamazato
Yamazato
Cuisines: Japanese
Paganini
Paganini
Cuisines: French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Parking: 500 ... more   less 

Additional Information about Okura Act City Hotel Hamamatsu

Address: 111-2 Itayamachi, Naka-ku, Hamamatsu 430-7733, Shizuoka Prefecture
Region: Japan > Chubu > Shizuoka Prefecture > Hamamatsu
Price Range: ₹ 5,717 - ₹ 14,634 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Okura Act City Hotel Hamamatsu 4.5*
Number of rooms: 322
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Also Known As:
Okura Act City Hamamatsu
Hotel Style:
#1 Family Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
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Questions & Answers

Here's what travellers have asked, with answers from Okura Act City Hotel Hamamatsu staff and other travellers.
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Questions? Get answers from Okura Act City Hotel Hamamatsu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid corner rooms. Ask for an iron on check in as they are rare.”
 of 5 bubbles NMFC18, 22 Oct 2016 | Read review
“ask for rooms on top floor and request one looking noth east, on a good day you can see mount Fuji. all rooms have great views of the city”
 of 5 bubbles jacka250, 12 Jul 2016 | Read review
“Try to get room on inland side to see Mt Fuji on a clear day”
 of 5 bubbles Mortfam, 24 Jun 2016 | Read review
“All the rooms have good view, but sea facing rooms better”
 of 5 bubbles YesYenMum, 24 Jan 2016 | Read review
“choose the highest floor! you will see the great city view day and night!”
 of 5 bubbles welly_tj, 28 Dec 2015 | Read review
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