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Hoshino Resorts KAI Enshu

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hoshino Resorts KAI Enshu
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109 Reviews from our TripAdvisor Community

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Showing 5: English reviews
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Reviewed 7 January 2017

I've stayed in Hoshino Kai resorts twice. There are ryokan in Japan more traditional, more picturesque onsen communities, places closer to Tokyo that I have enjoyed. But if you are traveling to Kyoto, Nagoya, in this area, this ryokan is spot on for the money. I list it as a mid-range hotel because the cost is not high for the...

Thank warren D
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu, responded to this review

Dear warren D, Thank you very much for taking time to review our ryokan and hospitality in Hoshino Resorts. We are also pleased to know that you chose KAI Enshu following KAI Ito, and enjoyed your stay this time as well. Your feedback about our service is much appreciated as it helps us to improve in order to offer a...

Tokyo, Japan
Reviewed 5 August 2016

If you love green tea, you should go here. I have been to many ryokan but this one put a great deal of emphasis on green tea, and that made it extraordinary. - Kai Enshu has a special lounge and a tea master to guide guests in preparing tea as a special activity. - Granted, directions were in Japanese, but...

Thank Jen L
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu, responded to this review

Dear Jen L, Thank you very much for staying with us at Hoshino Resorts KAI Enshu and taking your valuable time to place comments for us. We are thrilled that you had enjoyed your stay through various Japanese tea experience. On the other hand, I do sincerely apologize for the concerns you experienced during your stay. Your feedback about our...

Reviewed 26 December 2015 via mobile

すばらしい接客、すばらしいお食事、すべてに満足でした。宿泊代は高いかもしれませんがそれに納得しますし、価値があります。また地元の人が休養のためにいけば地域の魅力再発見、遠くからくる方は浜松のよさを堪能できると思います! Wonderful services, wonderful meals, everything makes us happy! I could forget bad memories. Maybe, you think that this hotel is so high price but, it is worth of paying. If you are first time travel to Hamamatsu, you can find good point of region(Hamamatsu is rural) and you can do special experience!

Thank natsuiro-free
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu, responded to this review
Google Translation

natsuiro-free様 この度は、星野リゾート界遠州にご宿泊いただき、またご感想をお寄せいただき誠にありがとうご...

Reviewed 22 October 2015

Stayed 2 nights at the KAI Enshu. While the exterior of the building was fairly oldish, the entrance and lobby was completely renovated. The rooms were also partially renovated but I think they did not sufficient funds to renovate the shower room, which was disappointing. However, this was made up with the onsen. There are 2 hot spring zones and...

Thank delkc2002
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu, responded to this review

Dear delkc2002, Thank you very much for staying with us for two nights. Your feedback about the shower room provides us opportunities to enhance our guest experience. I will share your comment with the management team and we will make sure to review your opinion at the next property enhancement review meeting. Also we truly appreciate your kind comments about...

Boston, Massachusetts
Reviewed 12 May 2014

Went there for a weekend trip. From the outside, the building looks pretty old but once you're inside, the lobby is beautiful and the service was just stunning. We also liked the food and the hot spring so much. Yes, it is quite pricy but it's definitely worth it.

Thank gonta6

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04/06/2017 05/06/2017
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  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Guestrooms of contemporary Japanese design overlook Lake Hamana, whose waters provide many of the delicacies that feature in the creative Kaiseki cuisine. Unwind further with the area's famous green tea. ... more   less 

Additional Information about Hoshino Resorts KAI Enshu

Address: 399-1 Kanzanjicho, Nishi-ku, Hamamatsu 431-1209, Shizuoka Prefecture
Region: Japan > Chubu > Shizuoka Prefecture > Hamamatsu > Hamanakokanzanji Onsen
Price Range: ₹ 21,913 - ₹ 52,165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoshino Resorts KAI Enshu 4*
Number of rooms: 33
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Hamamatsu
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Questions & Answers

Here's what travellers have asked, with answers from Hoshino Resorts KAI Enshu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 5th, 6th, 7th floors are for guest rooms. Ask for a higher floor. I think all rooms overlook the lake.”
warrenD190, 7 Jan 2017 | Read review
“From the pictures, if you choose the cheaper room, only one person will have an unimpeded view of the lake. Choose the pricier one!”
jennylimmy, 5 Aug 2016 | Read review
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