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The Westin Crystal City

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The Westin Crystal City
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1,124 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Crystal City
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Showing 1,097: English reviews
Pittsburgh, Pennsylvania
Reviewed 17 December 2014

Took my family to DC for a few days to see the sights and needed an affordable hotel since we book two rooms or a large suite. Booked the Westin Crystal City through Hotwire and was very pleasantly surprised with my stay. Especially have to thank and give kudos to staff member, Ranjit. When I checked in, Ranjit went out...

3Thank Dabruddah
WestinCC, Manager at The Westin Crystal City, responded to this review

Dear Dabruddah, Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive a good praise. Thank you for letting us know how impressed you were with the staff and service they provided, I will be sure to share your kind comments with the hotel team. We look forward to your...

Washington DC, District of Columbia
Reviewed 17 December 2014

This place from the lounge to the great service and great people makes this an A+ for hotels in the Washington D.C. area. I'd like to thank our concierge Ranjit Edwards for making this weekend excellent. Will be back soon.

2Thank Alexis R
Hong Long
Reviewed 16 December 2014

A great renovated Westin right across the metro exit (Metro takes you to the National Mall in 15 mins). No direct tunnel access and you are exposed to the elements, but there is no stairs in between too. There is a Rite-Aid, a Dunkin' Donuts and a few deli eateries at the mall right next to the metro. Quite a...

1Thank KahOn
Reviewed 16 December 2014

My colleague and I stayed at this Westin in November of 2014 ....after a long day of meetings, we moseyed over to the lounge and enjoyed the best minty mojito made by the head bartender Victor. It was full of fresh mint, smooth, and tasty. . Yes, the rooms were wonderful and the service outstanding.....however, the signature for my recommendation...

2Thank Pamela D
Reviewed 16 December 2014

I initially chose this hotel because of its close vicinity to Reagan airport and I'm glad that I did. The hotel has very nice décor on the inside. The rooms are well designed and comfortable. One of my pet peeves in a hotel is a bad bathroom. The bathroom was up-to-date and the shower was great. During my stay, I...

1Thank Revgarmon
Durango, Colorado
Reviewed 14 December 2014

We happened upon this hotel after a bad experience at another "nameless" hotel in DC. We made the reservation for the Westin online while having breakfast and called them about 10:30 am because we had nowhere to leave our suitcases, except the trunk and that wasn't ideal for us. My husband asked if there was anyway to check in early...

2Thank WyKB02
Charleston, West Virginia
Reviewed 9 December 2014

My family stayed here over the weekend to go visit the National Christmas Tree and then to FedEx Field for the Redskins game. The customer service was excellent. The hotel is very convenient to restaurants, shops and the Metro station. The room was clean and well maintained. Beds are extremely comfortable but they do need some firmer pillows(personal preference). The...

2Thank Mike F
Reviewed 7 December 2014

Everything went really well, the hotel is in a good location. Close to dining, shops and the airport. we had an amazing time. Alex from banquets and Victor at the hotel bar were very professional, friendly and great at their jobs.

1Thank Eve R
Reviewed 6 December 2014 via mobile

We were looking for a hotel in close proximity to Arlington National Cemetery as we were attending a funeral there. While this hotel was not right next door, it was only three stops away on the metro. The metro station is only a half block away from the hotel making it convenient to virtually every location in the city (15...

1Thank Monica G
Newark, Delaware
Reviewed 2 December 2014

Great location, with easy access to DC without the craziness of DC traffic. Check in was a breeze and the lobby staff were all attentive and helpful. Parking was easy in the underground garage. The next morning, we had a disaster. Our shower clogged and our bathroom turned into a shallow lake. Maintenance was up within 10 minutes of my...

1Thank Carolyn Z

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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Region: United States > Virginia > Arlington
Price Range: ₹ 7,595 - ₹ 24,666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crystal City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“high up rooms great view”
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
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 of 5 bubbles nrlatt, 16 Jan 2017 | Read review
“Get as high a floor as you can to avoid street noise.”
 of 5 bubbles henryc949, 5 Jan 2017 | Read review
“Make sure air and heat works”
 of 5 bubbles troyi205, 28 Dec 2016 | Read review
“I was on the 11th floor & it was away from the crowd!”
 of 5 bubbles rueb, 20 Dec 2016 | Read review
5 of 5