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The Westin Crystal City

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The Westin Crystal City
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1,141 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Crystal City
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Showing 1,112: English reviews
Columbia, Maryland
Reviewed 17 March 2017

Stayed here in Dec 2016 for a work conference at the Marriott. No complaints - very friendly staff, clean room, great location. Parking was easy. Will definitely stay again this year for the same conference.

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Helpful?
Thank SpunkyDiva1908
florida
Reviewed 9 March 2017

This hotel was recommended by a friend because of it's comfortable bed and excellent location .you can take the metro to everywhere. The service is excellent . It is expensive to eat breakfast at the restaurant but the food is good .There is a free shuttle from DCA airport to hotel . The place is clean .They also have a...

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1Thank celine300
San Francisco, California
Reviewed 5 March 2017

Our hotel stay was very pleasant. The room itself is two extremes. My first impression is wow, the room is really dated! Apart from the comfortable bed and large flat screen TV, the decor looks very old in style. The bathroom, on the other hand, looks very new and impressive. It was quiet and our stay in the room was...

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1Thank kipy111
Acton, MA
Reviewed 20 February 2017

I drove to DC from Boston with my daughter and found a very good deal for a one-night stay at this Westin near Reagan airport. I took the metro to the airport and caught their shuttle. I learned later that the Metro stop Crystal City is right across the street, so you have easy access to the Metro back to...

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Thank jbcampo
Bethesda, Maryland
Reviewed 20 February 2017

I was meeting a client for lunch at the Westin and received superb service during our meal. Then, when I left, I forgot my laptop in the women's restroom. When I got home several hours later and realized it, I called the front desk frantically asking if they'd found it. At first the front desk manager, Jessica went searching for...

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3Thank DCWriterMom
Reviewed 15 February 2017

From the hotel check-in, to the housekeeping staff, to the restaurant/bar servers, without exception, the staff is well trained, friendly, and efficient.Rooms were clean and comfortable. I highly recommend this hotel.

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Thank Leslie S
Atlanta, Georgia
Reviewed 14 February 2017

First off, wifi was $14 a day if you wanted to use it. At check out my one night of parking cost me $34.00, the icing on the cake was that it did not include breakfast and a cup of lobby coffee was $3. The hotel was not even that great. I booked a king bed, but got two queens....

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Thank n0madicnick
Management response:

Dear n0madicnick, Thank you for taking the time to provide feedback regarding your stay. Regarding your comments, we are situated very conveniently near the airport, the Pentagon and Washington DC. The parking prices are competitive with our surrounding area hotels and we frequently have guests who utilize our complimentary shuttle service as well as the metro to come to the...

Illinois
Reviewed 9 February 2017

We were in the DC area, traveling with several families by bus from Illinois. There were 41 in our group, all staying at the Westin. Our room was clean and spacious, but there were other factors that fed my disappointment. The restaurant was expensive and the service was unbelievably slow. So slow, that we could not rely on service without...

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Helpful?
Thank KayG32
Management response:

Dear KayG32, Thank you for sharing your experience at the Westin Crystal City during your last visit to the DC metro area. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you had with the restaurant...

Minneapolis, Minnesota
Reviewed 8 February 2017

Crystal City is a great location and this is a perfect hotel at which to stay. It's clean, comfortable, the staff are friendly and the rooms are reasonably priced. There's no doubt I'll stay here again.

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Thank HBR2000
Glasgow, United Kingdom
Reviewed 8 February 2017

the staff were very helpfull ,right at a metro station stop which was under a minute walk and also has shops it is all under ground , rooms were very nice and very clean , has a free airport shuttle just about 5 min to center of washington on metro ,nice and quiet at night

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Helpful?
Thank isabel g

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Region: United States > Virginia > Arlington
Price Range: ₹ 7,643 - ₹ 26,104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crystal City staff and other travellers.
24 questions
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SF
11 months ago
NJ
over a year ago
Chattanooga, Tennessee

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Questions? Get answers from The Westin Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 3rd floor rear facing rooms”
705kevink, 15 Apr 2017 | Read review
“high up rooms great view”
isabelgW6790JJ, 7 Feb 2017 | Read review
“Quieter rooms are on the higher flooors”
nrlatt, 16 Jan 2017 | Read review
“Get as high a floor as you can to avoid street noise.”
henryc949, 5 Jan 2017 | Read review
“Make sure air and heat works”
troyi205, 28 Dec 2016 | Read review
5 of 5