We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Crystal City

Expedia.comUS$ 205*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
The Westin Crystal City
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,149 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,120: English reviews
Start your review of The Westin Crystal City
 Click to rate
Essex, Vermont
Reviewed 5 days ago NEW

We arrived at 11:29 pm not realizing the bar closed at 11:30. Juan Carlos greeted us and made us feel very welcome even though I'm sure he was ready to close up. He was gracious, smiling and welcoming. The food was excellent as was the service. We were not overnight guest but on our return to DC the Westin at...

 Report
Helpful?
Thank NorthHeroKatie
yeis0narrieta, Guest Relations Manager at The Westin Crystal City, responded to this review

Greetings, Thank you for choosing the Westin Crystal City on your last visit to the DC Metro Area. I am very happy you had a wonderful stay with us, but most important that Juan Carlos was able to provide you with a great customer service. I personal will make sure to share this comment with him and with the rest...

Huntsville, Alabama
Reviewed 6 days ago NEW

I was at the Westin for a business meeting. The Rooms were very nice and clean and the hotel had great amenities. The staff was friendly and very accommodating. Hotel is close to the metro as well as Pentagon City shopping.

 Report
Helpful?
Thank Craig G
Reviewed 1 week ago NEW

Location of the hotel was very convenient to the Metro as I was using this the entire time I was there. There are nearby shops at Crystal City, including a Commuter store for the metro where you can purchase a metro smart card or senior smart card. Also a pharmacy and grocery chain for snacks and incidentals. The hotel room...

 Report
Helpful?
Thank Diane S
Reviewed 1 week ago

The staff is welcoming and accommodating. My room was well appointed. The bed was phenomenal. It could've been my exhausting schedule and rough cross-country flight, but I had one of the best night's sleep of my traveling life. Lovely lobby and meeting rooms. The catering staff was excellent. Large group dining can be difficult but the staff did an excellent...

 Report
Helpful?
Thank Betsydoggie
Woodbridge, Virginia
Reviewed 1 week ago via mobile

I stayed for one night, really enjoyed it. The hotel itself isn't much to look at from the outside but very nice. The rooms are clean and the bed was comfortable. The only complaint was that the plumbing is very loud. If a room near you is utilizing its plumbing system you will know it. Very convenient access to the...

 Report
Helpful?
Thank jen0932
Chattanooga, Tennessee
Reviewed 1 week ago

My husband and I were a little apprehensive about staying at the Westin. We are Hilton property people. However, we were pleasantly surprised at this hotel. Upon arrival (via flying), we were picked up by their free shuttle. The driver was wonderful. I was so pleased with his kindness. I also was thankful that they had light music playing in...

 Report
Helpful?
Thank Vicki H
yeis0narrieta, Guest Relations Manager at The Westin Crystal City, responded to this review

Greetings, Thank you for taking the time to provide us with such a wonderful comment about our staff and hotel. I am very happy you had a wonderful stay. We do hope to see you again in a near future. Have a wonderful day! Yeison Arrieta Guest Service Manager

Washington DC, District of Columbia
Reviewed 2 weeks ago

My room was clean and well appointed- recommend 10/10- however the service in the lobby restaurant is the reason for this review. Sofiane is perfect in his approach- he'll get you out the door fast if that's what you need, or he'll treat you like an old friend who's been sitting at his tables for years if you've got time...

 Report
Helpful?
Thank Eyediscoknows
Brooklyn, New York, United States
Reviewed 3 weeks ago via mobile

It's about a 20 minute Uber ride into D.C. and a 3 minute ride to DCA. Hotel was well kept. It's nicer on the inside than it looks on the outside. I had a problem with the hot water in my shower, but they sent a guy to fix it immediately (and he did). Would stay again next time I'm...

 Report
Helpful?
Thank Ben S
Tarrytown, New York
Reviewed 15 April 2017

Overall, the hotel is nice and rooms are comfortable. If you're looking for a location that is just outside the DC confines but still accessible, this is worth considering. Notable Observations: 1. Accessible to DC by either car or Metro. 2. Close to shops. These are located below ground adjacent to Metro 3. Quiet and safe neighborhood. 4. Lobby is...

 Report
Helpful?
1Thank Kevin K
yeis0narrieta, Guest Relations Manager at The Westin Crystal City, responded to this review

Greetings, On behalf of the entire team at the Westin Crystal City, we would like to thank you for selecting our hotel on your most recent visit to the Washington DC area. I am very happy to hear you found our staff helpful, they pride themselves on working hard to make all of our guests' stays fantastic and will certainly...

Reviewed 14 April 2017 via mobile

The hotel has a great location, the metro station is just around the corner and if you are going to DC just take the blue or yellow line. They offer airport shuttle, which runs every 15 minutes. Highly recommended, very clean and good service.

 Report
Helpful?
Thank Katy A

183 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (172)
Viewed
View from Room (14)
Viewed
Room/Suite (50)
Viewed
Bathroom (15)
Viewed
Dining (10)
Viewed
Hotel & Grounds (29)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Arlington hotels
0.2 km away
Hampton Inn & Suites Reagan National Airport
0.1 km away
Crystal Gateway Marriott
Crystal Gateway Marriott
#14 of 51 in Arlington
1,405 reviews
0.5 km away
Embassy Suites by Hilton Crystal City - National Airport
Show Prices
Show Prices
Show Prices
0.9 km away
Residence Inn Arlington Pentagon City
0.9 km away
The Ritz-Carlton, Pentagon City
0.2 km away
Crystal City Marriott at Reagan National Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Region: United States > Virginia > Arlington
Price Range: ₹ 7,046 - ₹ 29,800 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your The Westin Crystal City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Crystal City staff and other travellers.
24 questions
Ask a question
over a year ago
SF
NJ
over a year ago
Chattanooga, Tennessee

See all questions (24)

Questions? Get answers from The Westin Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My daughter actually had an account that allowed free in-room wifi. Otherwise we would have been charged for the service.”
J331IJdianes, 17 May 2017 | Read review
“Avoid 3rd floor rear facing rooms”
705kevink, 15 Apr 2017 | Read review
“high up rooms great view”
K9349UAisabelg, 7 Feb 2017 | Read review
“Quieter rooms are on the higher flooors”
nrlatt, 16 Jan 2017 | Read review
“Get as high a floor as you can to avoid street noise.”
henryc949, 5 Jan 2017 | Read review
5 of 5
Expedia.com
US$ 205* /night
View Deal
PricelineUS$ 214
TravelocityUS$ 203
Hotwire.comUS$ 203
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates