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Booked three deluxe rooms, well in advance of trip. Arrived at hotel before noon and notified desk we were there. I did not expect rooms to be ready, but thought we would get expedited service since we were waiting. Nope.
None of the rooms were...More
Thank Bill T
Response from Tod M, General Manager at The Ritz-Carlton, Pentagon CityResponded 9 April 2017
Dear Bill T.,
Thank you for leaving your comments on Trip Advisor. Clearly I am disappointed that we have caused you such frustration over your check-in for your multiple room reservations. I sincerely apologize to you for the aggravation caused. I would, however, appreciate the...More
No complaints. first class experience. Great location, right on metro stop, shops attached. Very impressed with early check in experience. I would recommend to anyone for a great stay. The restaurant is just average I would say and overpriced.
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The Ritz was connected to a mall with a metro line in the mall. I walked through the hotel lobby and into the 2nd floor of the shopping center. Starbucks was a floor down as well as the metro line. No issues getting into DC...More
Girls outing to DC to see the cherry blossoms. We stayed on the Club Level and were very impressed with the rooms and service we received. Will definitely be staying here again when visiting the area. I agree that the hotel restaurant FYVE leaves something...More
The hotel is in a great shopping center. If you forgot something, it's very convenient. It is also at the Pentagon City Metro stop. No need to go out to the elements if the weather is bad. The rooms are large and very clean. The...More
Response from T_bough85 | Reviewed this property |
There is an indoor pool which is heated. It is a shallow pool 4-4 1/2 ft deep the whole way so no diving or anything like that. Decent for making laps or just wading around. Hotel would be alright for children I believe... More
There is an indoor pool which is heated. It is a shallow pool 4-4 1/2 ft deep the whole way so no diving or anything like that. Decent for making laps or just wading around. Hotel would be alright for children I believe. There is a mall attached plus other local stores nearby. Not sure about the fireworks though.