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The Ritz-Carlton, Pentagon City

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1,044 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
Washington DC
Reviewed 2 days ago NEWvia mobile

Came for a business event, Friday-Sunday. The staff is amazing! The rooms are being renovated floor by floor which is much needed. But the renovated rooms are amazing! The hotel is best for those that enjoy convenience, close to the airport, the mall is attached, and tons of restaurant options. I did have one housekeeping issues where my makeup was...

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Helpful?
Thank ebonyhall1999
Huntingdon Valley, Pennsylvania
Reviewed 3 days ago NEW

We were traveling for both work and leisure and have stayed here before and find the value exceedingly impressive. We were greeted with smiles, enjoyed the Ritz Club and left with smiles. They really did an amazing job for our return trip and can't say enough about our travel concierge Seth Apper of Apper Travel.

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Helpful?
Thank Frank B
Washington DC, District of Columbia
Reviewed 3 days ago NEW

Great for shopping and dinning options; also easy short drive to main DC monuments. Notice also a subway station at the foot entrance of the hotel. Hotel has upgradedrooms that are very comfortable, elegant but not stuffy. Breakfast buffet delicious. Gym facilities, pool, treadmills very easy to use.

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Helpful?
Thank luisgX4935EU
Houston
Reviewed 3 days ago NEW

Not a five star hotel. Four seasons would be a better choice if you looking for luxury and attention to detail. They were remodeling the driveway on thanksgiving, rooms were dated, bathrooms showing lots of wear, 0ld caulking, old toilets & fixtures, stayed at Better Marriotts than this, considering this is the flagship brand... was very disappointed.

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Helpful?
Thank Pfisher2016
Tod M, General Manager at The Ritz-Carlton, Pentagon City, responded to this review

Dear Pfisher2016, Thank you for taking the time to leave your comment. I am sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Your feedback is important to our hotel, and so if you could afford the time, I can be reached at 703-412-2778 or at tod.morrow@ritzcarlton.com....

Newtown Square, Pennsylvania
Reviewed 1 week ago

Wonderful stay! Staff was very friendly. Club floor staff were great. Convenient location and very accessible to shopping and transportation and to downtown Washington. The only negative was front entrance under construction and access into the hotel was a little difficult.

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Thank Ady M
Burlington, Washington
Reviewed 1 week ago

Staff are wonderful and location can't be beat. We were treated like old friends and made to feel at home. The subway is just steps outside the front door for easy access. The room was very nice and the club lounge was great!

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Thank billaJ3159WB
Dallas, Texas
Reviewed 2 weeks ago

The hotel was amazing in all aspects. Premiere rooms have updated decor w/huge 50 inch flat screen TVs. Overall, the customer service including housekeeping was exceptional from check in to check out!

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Thank edb0040
Washington DC, District of Columbia
Reviewed 2 weeks ago

For anyone who wants to experience luxury for the first time, Pentagon City was excellent. Club lounge group and hostess Sonia made the stay meaningful. Atmosphere was very welcoming. Children were greeted with smiles

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Helpful?
Thank Gala8123
Cape Charles, Virginia
Reviewed 2 weeks ago

Not the same. The Ritz at Pentagon city has been renovated and I must say not upgraded to the Ritz standard. Same great staff. We stayed on the club level,as usual and while the staff was very accommodating (especially Sonia) The quality of the food was not the same and the decor was very sterile.

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Thank Capecharles
South Carolina
Reviewed 2 weeks ago via mobile

Thank you for an awesome experience and helping us celebrate our 11th anniversary. Wyatt at the front desk was kind, helpful and very accompanying. We had a issue and it was immediately addressed with the upmost care and concern. Will definitely be back.

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Helpful?
Thank Mr_CETE

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Along the banks of the Potomac River and only moments from Washington, DC, The Ritz-Carlton, Pentagon City offers a hotel experience that beautifully blends modern luxury and traditional touches. Here guests can enjoy easy access to historic monuments, world-class museums, fine dining and shopping. ... more   less 

Additional Information about The Ritz-Carlton, Pentagon City

Address: 1250 S Hayes St, Arlington, VA 22202-5000 (Formerly The Ritz-Carlton Pentagon City)
Region: United States > Virginia > Arlington
Price Range: ₹ 12,660 - ₹ 40,770 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Pentagon City 5*
Number of rooms: 366
Reservation Options:
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City
Hotel Style:
#1 Luxury Hotel in Arlington
#7 Romantic Hotel in Arlington
#7 Business Hotel in Arlington
#10 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Pentagon City staff and other travellers.
11 questions
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Warminster, Pennsylvania
Dana Point, California
Chicago, Illinois

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Questions? Get answers from The Ritz-Carlton, Pentagon City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra for club access”
 of 5 bubbles Tnsugar, 1 Nov 2016 | Read review
“Rooms above 4th floor”
 of 5 bubbles DBCFcoach, 31 Oct 2016 | Read review
“View of Washington”
 of 5 bubbles JKLS333, 24 Oct 2016 | Read review
“High room away from the elevators.”
 of 5 bubbles MH456, 16 Oct 2016 | Read review
“Ask for a room with a view on the side with the Pentagon”
  • Air Force Memorial - View from room 1818.
 of 5 bubbles 629annea, 16 Oct 2016 | Read review
5 of 5
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