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Holiday Inn National Airport / Crystal City

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Traveller (124)
Room & Suite (74)
Dining (18)
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Overview
  • Excellent23%
  • Very good41%
  • Average25%
  • Poor7%
  • Terrible4%
Travellers talk about
“national airport”(52 reviews)
“crystal city”(82 reviews)
“front desk”(101 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn National Airport / Crystal City
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Offers from Holiday Inn National Airport / Crystal City
Special Offer: Book Direct and Save
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Reviews (593)
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Traveller rating
133
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138
44
26
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133
222
138
44
26
Show reviews that mention
All reviewsnational airportcrystal cityfront deskpark and flyshuttle servicefree shuttlepleasant staydc areaan early flightbed was comfortablemetro stopthe entire stafffree breakfastfitness centerbusiness centerfew blocksparking
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21 - 25 of 563 reviews
Reviewed 9 April 2018

The web sight is misleading. The hotel is old and in need of repair. We had to move twice the night we arrived due to an inop heater and a clogged bathroom. There is no free place to park that they do not advertise. Parking...More

Thank don s
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 18 April 2018

Dear Don, Thank you for your feedback, we greatly appreciate you taking the time. I am sorry to hear you didn't enjoy your stay with us. We have a lot of great upgrades coming soon to the hotel and we hope to see you again!...More

Reviewed 7 April 2018

My son and I stayed at this hotel this past week and it was a terrific value. The staff were very friendly and helpful, especially Lakeijsha at the front desk! While we arrived 3-4 hours before check-in, Lakeijsha was able to get us into a...More

Thank Sarah K
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 18 April 2018

Dear Sarah K, Thank you for taking the time to recognize our wonderful hotel and the service provided by Lakeysha! She is truly a gem at the hotel and has put a lot of smiles on faces. We hope to see you again in the...More

Reviewed 2 April 2018

Frankly, I chose this place because I needed to be in Alexandria for four days on business, and all the hotels in Alexandria were charging $200+ per night and this place came in at half that. (It's near the Metro light rail that goes right...More

Thank AnnArborMiBob
Reviewed 2 April 2018 via mobile

Maria at the O’Malley’s pub is the best! So personal, friendly & Made you feel at home. Definitely will be back! Thank you for everything. Thank you, Maria at the bar you rock! She’s definitely a keeper!

1  Thank Lipps2015
Reviewed 31 March 2018 via mobile

Great location to park and fly...Avoid the O'Malley restaurant down from the lobby. Walk a few streets outside and enjoy a much better place to eat. This night, service was terrible, waited 1 hour for appetizer of chicken wings, another 45 minutes for main meals....More

1  Thank Henry J
Response from HINationalAirport, Manager at Holiday Inn National Airport / Crystal CityResponded 6 April 2018

Dear Henry J, Thank you for your valued feedback. We strive to be the best in the industry and I apologize for the lack of service you received in our restaurant. We will be further investigating and making sure this does not happen again. Thank...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room Service
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$ 82 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Arlington
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 82 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Arlington
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (74)
Dining (18)
Business Centre & Event Rooms (5)
Questions & Answers
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Robin C
22 May 2018|
AnswerShow all 3 answers
Response from glendasoltis | Reviewed this property |
Kindly check the website, there is a virtual agent who will pop up that you can chat and will provide answer to your query as to the schedule, it is complimentary for the airport transfer. I was able to use their airport... More
1
Vote
Linda B
23 December 2017|
AnswerShow all 2 answers
Response from HelenMaddix | Reviewed this property |
Their website shows that today (23 Dec. 2017 at 10 AM EST) the fee is $24 per night.
0
Votes
Alexis N
7 December 2017|
AnswerShow all 5 answers
Response from HelenMaddix | Reviewed this property |
they told us early flights (like 4:30 AM) were no problem.
2
Votes
Room Tips
"Stay at another hotel"
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"Choose another hotel."
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"the room next to the icemaker is very noisy"
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"King size beds are very nice here"
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