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Crowne Plaza Washington National Airport

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Crowne Plaza Washington National Airport
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513 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Washington National Airport
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Showing 492: English reviews
Reviewed 12 February 2017 via mobile

Love this hotel!! The staff members at the front desk are welcoming and greet you with a smile. Hotel rooms are comfortable, clean and updated. Gym has been upgraded and has new equipment. The service in the restaurants was fabulous Maggie greeted me and went over some of her favorites on the menu. Great hotel along with location! Keep up...

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Helpful?
Thank Ashley L
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you for you feedback, Mrs. Ashley. We are glad to hear that we were able to provide you with such an enjoyable stay. Please visit us soon when business or pleasure brings you back to our Nation's Capital. Sincerely, Anastasiia S. AFOM

Orlando, Florida
Reviewed 12 February 2017

I had the pleasure of being a guest at the Crowne Plaza National Airport for a long length of stay. I enjoyed every aspect of my visit but most importantly the people. Thank you to Maggie, Lolita, Tgee (spelling probably not right), Ping and Yodit for wonderful service & making me feel welcome everyday. The hotel is beautifully appointed and...

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Helpful?
Thank Janette H
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you very much for your WOW feedback, Mrs. Janette. It was a pleasure for us to have you in our hotel. We are very proud of our Crowne Plaza team. I hope we will see you very soon back in VA. Sincerely, Anastasiia S. AFOM

Northern Virginia, Virginia
Reviewed 12 February 2017

I was checking in with my girlfriend and the staff was excellent in the way they handled guest concerns. When a different guest was trying to ask for a wake up call, there was no clarifying the request, it was straight to the business of "What time would you like your call?" The response was superbly handled, since the guest...

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Helpful?
Thank jirkmcgirk
CPNationalAirport, Front Office Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you very much for your lovely comment. We are going to put your feedback on our Wall of Fame. I hope we will see you soon back to Crowne Plaza National Airport Hotel. Sincerely, Anastasiia S. AFOM

Atlanta, Georgia
Reviewed 7 February 2017

This is a very good option for staying in the DCA area. The hotel provides shuttle services to/from the National Airport. The check-in was promptly provided by a very friendly staff. I've got a very spacious room with a nice sitting area. The room was very clean and well maintained. There is a restaurant on hotel property so it's convenient...

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Helpful?
Thank VJH95
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you for your compliments Mr. Vincent . We are glad that you felt welcome by our team and that "the eggs your way" breakfast was enjoyable. We hope to see you back soon. Cordially, Dalva H. Agm

Montreal, Canada
Reviewed 2 February 2017

I had an unexpected layover in Washington and the airline arranged for me to stay at this hotel. The place had many airline personnel as guests. The place was relatively clean and pleasant, in keeping with the Crowne Plaza brand. I opted out of eating in the hotel restaurant and the reception were pleasant--after a cursory recommendation of eating in...

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Helpful?
Thank WorldWanderer88
CPNationalAirport, Front Office Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you for your feedback, we are glad that you liked the service in our hotel. Hopefully you will have chance to taste our breakfast at your next stay! Best wishes, Elshad AFOM

Reviewed 2 February 2017 via mobile

This hotel is just off the interstate only five minutes to Washington Reagan Airport. Pentagon on opposite side of interstate. Also about 10-12 minute Uber ride to the White House or Jefferson Memorial. If ride share about $2.75. Two restaurants n hotel both ok/one with full bar.Ruths Chris and Mortons within 1/2 mile same side of interstate. Rooms nice not...

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Helpful?
Thank Randy H
CPNationalAirport, Front Office Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Randy, Thanks you for sharing such detailed feedback with us and our future guests. We are glad that our convenient location met your expectations and you could easily reach destinations you needed. We're looking forward to seeing you soon at the Crowne Plaza National Airport! Best Regards, Elshad AFOM

Ohio
Reviewed 30 January 2017 via mobile

Ideal location, close to the Crystal City Metro Station. Every employee, from the front desk to the restaurant to the cleaning staff, was just great. Cordial, accommodating, and good at their jobs. They really made us feel welcome. We'll be staying here again, for sure.

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Helpful?
Thank Ardieco
CPNationalAirport, Front Office Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you for your compliments towards our hotel! I hope we will see you soon, safe travels. Sincerely, Anastasiia S AFOM

Reviewed 28 January 2017 via mobile

Very nice rooms, friendly staff. This hotel is located in a good location. Across from a mall with all the necessities. Clean, spacious and quiet rooms. Nice areas to walk. Located near metro. Easy to airport.

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Thank 221dayleg
Chicago, Illinois
Reviewed 28 December 2016 via mobile

I have stayed at this hotel on multiple occasions for work and I just want to give a shot out to the staff and how accommodating they are. My only complaint is the shuttle service to the airport, if it runs every 20 mins then it should stick to the schedule.

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2Thank Steven C
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Steven, Thank you very much for your feedback and compliments about our staff. I’m sorry to hear that your shuttle experience was not perfect. Next time you are in town, please give us a call when you arrive at the airport. We will dispatch the shuttle right away to pick you up from ground transportation (lower level door 5 or...

New York City, New York
Reviewed 11 December 2016

I was here 2 nights once on the 6th floor and the 2nd night on the 12th flr with this being a airport property and so many business travelers depending on good Wi-fi to get work done this would not be the property to choose !! wi-fi was so slow you have to wait for pages to load ! they...

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Helpful?
2Thank Damian C
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Hi Damian, Thank you for taking the time to let us know about your stay. Please accept my apologies that the speed of the wi-fi service did not meet your expectations. We are currently in the process of upgrading our entire wireless system, and hope you will join us again soon. Best Regards, Dalva H. AGM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza National Airport Hotel in Arlington, Virginia is a first class, full service hotel located in the heart of Crystal City. Only moments away from the Nation s Capitol and the Pentagon, we are less than one mile from Reagan National Airport. Located within minutes of Washington, DC agencies and attractions, the Crowne Plaza has been newly upgraded offering the Sleep Advantage Program for your additional comfort. With you in mind, each guest room offers plush duvet covers with 7 pillows, upgraded linen and mattress toppers, and a 43" flat-panel television. The Crowne Plaza National Airport Hotel is close to companies and agencies such as US Airways, IBM, Boeing, Lockheed Martin, General Dynamics, National Guard , and many more. We specialize in government travelers offering per diem rates. Stay connected with our free Wireless High Speed Internet Access in our public areas and 24 Hour business center. Maintain your exercise regimen in our 24 Hour Fitness Center. The Crystal City Metro Station is one block away with Historic Old Town Alexandria only two miles. We boast five meeting rooms plus an array of business class amenities. We take pride in providing exemplary customer service and will take care of your every need. Come to the Crowne Plaza National Airport Hotel, The Place To Meet! ... more   less 

Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Dr, Arlington, VA 22202-3231
Region: United States > Virginia > Arlington
Price Range: ₹ 8,516 - ₹ 21,027 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington
Hotel Style:
#4 Green Hotel in Arlington
#25 Business Hotel in Arlington
#31 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Washington National Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Washington National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 716 is across from elevator, but it was quiet enough for me.”
 of 5 bubbles Dr_Gaia, 3 Mar 2017 | Read review
“12th floor- south facing”
  • View of Potomac River, Old Town Alexandria, and National Harbor in the morning
 of 5 bubbles jirkmcgirk, 11 Feb 2017 | Read review
“find out which location in the hotel is best or wi-fi if you plan to get work done!”
 of 5 bubbles 671damianc, 10 Dec 2016 | Read review
“Location was phenomenal. Crystal City is close to everything.”
 of 5 bubbles constitutionm, 8 Dec 2016 | Read review
“Stay lower than the 11th floor in the summer unless you like it hot. Upper rooms don't get below about 76 degrees.”
 of 5 bubbles ssP5312LL, 7 Dec 2016 | Read review
5 of 5