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Crowne Plaza Washington National Airport

Certificate of Excellence
GreenLeadersGold level
16/05/2017 17/05/2017
1 room 2 adults 0 children
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Crowne Plaza Washington National Airport
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525 Reviews from our TripAdvisor Community

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Showing 502: English reviews
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Clarence Center, New York
Reviewed 2 weeks ago via mobile

We were extremely happy with the quality of the hotel for the price we paid. Very pleasant staff, clean, comfortable bed and generous choices for breakfast. The only downside was having to pay for parking and breakfast when you're used to it being included. However, that seemed to be typical for hotels in close proximity to D.C. On the positive...

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Helpful?
Thank Irixican
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thanks for expressing your gratitude and your happiness about our team and hotel. We appreciate you feedback. Hopping to see you back soon. Cordially, Dalva H. Agm

Friendswood, Texas
Reviewed 2 weeks ago via mobile

This is our second stay here at the Crowne Plaza Washington in Crystal City. The rooms are clean, spacious, and very adequate for our needs. But the real honest reason we will keep staying at this location is Maggie and Madeleine. These two ladies have been such a pleasure to see at the end of a very long day of...

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Helpful?
Thank BubbaMJS
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

We were glad to have you back. Thank you for your lovely words about our girls Maggie and Madeleine, at the Potomac bar and Grill. We posted your compliments on the Food and Beverage wall of fame! Hoping to see you soon. Cordially, Dalva H. AGM

Canal Winchester, Ohio
Reviewed 2 weeks ago

I actually booked our room through Verizon (Smart Rewards). The price for a last minute booking was very reasonable, the daily car parking fee was less than others in the area, and we had a nice, clean room. The only "complaint" was they $500 hold they put on your cc upon check in. That seems high to me. Otherwise, everything...

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Helpful?
Thank kmelroy622
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you so much for your time and feedback! It is wonderful to hear you were pleased with your rate, guest room, and our location. We do authorize the credit card at check in for the room rate including tax and a $45.00 hold for incidentals. If you would like me to take a look as to why your card...

Volant, Pennsylvania
Reviewed 3 weeks ago via mobile

I was traveling with 2 others and was the 2nd to check in. The person who checked in first got his room, but despite it being 3:50 pm, I was told my room was not ready and I'd have to wait about 20 minutes and then could try to check in again. The third traveler checked in next and his...

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Helpful?
Thank Christine B
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Christine, thank you for your time and feedback. I sincerely apologize for the challenge of your delayed check in. I hope we have the opportunity to impress you if you decide to give us a second chance in the future! All the best, Michaela M. Front Office Supervisor

Reviewed 4 weeks ago

My stay at the Crowne Plaza has been excellent. As important or more important, I have had the opportunity to eat at Potomac Bar and Grille weekly for several months and Madeline and Maggie are outstanding. They make you feel welcome and outstanding service. Thank you Madeline and Maggie. Well done all, Phillip

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Helpful?
Thank Phillip P
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Phillip, thank you so much for your compliments towards our hotel. We will make sure to post your raving review of Madeline and Maggie on our wall of fame. We hope to see you again soon! Warm regards, Michaela M. Front Office Supervisor

Raleigh, North Carolina
Reviewed 4 weeks ago

First time staying at the Crown Plaza Washington National Airport. First, the shuttle from the airport is every 20 minutes and was clean and courteous. Check in was easy and because of my status with IHG they offered points or a free drink at the bar. Also because of status, was upgraded to a large room on the quiet floor....

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Helpful?
Thank jmamou
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thanks a lot for your great feedback and recommendations. It is a pleasure to hear such compliments from our customers. We will be glad to see and serve you again at our property. Best Wishes, AFOM Elshad Alizada

Houston, Texas
Reviewed 4 weeks ago via mobile

Travelling to DC for a conference is how I found myself at the Crowne Plaza. Overall I can't say the experience was a bad one as the place was clean and staff were professional. Here are the highlights. Pros: 2 USB chargers in room Good wifi signal in room Starbucks cafe inside hotel Fitness center has good equipment Staff helpful...

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Helpful?
Thank elhseven
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you very much for your feedback . We are glad that our hotel met your expectations. I'm really so sorry for the issue that you had. We will definitely pass this info to our engineering team. Hope to see you again at the Crowne Plaza National Airport. Best Regards, Elshad Alizada AFOM

Reviewed 4 weeks ago via mobile

This my first time staying at the Crown Plaza in Arlington VA. I had several issues at check in, no fault of the hotel. I booked through a 3rd party travel site. I was fortunate enough to come when two very professional, efficient, and kind members of the Crown Plaza staff were on duty. Their names are Delve and Alba....

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Helpful?
Thank mcangel65
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you so much for you feedback. Our guests are top priority for us, even in an emergency situations. Special thanks for mentioning our staff members assistance. Looking forward to seeing you again at the Crowne Plaza National Airport. Best Wishes, Elshad Alizada AFOM

Naples
Reviewed 4 weeks ago

This hotel is so outdated. There is absolutely nothing around it. IHG has no standards. We stayed at Hyatt in Tysons Corner which blew this hotel away. There are so many hotels near the DCA Airport that are a lot nicer. IHG improve your lineup. Crowne Plaza and Holiday INNs are not cutting it...

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Helpful?
Thank naplessantimar
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you for your time and feedback. Please accept my apologies that our recently renovated rooms did not fulfill your expectations. Crowne Plaza brand is going through a major brand change and we hope you will like it. Hoping to host again soon. Cordially, Dalva H. Agm

Tacoma, Washington
Reviewed 24 March 2017 via mobile

I usually stay here when in town on business. Always feel welcomed by the staff. Good value and close to metro. I always try to grab a bite at the bar at least once each stay. Friendly crew and good value as well

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Helpful?
Thank mcgahanjj
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you so much for your kind words and compliments towards our hotel. We strive to make you feel at home when you stay with us! I hope our staff and convenient location bring you back to us in the near future. Sincerely, Michaela M. Front Office Supervisor

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16/05/2017 17/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza National Airport Hotel in Arlington, Virginia is a first class, full service hotel located in the heart of Crystal City. Only moments away from the Nation s Capitol and the Pentagon, we are less than one mile from Reagan National Airport. Located within minutes of Washington, DC agencies and attractions, the Crowne Plaza has been newly upgraded offering the Sleep Advantage Program for your additional comfort. With you in mind, each guest room offers plush duvet covers with 7 pillows, upgraded linen and mattress toppers, and a 43" flat-panel television. The Crowne Plaza National Airport Hotel is close to companies and agencies such as US Airways, IBM, Boeing, Lockheed Martin, General Dynamics, National Guard , and many more. We specialize in government travelers offering per diem rates. Stay connected with our free Wireless High Speed Internet Access in our public areas and 24 Hour business center. Maintain your exercise regimen in our 24 Hour Fitness Center. The Crystal City Metro Station is one block away with Historic Old Town Alexandria only two miles. We boast five meeting rooms plus an array of business class amenities. We take pride in providing exemplary customer service and will take care of your every need. Come to the Crowne Plaza National Airport Hotel, The Place To Meet! ... more   less 

Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Dr, Arlington, VA 22202-3231
Region: United States > Virginia > Arlington
Price Range: ₹ 7,912 - ₹ 20,134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington
Hotel Style:
#4 Green Hotel in Arlington
#25 Business Hotel in Arlington
#31 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Washington National Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Washington National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's not really a hotel with a view, you're there for proximity to DC.”
kmelroy622, 10 Apr 2017 | Read review
“Ask for a room on the quiet floor”
jmamou, 30 Mar 2017 | Read review
“Room 716 is across from elevator, but it was quiet enough for me.”
Dr_Gaia, 3 Mar 2017 | Read review
“12th floor- south facing”
  • View of Potomac River, Old Town Alexandria, and National Harbor in the morning
jirkmcgirk, 11 Feb 2017 | Read review
“find out which location in the hotel is best or wi-fi if you plan to get work done!”
671damianc, 10 Dec 2016 | Read review
5 of 5
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