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Crowne Plaza Washington National Airport

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492 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Chicago, Illinois
Reviewed 3 weeks ago via mobile

I have stayed at this hotel on multiple occasions for work and I just want to give a shot out to the staff and how accommodating they are. My only complaint is the shuttle service to the airport, if it runs every 20 mins then it should stick to the schedule.

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Helpful?
1Thank Steven C
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Steven, Thank you very much for your feedback and compliments about our staff. I’m sorry to hear that your shuttle experience was not perfect. Next time you are in town, please give us a call when you arrive at the airport. We will dispatch the shuttle right away to pick you up from ground transportation (lower level door 5 or...

New York City, New York
Reviewed 11 December 2016

I was here 2 nights once on the 6th floor and the 2nd night on the 12th flr with this being a airport property and so many business travelers depending on good Wi-fi to get work done this would not be the property to choose !! wi-fi was so slow you have to wait for pages to load ! they...

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Helpful?
2Thank Damian C
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Hi Damian, Thank you for taking the time to let us know about your stay. Please accept my apologies that the speed of the wi-fi service did not meet your expectations. We are currently in the process of upgrading our entire wireless system, and hope you will join us again soon. Best Regards, Dalva H. AGM

California City, California
Reviewed 9 December 2016

Phenomenal location--a few minutes from DC and walking distance to Reagan airport. I was invited to join a roundtable and got the benefit of an excellent rate at this hotel. The room was nice and clean, restaurant and service staff were great, and the front desk was excellent. When I had a self-inflicted crisis due to premature cancellation of my...

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Helpful?
1Thank Constitution M
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you so much for your email and your online feedback. It was a pleasure having you, and we are very happy to hear you enjoyed your stay. I will post your compliments on our "Wall of Fame" to share with staff! We will be delighted to see you back agian soon. Cordially, Dalva H. AGM

Reviewed 7 December 2016

I find myself in Crystal City about once a month, and I keep staying at this hotel so it's got to be pretty good right? What you need to know: Walking distance (.25mile) to Yellow/Blue/Green Metro Walking distance (or one metro stop) to Pentagon Mall Walking distance to a Costco and a lot of great places to eat. Rooms are...

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Helpful?
2Thank S S
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you so much for your feedback and your kind words! We try to lead by example in order to create a fun environment for our team members and exceptional service for our guests. We are glad that you consider us your home away from home. I'm looking forward to seeing you again soon. And yes, you spelled my name...

Durham, North Carolina
Reviewed 29 November 2016

This hotel is a quick drive from Reagan National airport. A shuttle is available from the airport for free transportation. The lobby is not large, but it is attractive and clean. I stayed here for a conference. The meeting spaces were suitable for the modest size of our group (~100). The room was clean and well appointed. The bathroom was...

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3Thank courtthornton
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you very much for your review. We are glad to know that our facilities and services left a positive impression on you. The Crowne Plaza team is looking forward to see you again in the near future. Regards, Elshad A. Assistant Front Office Manager

Greenvale, New York
Reviewed 28 November 2016 via mobile

Booked 2 nights for my wife and I while visiting my daughter who lives in DC. I was going to spend the first of the 2 nights with my wife then continue to Virginia for my annual hunting trip. 1st. Called in advance to secure parking for my truck, since I was traveling with firearms. I was told it was...

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Helpful?
3Thank Joseph B
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Joseph, Thank you for taking the time to create an online review. Our hotel is located in the Crystal City neighborhood, a safe location within walking distance to the Pentagon. It is unfortunate that the third party booking agency misinformed you about the room availability and our onsite parking with 6"6" clearance. Upon your arrival, we were able to honor...

Ohio
Reviewed 28 November 2016

The Crowne Plaza Washington National Airport is conveniently located in Arlington (Crystal City), near the Crystal City Metro stop. The hotel is only one block from the Crystal City Mall, which provides both sit-down and fast food options as well as a Rite-Aid Pharmacy and other retail shops. It is in a business area, and there are plenty of restaurants...

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Helpful?
1Thank TNT1016
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you so much for taking the time to write a nice review about your stay with us! We are very proud of our staff, our property, and our location, and it is nice to hear that you enjoyed everything. We appreciate the feedback regarding the menu, and I have shared it with our Food and Beverage Director. We look...

Flower Mound, Texas
Reviewed 21 November 2016

The staff is always friendly and welcoming. The best things are the close proximity to the Metro, lighted make-up mirror in the bathroom and the fan NOT running continuously in the bathroom. This may seem like an odd thing to acknowledge, but other hotels have the fan and light wired together and the fan begins to get very anoying and...

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Helpful?
Thank Lee R
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

We appreciate your kinds words Mr. Lee. I am glad that you were able enjoy our property and our location. We hope to see you back soon when business or pleasure brings you back to our Nation's capital. Cordially Dalva H. Agm

Salem, NH
Reviewed 18 November 2016

Had a wedding in Virginia and needed to crash for one night in DC before getting picked up. This hotel was the perfect solution. The location was right near the airport and they provided a shuttle which made it all the easier when we landed at 9:30 PM. The greeting from the receptionist was very pleasant and the room was...

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Helpful?
Thank Jim T
CPNationalAirport, Frond Desk at Crowne Plaza Washington National Airport, responded to this review

Dear Tim, Thank you so much for your review. It is great to hear you found our airport shuttle service helpful and convenient. Please come see us again soon next time you are in the area. Sincerely, Michaela M.

Fairport, New York
Reviewed 16 November 2016

For two days our stay was enjoyable. This place is clean while convenient to the metro, shops, restaurants and the airport. It saved us on renting a car. The service was perfect and the Mezzanine has a great place for breakfast, especially with Lolita attended with grace and responsiveness.

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Helpful?
Thank Ruth W
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Ms. Ruth we are happy to hear that you had a lovely time with us. We'll post your compliments toward Lolita on our wall of fame. We appreciate your feedback. Hopping to see you soon, Anastasiia. Afom

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza National Airport Hotel in Arlington, Virginia is a first class, full service hotel located in the heart of Crystal City. Only moments away from the Nation s Capitol and the Pentagon, we are less than one mile from Reagan National Airport. Located within minutes of Washington, DC agencies and attractions, the Crowne Plaza has been newly upgraded offering the Sleep Advantage Program for your additional comfort. With you in mind, each guest room offers plush duvet covers with 7 pillows, upgraded linen and mattress toppers, and a 43" flat-panel television. The Crowne Plaza National Airport Hotel is close to companies and agencies such as US Airways, IBM, Boeing, Lockheed Martin, General Dynamics, National Guard , and many more. We specialize in government travelers offering per diem rates. Stay connected with our free Wireless High Speed Internet Access in our public areas and 24 Hour business center. Maintain your exercise regimen in our 24 Hour Fitness Center. The Crystal City Metro Station is one block away with Historic Old Town Alexandria only two miles. We boast five meeting rooms plus an array of business class amenities. We take pride in providing exemplary customer service and will take care of your every need. Come to the Crowne Plaza National Airport Hotel, The Place To Meet! ... more   less 

Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Dr, Arlington, VA 22202-3231
Region: United States > Virginia > Arlington
Price Range: ₹ 6,758 - ₹ 20,889 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington
Hotel Style:
#4 Green Hotel in Arlington
#25 Business Hotel in Arlington
#31 Family Hotel in Arlington
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Questions & Answers

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Questions? Get answers from Crowne Plaza Washington National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find out which location in the hotel is best or wi-fi if you plan to get work done!”
 of 5 bubbles 671damianc, 10 Dec 2016 | Read review
“Location was phenomenal. Crystal City is close to everything.”
 of 5 bubbles constitutionm, 8 Dec 2016 | Read review
“Stay lower than the 11th floor in the summer unless you like it hot. Upper rooms don't get below about 76 degrees.”
 of 5 bubbles ssP5312LL, 7 Dec 2016 | Read review
“The floors have ice/vending near the elevators, so for a quieter room, travelers might want to choose a room further from the elevator.”
 of 5 bubbles TNT1016, 28 Nov 2016 | Read review
“It does seem like there's a room or two *directly* across from the elevator, I'm not sure if that would be a problem for a light sleeper.”
 of 5 bubbles timr993, 14 Nov 2016 | Read review
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